TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
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Rated 5 out of 5 by
PI6847 from
TurboTax Works!
I have been using TurboTax now for over 15 years. Always works for me to have this process so well simplified and clear.
Date published: 2022-03-22
Rated 2 out of 5 by
WolfJL from
TurboTax is adequate, not good with Crypto
TurboTax really doesn't know how to handle crypto. I engaged with a "tax professional" who couldn't tell me how to handle cross account transfers. I asked for someone else who knew and I was told they had no one who could help me. For using the premium tier, I'm very dissatisfied with their "tax professionals". I ultimately had to guess at what I should do, which likely left $1500 in crypto losses on the table and will likely open me up for a potential audit.
Date published: 2022-03-22
Rated 5 out of 5 by
Kool smile from
Great
It was great helped out alott thank y’all for helped satisfy customer
Date published: 2022-03-22
Rated 1 out of 5 by
SaraM00 from
Home Sale Exclusion Amount Not Visible / Correct
I should be able to see the calculation inputs for capital gains being returned on sale of home but cannot see the inputs. I have asked my preparer and received minimal information. I do not believe the capital gains amount shown is correct, but it's too late for me to find a local preparer, and I don't have access to see the prepared tax forms until I provide payment information. I will never use Turbotax for complex situations again.
Date published: 2022-03-22
Rated 5 out of 5 by
Boots55 from
Turbo Tax makes it simple to file taxes
Turbo Tax's simple questions makes you confident that all income and deductions are covered.
Date published: 2022-03-22
Rated 5 out of 5 by
Margaret1218 from
Dummy Proof!
I had a great experience with the help of tax expert, Shayla! Thank you for all of your help!
Date published: 2022-03-22
Rated 5 out of 5 by
Casandra9 from
TurboTax does it right
All my questions were answered. Had no worry with filing my taxes
Date published: 2022-03-22
Rated 2 out of 5 by
whattaxesdeath1867 from
help is not very good. where is the customer servi
could not e-file rejected supposedly due to ein or name! both are exactly the same and carried forward by turbo tax for the past 5 years for a federal 1041 trust filing. the advice was to call the IRS help line which cut me off once after a long wait on hold and later said full for today call another day and this was in the am. so i will print and mail the returns.
Date published: 2022-03-22
Rated 3 out of 5 by
Gina and Gerald from
2021 Tax Return
Everything was great, until I went to file my Virginia State Taxes and found out there was a $250.00 E-Filing Fee and a $40 preparation fee. In years past, I have used Turbo Tax about 10 times. I paid between $20-$40 to file. Why is the fee associated so high? I will use an alternative way to file next year if the fees are the same.
Date published: 2022-03-22
Rated 5 out of 5 by
StarsandStipes1112 from
Turbo Tax Is Easy
Easy to use with good tax tips. Would highly rexconmmend using it.
All TurboTax® Offerings Reviews - Page 3802
Date published: 2022-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
PI6847 from
TurboTax Works!
I have been using TurboTax now for over 15 years. Always works for me to have this process so well simplified and clear.
Date published: 2022-03-22
Rated 2 out of 5 by
WolfJL from
TurboTax is adequate, not good with Crypto
TurboTax really doesn't know how to handle crypto. I engaged with a "tax professional" who couldn't tell me how to handle cross account transfers. I asked for someone else who knew and I was told they had no one who could help me. For using the premium tier, I'm very dissatisfied with their "tax professionals". I ultimately had to guess at what I should do, which likely left $1500 in crypto losses on the table and will likely open me up for a potential audit.
Date published: 2022-03-22
Rated 5 out of 5 by
Kool smile from
Great
It was great helped out alott thank y’all for helped satisfy customer
Date published: 2022-03-22
Rated 1 out of 5 by
SaraM00 from
Home Sale Exclusion Amount Not Visible / Correct
I should be able to see the calculation inputs for capital gains being returned on sale of home but cannot see the inputs. I have asked my preparer and received minimal information. I do not believe the capital gains amount shown is correct, but it's too late for me to find a local preparer, and I don't have access to see the prepared tax forms until I provide payment information. I will never use Turbotax for complex situations again.
Date published: 2022-03-22
Rated 5 out of 5 by
Boots55 from
Turbo Tax makes it simple to file taxes
Turbo Tax's simple questions makes you confident that all income and deductions are covered.
Date published: 2022-03-22
Rated 5 out of 5 by
Margaret1218 from
Dummy Proof!
I had a great experience with the help of tax expert, Shayla! Thank you for all of your help!
Date published: 2022-03-22
Rated 5 out of 5 by
Casandra9 from
TurboTax does it right
All my questions were answered. Had no worry with filing my taxes
Date published: 2022-03-22
Rated 2 out of 5 by
whattaxesdeath1867 from
help is not very good. where is the customer servi
could not e-file rejected supposedly due to ein or name! both are exactly the same and carried forward by turbo tax for the past 5 years for a federal 1041 trust filing. the advice was to call the IRS help line which cut me off once after a long wait on hold and later said full for today call another day and this was in the am. so i will print and mail the returns.
Date published: 2022-03-22
Rated 3 out of 5 by
Gina and Gerald from
2021 Tax Return
Everything was great, until I went to file my Virginia State Taxes and found out there was a $250.00 E-Filing Fee and a $40 preparation fee. In years past, I have used Turbo Tax about 10 times. I paid between $20-$40 to file. Why is the fee associated so high? I will use an alternative way to file next year if the fees are the same.
Date published: 2022-03-22
Rated 5 out of 5 by
StarsandStipes1112 from
Turbo Tax Is Easy
Easy to use with good tax tips. Would highly rexconmmend using it.
All TurboTax® Offerings Reviews - Page 3802
Date published: 2022-03-22