TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

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Rated 5 out of 5 by from Simple and easy another year using this program. simple and easy. i always feel confident with turbo tax, they cover everything so you don't miss out.
Date published: 2023-04-09
Rated 5 out of 5 by from Very Simple and Effective Turbo tax makes doing taxes a much more enjoyable experience. I really like how they gamify it for how fast you can finished.
Date published: 2023-04-09
Rated 2 out of 5 by from Serious gaps in Turbo Tax's design I've been using Turbo Tax for some years now. While it has had some advancement, being frank, for the amount of years, the claims of "free tax filings" that changed at the end of my filings, has fallen short. I still find there are major sections that unless I am paying detailed attention, can easily go right past me. For example, while finishing off the filing of my state and federal forms respectfully, the pages look almost the same. At the time a final invoice is provided, I do not see something clearly pointing out WHY I am being charged for services. By this I mean, until I spoke to your fantastic, genuinely, customer service rep, did not know this applied to 1 application of my tax filings. Also, the services being made available leave no room to opt-out of features just comes across as shady. If I find I need assistance, ok, I can resolve that extra charge, but before that its feeling forced. Ultimately, it does feel there is a shortfall in the visual design and the process to reassure me as a user what I am doing.
Date published: 2023-04-09
Rated 5 out of 5 by from Good Stuff I have used turbo tax for a couple of decades now. It has always been a reliable and helpful tool. This latest iteration is by far the easiest and most informative version I have used yet. The process is very stream line and easy to use. Questions are thoroughly answered or explained with the help links.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is easy and efficient Easy for computer illiterate humans to use, super efficient.
Date published: 2023-04-09
Rated 4 out of 5 by from Good Job Turbo Tax, making my job easier. It was good! It was easy. It was pretty fast. I'm thankful.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Taxes for Dummies I have been using TurboTax for 17 years.. to infinity and beyond
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Awesome! I love the clean and easy to use interface, the interconnected tools where my info can be automatically imported into TurboTax, and the Help tooltips integrated throughout the experience. Keep up the great work! Thank you!
Date published: 2023-04-09
Rated 2 out of 5 by from Too many expensive fees This year I got added also a refund processing fee of $39. I had to chose premium $119 option to complete. Annoying. I'll try another tax service provider next year.
Date published: 2023-04-09
Rated 5 out of 5 by from TURBO TAX EASY professional accurate customer oriented fair price
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3785
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and easy another year using this program. simple and easy. i always feel confident with turbo tax, they cover everything so you don't miss out.
Date published: 2023-04-09
Rated 5 out of 5 by from Very Simple and Effective Turbo tax makes doing taxes a much more enjoyable experience. I really like how they gamify it for how fast you can finished.
Date published: 2023-04-09
Rated 2 out of 5 by from Serious gaps in Turbo Tax's design I've been using Turbo Tax for some years now. While it has had some advancement, being frank, for the amount of years, the claims of "free tax filings" that changed at the end of my filings, has fallen short. I still find there are major sections that unless I am paying detailed attention, can easily go right past me. For example, while finishing off the filing of my state and federal forms respectfully, the pages look almost the same. At the time a final invoice is provided, I do not see something clearly pointing out WHY I am being charged for services. By this I mean, until I spoke to your fantastic, genuinely, customer service rep, did not know this applied to 1 application of my tax filings. Also, the services being made available leave no room to opt-out of features just comes across as shady. If I find I need assistance, ok, I can resolve that extra charge, but before that its feeling forced. Ultimately, it does feel there is a shortfall in the visual design and the process to reassure me as a user what I am doing.
Date published: 2023-04-09
Rated 5 out of 5 by from Good Stuff I have used turbo tax for a couple of decades now. It has always been a reliable and helpful tool. This latest iteration is by far the easiest and most informative version I have used yet. The process is very stream line and easy to use. Questions are thoroughly answered or explained with the help links.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is easy and efficient Easy for computer illiterate humans to use, super efficient.
Date published: 2023-04-09
Rated 4 out of 5 by from Good Job Turbo Tax, making my job easier. It was good! It was easy. It was pretty fast. I'm thankful.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Taxes for Dummies I have been using TurboTax for 17 years.. to infinity and beyond
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is Awesome! I love the clean and easy to use interface, the interconnected tools where my info can be automatically imported into TurboTax, and the Help tooltips integrated throughout the experience. Keep up the great work! Thank you!
Date published: 2023-04-09
Rated 2 out of 5 by from Too many expensive fees This year I got added also a refund processing fee of $39. I had to chose premium $119 option to complete. Annoying. I'll try another tax service provider next year.
Date published: 2023-04-09
Rated 5 out of 5 by from TURBO TAX EASY professional accurate customer oriented fair price
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3785