TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from I'm disappointed When I signed up for the full tax service, it said it was only $44. But when everything was done and my taxes were prepared to be filed now all of a sudden this $391. I decided to do TurboTax because I thought it would be cheaper, easier, and quicker than going to my usual h&r block. I was wrong. I would have gotten it done faster with h&r block, and it would have been about the same price and that is why I am disappointed. I feel like I was tricked
Date published: 2022-03-29
Rated 2 out of 5 by from Failed to transmit eFiling It is worse than nightmare. Software is up to date, but I cannot eFile. Waste a lot of time.
Date published: 2022-03-29
Rated 5 out of 5 by from I appreciate how intuitive the software is to work Very positive experience. Always very clear on what we are doing and why
Date published: 2022-03-29
Rated 4 out of 5 by from TurboTax works Turbo Tax is a simple easy way to do your taxes. There are changes to the tax code from year to year but I think Turbo Tax does a good job of keeping up with the changes.
Date published: 2022-03-29
Rated 5 out of 5 by from Thank you TurboTax for easy filling Great user interface. Filing taxes made easy. Accurate.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbotax Is Awesome I was having trouble and the live help was amazing. Joyce was able to help me fix the issue. Instead of owing the IRS I don't. Thanks again!
Date published: 2022-03-29
Rated 5 out of 5 by from Several years in and it keeps getting better!! Thank you for making doing my taxes easy and not intimidating, even with a small business. I'm able to pull my Quickbooks from all year straight into my return! Genius!
Date published: 2022-03-29
Rated 5 out of 5 by from Easy and fast Easy to use, takes the fear out of filing Thank you for offering this free of charge.
Date published: 2022-03-29
Rated 1 out of 5 by from Hate TurboTax. Going back to H&R Block next year. The software is confusing. I had several 1099s that I needed to plug into the form to reflect my occupation as an insurance inspector. Instead of allowing me to plug them all into one business, TT put each in as a separate business. Really stupid. When I tried to efile, the PIN in TT only allows for a pin with 5 digits while the IRS requires 6 DIGITS!!! I had no idea until I called the IRS and wasted about one-half hour plugging through their interminable phone tree only to find the PIN is 6 digits. Whoever wrote the code for TT should have caught that, because I tried to efile three times only to have them rejected because the PIN I tried to use was inadequate for the IRS' requirements. I lost a night's sleep because I put in all the right information but the IRS couldn't accept it because TT didn't allow for a 6 figure PIN. Printing out the return took me through a circular route before I figured out how to do it. Bottom line: TT used to be a great software. Now it's a bloated confusing pile of junk. Goodbye TT
Date published: 2022-03-29
Rated 5 out of 5 by from Absolutely Fantastic It was a very good. I will continue to use them for my returns
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3767
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I'm disappointed When I signed up for the full tax service, it said it was only $44. But when everything was done and my taxes were prepared to be filed now all of a sudden this $391. I decided to do TurboTax because I thought it would be cheaper, easier, and quicker than going to my usual h&r block. I was wrong. I would have gotten it done faster with h&r block, and it would have been about the same price and that is why I am disappointed. I feel like I was tricked
Date published: 2022-03-29
Rated 2 out of 5 by from Failed to transmit eFiling It is worse than nightmare. Software is up to date, but I cannot eFile. Waste a lot of time.
Date published: 2022-03-29
Rated 5 out of 5 by from I appreciate how intuitive the software is to work Very positive experience. Always very clear on what we are doing and why
Date published: 2022-03-29
Rated 4 out of 5 by from TurboTax works Turbo Tax is a simple easy way to do your taxes. There are changes to the tax code from year to year but I think Turbo Tax does a good job of keeping up with the changes.
Date published: 2022-03-29
Rated 5 out of 5 by from Thank you TurboTax for easy filling Great user interface. Filing taxes made easy. Accurate.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbotax Is Awesome I was having trouble and the live help was amazing. Joyce was able to help me fix the issue. Instead of owing the IRS I don't. Thanks again!
Date published: 2022-03-29
Rated 5 out of 5 by from Several years in and it keeps getting better!! Thank you for making doing my taxes easy and not intimidating, even with a small business. I'm able to pull my Quickbooks from all year straight into my return! Genius!
Date published: 2022-03-29
Rated 5 out of 5 by from Easy and fast Easy to use, takes the fear out of filing Thank you for offering this free of charge.
Date published: 2022-03-29
Rated 1 out of 5 by from Hate TurboTax. Going back to H&R Block next year. The software is confusing. I had several 1099s that I needed to plug into the form to reflect my occupation as an insurance inspector. Instead of allowing me to plug them all into one business, TT put each in as a separate business. Really stupid. When I tried to efile, the PIN in TT only allows for a pin with 5 digits while the IRS requires 6 DIGITS!!! I had no idea until I called the IRS and wasted about one-half hour plugging through their interminable phone tree only to find the PIN is 6 digits. Whoever wrote the code for TT should have caught that, because I tried to efile three times only to have them rejected because the PIN I tried to use was inadequate for the IRS' requirements. I lost a night's sleep because I put in all the right information but the IRS couldn't accept it because TT didn't allow for a 6 figure PIN. Printing out the return took me through a circular route before I figured out how to do it. Bottom line: TT used to be a great software. Now it's a bloated confusing pile of junk. Goodbye TT
Date published: 2022-03-29
Rated 5 out of 5 by from Absolutely Fantastic It was a very good. I will continue to use them for my returns
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3767