TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo tax was okay, hard for first time user A little hard to use, need help with some of the forms that IRS requesting with return
Date published: 2022-03-29
Rated 4 out of 5 by from EASY NAVIGATING TAX SOFTWARE IT WAS EASY TO NAVIGATE AND STEP BY STEP DIRECTION TO DO TAX RETURN
Date published: 2022-03-29
Rated 3 out of 5 by from You made me buy a disk?! First, for a business level product you need to buy a disk to get the download product key - who still has a CD drive??? Then I couldn't import my business' info from Quickbooks Online, only Quickbooks desktop (5x the price and complexity), not even manually... I got my taxes done, but you could have made it easier and I'll be going to a tax preparer next year.
Date published: 2022-03-29
Rated 5 out of 5 by from long but I feel more confident having someone to guide you and answer questions is a great help
Date published: 2022-03-29
Rated 4 out of 5 by from Much easier this year The walk-through of the steps was easier to comprehend even though I had documents I've never had to file before.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbotax is awesome! My personal experience with Turbotax was quick, reliable and easy.
Date published: 2022-03-29
Rated 1 out of 5 by from I'd rather not pay so much I'm military and did not receive my discount for using this product. I also would love to not have to consistently have to upgrade every single year as well.
Date published: 2022-03-29
Rated 5 out of 5 by from Excellent! Michael was amazing! He walked me through the process step by step. I highly recommend Turbo Tax to anyone.
Date published: 2022-03-29
Rated 4 out of 5 by from Great It's was easy and smooth, turbo tax makes doing taxes easy and simple
Date published: 2022-03-29
Rated 3 out of 5 by from Turbotax electronic rejection process is poor I have been using turbotax for over 20 years and it has been great. The last two years my electronic filing has been rejected, The troubleshooting for rejected returns is poor, I was rejected for AGI from prior year not matching but I went to IRS and got my transcript and all matched. It is a pain to file by mail. I was charged $26 for electronic filing of state and had to file by mail since my federal was not accepted. All this occurred both this year and last. Trying to get a refund is almost impossible.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3764
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax was okay, hard for first time user A little hard to use, need help with some of the forms that IRS requesting with return
Date published: 2022-03-29
Rated 4 out of 5 by from EASY NAVIGATING TAX SOFTWARE IT WAS EASY TO NAVIGATE AND STEP BY STEP DIRECTION TO DO TAX RETURN
Date published: 2022-03-29
Rated 3 out of 5 by from You made me buy a disk?! First, for a business level product you need to buy a disk to get the download product key - who still has a CD drive??? Then I couldn't import my business' info from Quickbooks Online, only Quickbooks desktop (5x the price and complexity), not even manually... I got my taxes done, but you could have made it easier and I'll be going to a tax preparer next year.
Date published: 2022-03-29
Rated 5 out of 5 by from long but I feel more confident having someone to guide you and answer questions is a great help
Date published: 2022-03-29
Rated 4 out of 5 by from Much easier this year The walk-through of the steps was easier to comprehend even though I had documents I've never had to file before.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbotax is awesome! My personal experience with Turbotax was quick, reliable and easy.
Date published: 2022-03-29
Rated 1 out of 5 by from I'd rather not pay so much I'm military and did not receive my discount for using this product. I also would love to not have to consistently have to upgrade every single year as well.
Date published: 2022-03-29
Rated 5 out of 5 by from Excellent! Michael was amazing! He walked me through the process step by step. I highly recommend Turbo Tax to anyone.
Date published: 2022-03-29
Rated 4 out of 5 by from Great It's was easy and smooth, turbo tax makes doing taxes easy and simple
Date published: 2022-03-29
Rated 3 out of 5 by from Turbotax electronic rejection process is poor I have been using turbotax for over 20 years and it has been great. The last two years my electronic filing has been rejected, The troubleshooting for rejected returns is poor, I was rejected for AGI from prior year not matching but I went to IRS and got my transcript and all matched. It is a pain to file by mail. I was charged $26 for electronic filing of state and had to file by mail since my federal was not accepted. All this occurred both this year and last. Trying to get a refund is almost impossible.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3764