TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome made it so easy they did all the work all i did is send what they needed
Date published: 2022-03-29
Rated 5 out of 5 by from great product Walks you through all issues. Keeps an ongoing status (amount of refund or amount owed). However, this is a problem. Depreciation from prior year gets carried into current year. Income amounts of course do not. Thus refund amount is overstated and amount owed is understated till you enter income amounts. Think Schedules C, E and F.
Date published: 2022-03-29
Rated 5 out of 5 by from Very good It was a helpful tool. Will use again next year. YUP!
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to navigate and use! Have used this tax service for a few years and never has disappointed me!
Date published: 2022-03-29
Rated 2 out of 5 by from TurboTax gets worse every year TurboTax has a flaw where it double counts taxes withheld and 529 plan deductions. This year I would have gotten $11,000 more in refunds than I was supposed to if I hadn't done a sanity check. I had to pay over $2,600 in additional taxes, penalties and interest on my 2017 Connecticut tax return because TurboTax deducted my 529 contribution twice. The CT auditor told me she had seen that same error with other peoples returns, but only for that year. When I called TurboTax, the person I spoke with tried to convince my the that CT had made a mistake and TurboTax absolutely refused to honor their guarantee.
Date published: 2022-03-29
Rated 5 out of 5 by from Very Easy! A simple service for me, with an excellent customer service in these busy days! Thank you!
Date published: 2022-03-29
Rated 4 out of 5 by from I have used turbotax for most of my taxes This year I had some changes in doing state taxes, and ended up being told by one of the experts to delete my state return and just file my federal because I was exempted from the state taxes. However, I am writing this review having come back weeks later to restart my state taxes because they are, indeed, required. However, turbotax remains a very convenient tool and this is the first time I had any issue with it.
Date published: 2022-03-29
Rated 4 out of 5 by from turbo tax is great it was easy to do my taxes as i followed the instructions and prompts on the screen.
Date published: 2022-03-29
Rated 2 out of 5 by from Turbo Tax turning into sluggish tax Used to be great! I've used TT and it's predecessor since 1994. Now, instead of guiding me, all it wants to do is upgrade...get more money. It pulls up a form and asks the same questions as the IRS form. It used to actually guide me--and some of that code is still there. You need to have "Estimated" and "add supporting details" to EVERY blank. Again, the old code has it, the new stuff does not. Be the best, not the cheapest!
Date published: 2022-03-29
Rated 3 out of 5 by from 2021 Turbo Tax Every year there is at least one issue for me. This year it was trying to figure out how to install using the on-line access code. I ended up doing everything in the on-line version just to find out it wasn't compatible with the installed version and had to input everything again. Also, the on-line version doesn't give you anything to print out so I had to start from scratch. Very frustrating.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3778
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome made it so easy they did all the work all i did is send what they needed
Date published: 2022-03-29
Rated 5 out of 5 by from great product Walks you through all issues. Keeps an ongoing status (amount of refund or amount owed). However, this is a problem. Depreciation from prior year gets carried into current year. Income amounts of course do not. Thus refund amount is overstated and amount owed is understated till you enter income amounts. Think Schedules C, E and F.
Date published: 2022-03-29
Rated 5 out of 5 by from Very good It was a helpful tool. Will use again next year. YUP!
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to navigate and use! Have used this tax service for a few years and never has disappointed me!
Date published: 2022-03-29
Rated 2 out of 5 by from TurboTax gets worse every year TurboTax has a flaw where it double counts taxes withheld and 529 plan deductions. This year I would have gotten $11,000 more in refunds than I was supposed to if I hadn't done a sanity check. I had to pay over $2,600 in additional taxes, penalties and interest on my 2017 Connecticut tax return because TurboTax deducted my 529 contribution twice. The CT auditor told me she had seen that same error with other peoples returns, but only for that year. When I called TurboTax, the person I spoke with tried to convince my the that CT had made a mistake and TurboTax absolutely refused to honor their guarantee.
Date published: 2022-03-29
Rated 5 out of 5 by from Very Easy! A simple service for me, with an excellent customer service in these busy days! Thank you!
Date published: 2022-03-29
Rated 4 out of 5 by from I have used turbotax for most of my taxes This year I had some changes in doing state taxes, and ended up being told by one of the experts to delete my state return and just file my federal because I was exempted from the state taxes. However, I am writing this review having come back weeks later to restart my state taxes because they are, indeed, required. However, turbotax remains a very convenient tool and this is the first time I had any issue with it.
Date published: 2022-03-29
Rated 4 out of 5 by from turbo tax is great it was easy to do my taxes as i followed the instructions and prompts on the screen.
Date published: 2022-03-29
Rated 2 out of 5 by from Turbo Tax turning into sluggish tax Used to be great! I've used TT and it's predecessor since 1994. Now, instead of guiding me, all it wants to do is upgrade...get more money. It pulls up a form and asks the same questions as the IRS form. It used to actually guide me--and some of that code is still there. You need to have "Estimated" and "add supporting details" to EVERY blank. Again, the old code has it, the new stuff does not. Be the best, not the cheapest!
Date published: 2022-03-29
Rated 3 out of 5 by from 2021 Turbo Tax Every year there is at least one issue for me. This year it was trying to figure out how to install using the on-line access code. I ended up doing everything in the on-line version just to find out it wasn't compatible with the installed version and had to input everything again. Also, the on-line version doesn't give you anything to print out so I had to start from scratch. Very frustrating.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3778