TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.
(4.5/5
| 63462 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
null from
Fast and easy
very quick an easy finished within 1 hour and got a large return
Date published: 2023-01-28
Rated 5 out of 5 by
no nickname today thanks from
.
.no review at this time. Thank you.................
Date published: 2023-01-28
Rated 2 out of 5 by
csss11 from
Customer Service needs improvement
I've used Turbotax for years now and never been able to get assistance through customer service, especially after ive filed my returns. It gets frustrating when questions or concerns come about after you already efiled your return
Date published: 2023-01-28
Rated 2 out of 5 by
Caleb9458034737435 from
Not impressed with adding fees secretly
This year, like every year for the last few, upon getting ready to file I selected the box for Turbotax to take the fees from my refund. However, this year it turns out that they charge $44 for their premium services in order to have their fees deducted directly from the refund, and I only discovered this when my total was noticeably higher. In fact, had I not noticed the total I would have been charged the $44! When I selected for it to deduct from my refund, it automatically added the premium services fee on without notifying me and it took almost 10 minutes of going back through the refund process to find where it had been added on an removed it. Very disappointing from a product I previously raved about.
Date published: 2023-01-28
Rated 4 out of 5 by
Omg 69 from
Ok
Yes a good place to do ur taxes just know all ur info n financial situation
Date published: 2023-01-28
Rated 5 out of 5 by
Charles gon from
Turbo tax is easiest and quicker way to file
It's the best tax experience ever you can't go wrong turbo tax is the best to my experience
Date published: 2023-01-28
Rated 5 out of 5 by
Momojo from
Amazing!!
Best App super easy to use outstanding live help experts!
Date published: 2023-01-28
Rated 1 out of 5 by
BenC85 from
Rejected Return for Simple Calculation Error
I've used TurboTax for years. This year my return was rejected because TurboTax included a deduction that should have been excluded due to my AGI. When I went in to correct the issue TurboTax said there was nothing it could do to fix the error and re-file. What a ridiculous and simple thing to get wrong and then NOT be able to quickly adjust!!
Date published: 2023-01-28
Rated 5 out of 5 by
Buckle up Betsy from
Very easy
No need I feel confident after so many years I will continue to do so.
Date published: 2023-01-28
Rated 1 out of 5 by
Lexhoney from
Horrible
I keep getting a very large deduction every time I use TurboTax and it’s still doesn’t make sense on why ?!
All TurboTax® Offerings Reviews - Page 3781
Date published: 2023-01-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
Fast and easy
very quick an easy finished within 1 hour and got a large return
Date published: 2023-01-28
Rated 5 out of 5 by
no nickname today thanks from
.
.no review at this time. Thank you.................
Date published: 2023-01-28
Rated 2 out of 5 by
csss11 from
Customer Service needs improvement
I've used Turbotax for years now and never been able to get assistance through customer service, especially after ive filed my returns. It gets frustrating when questions or concerns come about after you already efiled your return
Date published: 2023-01-28
Rated 2 out of 5 by
Caleb9458034737435 from
Not impressed with adding fees secretly
This year, like every year for the last few, upon getting ready to file I selected the box for Turbotax to take the fees from my refund. However, this year it turns out that they charge $44 for their premium services in order to have their fees deducted directly from the refund, and I only discovered this when my total was noticeably higher. In fact, had I not noticed the total I would have been charged the $44! When I selected for it to deduct from my refund, it automatically added the premium services fee on without notifying me and it took almost 10 minutes of going back through the refund process to find where it had been added on an removed it. Very disappointing from a product I previously raved about.
Date published: 2023-01-28
Rated 4 out of 5 by
Omg 69 from
Ok
Yes a good place to do ur taxes just know all ur info n financial situation
Date published: 2023-01-28
Rated 5 out of 5 by
Charles gon from
Turbo tax is easiest and quicker way to file
It's the best tax experience ever you can't go wrong turbo tax is the best to my experience
Date published: 2023-01-28
Rated 5 out of 5 by
Momojo from
Amazing!!
Best App super easy to use outstanding live help experts!
Date published: 2023-01-28
Rated 1 out of 5 by
BenC85 from
Rejected Return for Simple Calculation Error
I've used TurboTax for years. This year my return was rejected because TurboTax included a deduction that should have been excluded due to my AGI. When I went in to correct the issue TurboTax said there was nothing it could do to fix the error and re-file. What a ridiculous and simple thing to get wrong and then NOT be able to quickly adjust!!
Date published: 2023-01-28
Rated 5 out of 5 by
Buckle up Betsy from
Very easy
No need I feel confident after so many years I will continue to do so.
Date published: 2023-01-28
Rated 1 out of 5 by
Lexhoney from
Horrible
I keep getting a very large deduction every time I use TurboTax and it’s still doesn’t make sense on why ?!
All TurboTax® Offerings Reviews - Page 3781
Date published: 2023-01-28