TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from the worst year yet I have used Turbo Tax for 20 years but this year the software is not user friendly it took 3 phone calls and hours on the phone and online to finish 1 k1 form and an otherwise easy return and several calls to be able "allowed" to pay state e-filling
Date published: 2022-03-22
Rated 2 out of 5 by from They need to clean up some bugs I get so frustrated. I had some depreciating assets from years and years ago that have long expired. Turbotax keeps asking me questions about them even tho they are no longer current. There's no way to get rid of them either. Another thing that happened this year is I got a payment for being part of a medical research study. I put in the appropriate figures from the form they sent me. Turbotax went on and on and on as if I was an owner of this business. All I got was a payment for participating! Again, there is no way to change that. I often wonder if the people that write Turbotax actually use it. Every year there's at least a half a dozen bugs.
Date published: 2022-03-22
Rated 5 out of 5 by from Userfriendly Easy to use and very userfriendly. Loved that it is all at your fingertips.
Date published: 2022-03-22
Rated 4 out of 5 by from This year there were problems! I have been using TurboTax for many years. This year there were questions it did not ask, and if I had not known from previous years, I would not have known to enter, nor how to enter, numbers from the education forms. I had to go back and try to find where to enter them. I also spent an afternoon working on my 1040, and a week later came back to finish and everything was gone. I am pretty sure I saved them; and if I didn't, then TurboTax should not have let me close without asking me if I wanted to save them. Either way was very frustrating. I was surprised we could not bring in our numbers for my husband's W-2 from the web as we have also done for a number of years. All in all it was a very frustrating experience, when generally I've been quite pleased. If I didn't know what I knew from previous years, this year could have been a big failure, especially when it came to the college costs for my children which needed to get put in. So many former questions didn't seem to be asked; and it was assumed we knew what to do. A new user would have missed several key needed numbers. I hope they go back and fix these problems, making it more user friendly again.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax I think this is a great product and I don't use anything other then TurboTax
Date published: 2022-03-22
Rated 3 out of 5 by from Mediocre I normally have filed paper and find the electronic filing not much easier or convenient. First attempt of e-file IRS rejected because Turbo rounded the AGI. This comment is considering the extra cost on top of tax owed. I don't appreciate the IRS promotion of paid e-filing it should be free for all or the paper option should remain available.
Date published: 2022-03-22
Rated 4 out of 5 by from Turbo tax works Works well. A little expensive. You must use a version the is at most one step down from last year or the data does not load. Also I do not recommend for S corp as you will need both a business edition and a personal edition. But the program itself works very well and if you use it for several years it does take care of most things very well.
Date published: 2022-03-22
Rated 5 out of 5 by from Very Easy Very quick and painless/ Easy to do. I got done in an hour/
Date published: 2022-03-22
Rated 5 out of 5 by from Trouble with E-File Federal govt has rejected TTAX e-file federal return 3 times with "Spouse AGI doesn't match IRS records" . I have confirmed joint tax return Form 1040, line 11 information. This is our first year to attempt to e-file. If accepted, e-file would save federal ovt and 2 states the necessity to manually enter all info.
Date published: 2022-03-22
Rated 5 out of 5 by from I can trust Turbotax This is my 9th year filing tax with Turbotax. I really like this.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 3832
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from the worst year yet I have used Turbo Tax for 20 years but this year the software is not user friendly it took 3 phone calls and hours on the phone and online to finish 1 k1 form and an otherwise easy return and several calls to be able "allowed" to pay state e-filling
Date published: 2022-03-22
Rated 2 out of 5 by from They need to clean up some bugs I get so frustrated. I had some depreciating assets from years and years ago that have long expired. Turbotax keeps asking me questions about them even tho they are no longer current. There's no way to get rid of them either. Another thing that happened this year is I got a payment for being part of a medical research study. I put in the appropriate figures from the form they sent me. Turbotax went on and on and on as if I was an owner of this business. All I got was a payment for participating! Again, there is no way to change that. I often wonder if the people that write Turbotax actually use it. Every year there's at least a half a dozen bugs.
Date published: 2022-03-22
Rated 5 out of 5 by from Userfriendly Easy to use and very userfriendly. Loved that it is all at your fingertips.
Date published: 2022-03-22
Rated 4 out of 5 by from This year there were problems! I have been using TurboTax for many years. This year there were questions it did not ask, and if I had not known from previous years, I would not have known to enter, nor how to enter, numbers from the education forms. I had to go back and try to find where to enter them. I also spent an afternoon working on my 1040, and a week later came back to finish and everything was gone. I am pretty sure I saved them; and if I didn't, then TurboTax should not have let me close without asking me if I wanted to save them. Either way was very frustrating. I was surprised we could not bring in our numbers for my husband's W-2 from the web as we have also done for a number of years. All in all it was a very frustrating experience, when generally I've been quite pleased. If I didn't know what I knew from previous years, this year could have been a big failure, especially when it came to the college costs for my children which needed to get put in. So many former questions didn't seem to be asked; and it was assumed we knew what to do. A new user would have missed several key needed numbers. I hope they go back and fix these problems, making it more user friendly again.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax I think this is a great product and I don't use anything other then TurboTax
Date published: 2022-03-22
Rated 3 out of 5 by from Mediocre I normally have filed paper and find the electronic filing not much easier or convenient. First attempt of e-file IRS rejected because Turbo rounded the AGI. This comment is considering the extra cost on top of tax owed. I don't appreciate the IRS promotion of paid e-filing it should be free for all or the paper option should remain available.
Date published: 2022-03-22
Rated 4 out of 5 by from Turbo tax works Works well. A little expensive. You must use a version the is at most one step down from last year or the data does not load. Also I do not recommend for S corp as you will need both a business edition and a personal edition. But the program itself works very well and if you use it for several years it does take care of most things very well.
Date published: 2022-03-22
Rated 5 out of 5 by from Very Easy Very quick and painless/ Easy to do. I got done in an hour/
Date published: 2022-03-22
Rated 5 out of 5 by from Trouble with E-File Federal govt has rejected TTAX e-file federal return 3 times with "Spouse AGI doesn't match IRS records" . I have confirmed joint tax return Form 1040, line 11 information. This is our first year to attempt to e-file. If accepted, e-file would save federal ovt and 2 states the necessity to manually enter all info.
Date published: 2022-03-22
Rated 5 out of 5 by from I can trust Turbotax This is my 9th year filing tax with Turbotax. I really like this.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 3832