TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Prior year tax prep
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Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
GleanerL from
TurboTax Has To Do Better
Have used TurboTax for more than a decade - slick and seamless. This year got to the end of the process and tried to e-file state return with a credit card payment. Got sent into an eternal loop between the program and my online account. Rebooted program and tried again to e-file and got caught in the same nonsensical loop. Finally went analogue and called customer service - of course, got sent into a que due to "high call volume" (thinking who else is having this issue...) Ultimately, paid to e-file over the phone (is this an oxymoron?). Clunky, time-consuming and frustrating way to wrap up filing taxes online.
Date published: 2021-02-25
Rated 5 out of 5 by
Paige M from
it is amazing
It was so easy to file my taxes this year and I will refer my family and friends
Date published: 2021-02-25
Rated 5 out of 5 by
biggboi from
Turbo tax is wonderful
I have used Turbo tax for years & have NEVER had a problem!! I have referred many people to use them also
Date published: 2021-02-25
Rated 5 out of 5 by
null from
Turbo Tax is AWESOME
Never had any problems with turbo tax and easy to use
Date published: 2021-02-25
Rated 5 out of 5 by
Pastor Ralph from
Turbo tax online was excellent
This system was new for me although I had used Turbo Tax discs before but it went very smoothly.
Date published: 2021-02-25
Rated 3 out of 5 by
Zee333 from
Not The Best
My EIN was incorrect and difficult to edit. I was trying to get my money refunded from turbo but that as well is impossible so I decided to try to fix it once again which IRS a should have the correct EIN. Very frustrating!
Date published: 2021-02-25
Rated 5 out of 5 by
Momo40oz from
user friendly
The turbo tax program is so easy to use. I did my taxes in all of 15 minutes.
Date published: 2021-02-25
Rated 5 out of 5 by
ill_lil21 from
turbo tax is awsome
my experience has been great, i never thought it could be this easy!
Date published: 2021-02-25
Rated 5 out of 5 by
PoohPooh from
Turbotax
It was easy and simple to file returns. No issues. Everything went great.
Date published: 2021-02-25
Rated 5 out of 5 by
SheMcCall from
Turbo Tax Live Basic was so simple!!!!!
The on-line software I used last year was not user friendly. When I received an invitation via email to try Turbo Tax, I did. I am so pleased with the ease of instruction, directives and completion. It could not have been simpler to use and I recommend it highly.
All TurboTax® Offerings Reviews - Page 3841
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
GleanerL from
TurboTax Has To Do Better
Have used TurboTax for more than a decade - slick and seamless. This year got to the end of the process and tried to e-file state return with a credit card payment. Got sent into an eternal loop between the program and my online account. Rebooted program and tried again to e-file and got caught in the same nonsensical loop. Finally went analogue and called customer service - of course, got sent into a que due to "high call volume" (thinking who else is having this issue...) Ultimately, paid to e-file over the phone (is this an oxymoron?). Clunky, time-consuming and frustrating way to wrap up filing taxes online.
Date published: 2021-02-25
Rated 5 out of 5 by
Paige M from
it is amazing
It was so easy to file my taxes this year and I will refer my family and friends
Date published: 2021-02-25
Rated 5 out of 5 by
biggboi from
Turbo tax is wonderful
I have used Turbo tax for years & have NEVER had a problem!! I have referred many people to use them also
Date published: 2021-02-25
Rated 5 out of 5 by
null from
Turbo Tax is AWESOME
Never had any problems with turbo tax and easy to use
Date published: 2021-02-25
Rated 5 out of 5 by
Pastor Ralph from
Turbo tax online was excellent
This system was new for me although I had used Turbo Tax discs before but it went very smoothly.
Date published: 2021-02-25
Rated 3 out of 5 by
Zee333 from
Not The Best
My EIN was incorrect and difficult to edit. I was trying to get my money refunded from turbo but that as well is impossible so I decided to try to fix it once again which IRS a should have the correct EIN. Very frustrating!
Date published: 2021-02-25
Rated 5 out of 5 by
Momo40oz from
user friendly
The turbo tax program is so easy to use. I did my taxes in all of 15 minutes.
Date published: 2021-02-25
Rated 5 out of 5 by
ill_lil21 from
turbo tax is awsome
my experience has been great, i never thought it could be this easy!
Date published: 2021-02-25
Rated 5 out of 5 by
PoohPooh from
Turbotax
It was easy and simple to file returns. No issues. Everything went great.
Date published: 2021-02-25
Rated 5 out of 5 by
SheMcCall from
Turbo Tax Live Basic was so simple!!!!!
The on-line software I used last year was not user friendly. When I received an invitation via email to try Turbo Tax, I did. I am so pleased with the ease of instruction, directives and completion. It could not have been simpler to use and I recommend it highly.
All TurboTax® Offerings Reviews - Page 3841
Date published: 2021-02-25