TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Terrible in 2020 Cant efile with form 7202 in turbo tax - You can with every other company like - H&R Block. Turbo tax reps claim it is the IRS but that is a lie because you can file with other services. If that was'nt bad enough... turbo tax is buggy with the new 1099-NEC form. Forms would not link to the schedule C - Once I deleted both my 1099 NECs and re-imputed the data - my refund amount changed. Spent two hours trying to see why to no avail. I have a sinking feeling that something went wrong and an audit is on its way. I will never use turbo tax again.
Date published: 2021-02-23
Rated 4 out of 5 by from Not too bad for first time filing Overall, the software is pretty incredible when you look at it. No need to give a tax expert your personal information anymore to get your taxes filed properly, and no head banging on the desk trying to write everything yourself. It's set up pretty well to get everything done, but I encountered a number of technical glitches in the software that required work arounds, specifically around wash sales in stocks I invested in. It was a pain, and this whole tax filing process took around a week for me to finally get right, but it wasn't terrible. My refund is BIGGER than it's ever been before and I'm completely happy with that. I give this software a definite 4/5. Though not perfect, it's probably one of the best tax tools out there and you should definitely try them out. Don't get worried about the fees they tried to add on as you add more and more income/tax breaks, because more than likely it's going to increase your return drastically and the 50$ they take from you won't mean much. Thanks turbo tax for a pretty good experience!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is the best Turbo Tax makes filing my taxes easy and stress free. They find tax credits I would have never thought of to get the best tax return available to me. I would recommend Turbo Tax to anyone and everyone.
Date published: 2021-02-23
Rated 5 out of 5 by from Simple Turbo Tax simplifies everything and has great explanations for things!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is easy Easy to understand, great prompts, felt that the process was very thorough.
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy to navigate. Filing my taxes was very easy with Turbotax. Anything I didn't understand, they had many resources to help me figure things out. Wouldn't suggest doing this by yourself though, maybe have someone to help you if this is your first time.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax very good Very good and excellent, I am impressed. I Will continue my journey with turbotax.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Great! I have used Turbo Tax for quite a few years and find it easy to navigate. I love the "Learn more" boxes that explain in detail what each item means and who is eligible to use the item. I never worry about inaccurate returns. The It's Deductible feature is invaluable for handling drop off items to charities. I am assured that the values are realistic and acceptable--not guesswork.
Date published: 2021-02-23
Rated 5 out of 5 by from My 5th year w/turbotax Always done right never have any issues super grateful I can do them by myself and know it’s done correctly. I also love the added security of the live person available!!
Date published: 2021-02-23
Rated 1 out of 5 by from Horrible used for 7 years prior, but never again! Didn’t solve problems. Worthless. Only use the free edition if you use it.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 3822
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Terrible in 2020 Cant efile with form 7202 in turbo tax - You can with every other company like - H&R Block. Turbo tax reps claim it is the IRS but that is a lie because you can file with other services. If that was'nt bad enough... turbo tax is buggy with the new 1099-NEC form. Forms would not link to the schedule C - Once I deleted both my 1099 NECs and re-imputed the data - my refund amount changed. Spent two hours trying to see why to no avail. I have a sinking feeling that something went wrong and an audit is on its way. I will never use turbo tax again.
Date published: 2021-02-23
Rated 4 out of 5 by from Not too bad for first time filing Overall, the software is pretty incredible when you look at it. No need to give a tax expert your personal information anymore to get your taxes filed properly, and no head banging on the desk trying to write everything yourself. It's set up pretty well to get everything done, but I encountered a number of technical glitches in the software that required work arounds, specifically around wash sales in stocks I invested in. It was a pain, and this whole tax filing process took around a week for me to finally get right, but it wasn't terrible. My refund is BIGGER than it's ever been before and I'm completely happy with that. I give this software a definite 4/5. Though not perfect, it's probably one of the best tax tools out there and you should definitely try them out. Don't get worried about the fees they tried to add on as you add more and more income/tax breaks, because more than likely it's going to increase your return drastically and the 50$ they take from you won't mean much. Thanks turbo tax for a pretty good experience!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is the best Turbo Tax makes filing my taxes easy and stress free. They find tax credits I would have never thought of to get the best tax return available to me. I would recommend Turbo Tax to anyone and everyone.
Date published: 2021-02-23
Rated 5 out of 5 by from Simple Turbo Tax simplifies everything and has great explanations for things!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is easy Easy to understand, great prompts, felt that the process was very thorough.
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy to navigate. Filing my taxes was very easy with Turbotax. Anything I didn't understand, they had many resources to help me figure things out. Wouldn't suggest doing this by yourself though, maybe have someone to help you if this is your first time.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax very good Very good and excellent, I am impressed. I Will continue my journey with turbotax.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Great! I have used Turbo Tax for quite a few years and find it easy to navigate. I love the "Learn more" boxes that explain in detail what each item means and who is eligible to use the item. I never worry about inaccurate returns. The It's Deductible feature is invaluable for handling drop off items to charities. I am assured that the values are realistic and acceptable--not guesswork.
Date published: 2021-02-23
Rated 5 out of 5 by from My 5th year w/turbotax Always done right never have any issues super grateful I can do them by myself and know it’s done correctly. I also love the added security of the live person available!!
Date published: 2021-02-23
Rated 1 out of 5 by from Horrible used for 7 years prior, but never again! Didn’t solve problems. Worthless. Only use the free edition if you use it.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 3822