TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from great site Very easy to follow and very accurate return .Very satisfied
Date published: 2021-04-08
Rated 5 out of 5 by from A Necessary and Sufficient Tool for my taxes I could not have completed my tax returns on my own, and TurboTax offers a convenient and fast way for me to complete them. I learn about new tax rules by reading the convenient explanations provided by TurboTax at many points during the tax preparation process. I have been using it for years, and appreciate its power and precision.
Date published: 2021-04-08
Rated 4 out of 5 by from Great I've used Turbo Tax for use and not until yesterday, I had an issue. Today I spoke with wonderful Rep (Susan) who took away my frustration and put my mind to ease. Thank you.
Date published: 2021-04-08
Rated 4 out of 5 by from Pretty straightforward. All was easy to follow, a lot to verify it was me who was filling forms out.
Date published: 2021-04-08
Rated 3 out of 5 by from No such free e-file for my state Dissappointed this is the second time I have purchased the Turbo tax program with 5 Federal and 1 free state efile . And both these years it would not let me file the free state. Last year they requested $25 to file and this year they requested on one page $25 but in the end the price was stated at $40. Needless to say I filed my own state. I also tried reaching Turbo tax last year to question this and got nowhere.
Date published: 2021-04-08
Rated 1 out of 5 by from Turbo Tax is awful, not user friendly at all Nothing but trouble. Took hours to do a simple basic tax return for State and Federal. Finally got thru it, printed everything off and mailed the Feds the taxes I owed, sent the State info and hours later, I get an email telling me my e-file was rejected! this happened after TurboTax said everything was complete, etc. I did not comply to the class action suit against TurboTax for over charging but now I am contemplating as to whether should ever use them again? its suppose to be easier to file, not harder!
Date published: 2021-04-08
Rated 5 out of 5 by from turbo tax The service was easy. we are having difficulty printing the return
Date published: 2021-04-08
Rated 4 out of 5 by from turbo tax is incredibly helpful I don't particularly care for the way they try to push the more expensive products on you, but it helped me a ton and got me a way bigger return than I would have gotten filing on my own. I didn't even know about etc!
Date published: 2021-04-08
Rated 5 out of 5 by from Turbotax is very easy to use and understand It is very easy to use and understand overall. The helpful tips and explanations to certain sections are extremely helpful and informative for beginner tax filers.
Date published: 2021-04-08
Rated 1 out of 5 by from More obnoxious than last year Y'all have gotten relentless in bullying your customers into product upgrades, and sneakily charging $40 extra to have your fees deducted from federal refunds. Glad I noticed that and got to spend an extra ten minutes figuring out how to pay TurboTax $100 to file State and Federal. It would have been free to file if I hadn't received a Health Insurance Credit? Give me a break. This is my last year using Turbotax.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3796
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great site Very easy to follow and very accurate return .Very satisfied
Date published: 2021-04-08
Rated 5 out of 5 by from A Necessary and Sufficient Tool for my taxes I could not have completed my tax returns on my own, and TurboTax offers a convenient and fast way for me to complete them. I learn about new tax rules by reading the convenient explanations provided by TurboTax at many points during the tax preparation process. I have been using it for years, and appreciate its power and precision.
Date published: 2021-04-08
Rated 4 out of 5 by from Great I've used Turbo Tax for use and not until yesterday, I had an issue. Today I spoke with wonderful Rep (Susan) who took away my frustration and put my mind to ease. Thank you.
Date published: 2021-04-08
Rated 4 out of 5 by from Pretty straightforward. All was easy to follow, a lot to verify it was me who was filling forms out.
Date published: 2021-04-08
Rated 3 out of 5 by from No such free e-file for my state Dissappointed this is the second time I have purchased the Turbo tax program with 5 Federal and 1 free state efile . And both these years it would not let me file the free state. Last year they requested $25 to file and this year they requested on one page $25 but in the end the price was stated at $40. Needless to say I filed my own state. I also tried reaching Turbo tax last year to question this and got nowhere.
Date published: 2021-04-08
Rated 1 out of 5 by from Turbo Tax is awful, not user friendly at all Nothing but trouble. Took hours to do a simple basic tax return for State and Federal. Finally got thru it, printed everything off and mailed the Feds the taxes I owed, sent the State info and hours later, I get an email telling me my e-file was rejected! this happened after TurboTax said everything was complete, etc. I did not comply to the class action suit against TurboTax for over charging but now I am contemplating as to whether should ever use them again? its suppose to be easier to file, not harder!
Date published: 2021-04-08
Rated 5 out of 5 by from turbo tax The service was easy. we are having difficulty printing the return
Date published: 2021-04-08
Rated 4 out of 5 by from turbo tax is incredibly helpful I don't particularly care for the way they try to push the more expensive products on you, but it helped me a ton and got me a way bigger return than I would have gotten filing on my own. I didn't even know about etc!
Date published: 2021-04-08
Rated 5 out of 5 by from Turbotax is very easy to use and understand It is very easy to use and understand overall. The helpful tips and explanations to certain sections are extremely helpful and informative for beginner tax filers.
Date published: 2021-04-08
Rated 1 out of 5 by from More obnoxious than last year Y'all have gotten relentless in bullying your customers into product upgrades, and sneakily charging $40 extra to have your fees deducted from federal refunds. Glad I noticed that and got to spend an extra ten minutes figuring out how to pay TurboTax $100 to file State and Federal. It would have been free to file if I hadn't received a Health Insurance Credit? Give me a break. This is my last year using Turbotax.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3796