TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from TurboTax Has To Do Better Have used TurboTax for more than a decade - slick and seamless. This year got to the end of the process and tried to e-file state return with a credit card payment. Got sent into an eternal loop between the program and my online account. Rebooted program and tried again to e-file and got caught in the same nonsensical loop. Finally went analogue and called customer service - of course, got sent into a que due to "high call volume" (thinking who else is having this issue...) Ultimately, paid to e-file over the phone (is this an oxymoron?). Clunky, time-consuming and frustrating way to wrap up filing taxes online.
Date published: 2021-02-25
Rated 5 out of 5 by from it is amazing It was so easy to file my taxes this year and I will refer my family and friends
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is wonderful I have used Turbo tax for years & have NEVER had a problem!! I have referred many people to use them also
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is AWESOME Never had any problems with turbo tax and easy to use
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax online was excellent This system was new for me although I had used Turbo Tax discs before but it went very smoothly.
Date published: 2021-02-25
Rated 3 out of 5 by from Not The Best My EIN was incorrect and difficult to edit. I was trying to get my money refunded from turbo but that as well is impossible so I decided to try to fix it once again which IRS a should have the correct EIN. Very frustrating!
Date published: 2021-02-25
Rated 5 out of 5 by from user friendly The turbo tax program is so easy to use. I did my taxes in all of 15 minutes.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax is awsome my experience has been great, i never thought it could be this easy!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax It was easy and simple to file returns. No issues. Everything went great.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Live Basic was so simple!!!!! The on-line software I used last year was not user friendly. When I received an invitation via email to try Turbo Tax, I did. I am so pleased with the ease of instruction, directives and completion. It could not have been simpler to use and I recommend it highly.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3841
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax Has To Do Better Have used TurboTax for more than a decade - slick and seamless. This year got to the end of the process and tried to e-file state return with a credit card payment. Got sent into an eternal loop between the program and my online account. Rebooted program and tried again to e-file and got caught in the same nonsensical loop. Finally went analogue and called customer service - of course, got sent into a que due to "high call volume" (thinking who else is having this issue...) Ultimately, paid to e-file over the phone (is this an oxymoron?). Clunky, time-consuming and frustrating way to wrap up filing taxes online.
Date published: 2021-02-25
Rated 5 out of 5 by from it is amazing It was so easy to file my taxes this year and I will refer my family and friends
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is wonderful I have used Turbo tax for years & have NEVER had a problem!! I have referred many people to use them also
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is AWESOME Never had any problems with turbo tax and easy to use
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax online was excellent This system was new for me although I had used Turbo Tax discs before but it went very smoothly.
Date published: 2021-02-25
Rated 3 out of 5 by from Not The Best My EIN was incorrect and difficult to edit. I was trying to get my money refunded from turbo but that as well is impossible so I decided to try to fix it once again which IRS a should have the correct EIN. Very frustrating!
Date published: 2021-02-25
Rated 5 out of 5 by from user friendly The turbo tax program is so easy to use. I did my taxes in all of 15 minutes.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax is awsome my experience has been great, i never thought it could be this easy!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax It was easy and simple to file returns. No issues. Everything went great.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Live Basic was so simple!!!!! The on-line software I used last year was not user friendly. When I received an invitation via email to try Turbo Tax, I did. I am so pleased with the ease of instruction, directives and completion. It could not have been simpler to use and I recommend it highly.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3841