TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from A Terrible Program and You Know It Made to be deliberately deceiving and frustrating.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo tax is awesome! Easy to use, short amount of time, and seems to cover all bases.
Date published: 2022-03-29
Rated 3 out of 5 by from Turbo Tax does not allow filing of attachments The IRS apparently cannot accept attachments other than Form 8453-FE. TurboTax should work with the IRS to resolve this issue.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbotax is awsome Very satisfied with the service and the refund amount
Date published: 2022-03-29
Rated 5 out of 5 by from AWESOME as always Had a few questions and they were answered promptly
Date published: 2022-03-29
Rated 5 out of 5 by from Really great have lots of options an easy It went smooth didn't have to ask for help will use again
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax Saves Time and Effort It is easy to follow the instructions and guides and I got to finish my tax returns much quicker than when I would do it by myself. The only thing I don't like about it is when it is time to e-file the returns and there are some items that need correction or entry which I cannot provide, the filing process cannot proceed until I fill up the entry. For example, I was asked to provide the State/Payer's ID in a W-2G which was blank when I got it and the W-2G issuer could not provide it to me. The window kept coming back and the filing process would not proceed until I entered something that may not be correct. The State/Payer's ID may not be relevant because the state does not collect state income tax.
Date published: 2022-03-29
Rated 2 out of 5 by from SUCKS! I couldn't file until I upgraded and after I did, it made no difference in my due amount and refund.
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax is easy and faster to use Thank you Turbo for making my work easy. I am using Turbo for few years and it help.
Date published: 2022-03-29
Rated 3 out of 5 by from mixup on the price I would be charged I started my 2022 return from my Allstate Insurance account. I noted the price for Turbotax Premium was $69 minus $15 discount = $54. But when I finally was ready to file, TurboTax listed the price as $89 minus $15 discount = $74, I couldn't find a way to contact TurboTax so I had to go ahead and pay the higher price.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3784
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from A Terrible Program and You Know It Made to be deliberately deceiving and frustrating.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo tax is awesome! Easy to use, short amount of time, and seems to cover all bases.
Date published: 2022-03-29
Rated 3 out of 5 by from Turbo Tax does not allow filing of attachments The IRS apparently cannot accept attachments other than Form 8453-FE. TurboTax should work with the IRS to resolve this issue.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbotax is awsome Very satisfied with the service and the refund amount
Date published: 2022-03-29
Rated 5 out of 5 by from AWESOME as always Had a few questions and they were answered promptly
Date published: 2022-03-29
Rated 5 out of 5 by from Really great have lots of options an easy It went smooth didn't have to ask for help will use again
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax Saves Time and Effort It is easy to follow the instructions and guides and I got to finish my tax returns much quicker than when I would do it by myself. The only thing I don't like about it is when it is time to e-file the returns and there are some items that need correction or entry which I cannot provide, the filing process cannot proceed until I fill up the entry. For example, I was asked to provide the State/Payer's ID in a W-2G which was blank when I got it and the W-2G issuer could not provide it to me. The window kept coming back and the filing process would not proceed until I entered something that may not be correct. The State/Payer's ID may not be relevant because the state does not collect state income tax.
Date published: 2022-03-29
Rated 2 out of 5 by from SUCKS! I couldn't file until I upgraded and after I did, it made no difference in my due amount and refund.
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax is easy and faster to use Thank you Turbo for making my work easy. I am using Turbo for few years and it help.
Date published: 2022-03-29
Rated 3 out of 5 by from mixup on the price I would be charged I started my 2022 return from my Allstate Insurance account. I noted the price for Turbotax Premium was $69 minus $15 discount = $54. But when I finally was ready to file, TurboTax listed the price as $89 minus $15 discount = $74, I couldn't find a way to contact TurboTax so I had to go ahead and pay the higher price.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3784