TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from First time user all questions were easy to answer and I liked being able to use the live chat when I had a question.
Date published: 2021-04-25
Rated 2 out of 5 by from Turbo Tax lost a lot of useful steps 1. Estimated tax section in no longer easily accessible. It is an necessary step for tax preparation and should be in the step by step interview. 2. 1099-Misc form force people to the schedule C even though it is not business related. For example, it is income from Structured Notes Interest, but TurboTax forces me to generate Schedule C. In step by step interview, not allow me to enter Other income section.
Date published: 2021-04-25
Rated 5 out of 5 by from Easy to use We've used Turbo Tax for years. We use it with confidence that our taxes will be done right!!
Date published: 2021-04-25
Rated 5 out of 5 by from This was Great! This was fast and easy and I did it from home so no need to travel
Date published: 2021-04-25
Rated 5 out of 5 by from Good program able to complete successfully without help at all.
Date published: 2021-04-25
Rated 4 out of 5 by from Issues with State Return due to 401k Distribution Took a lot of time to figure out that I couldn't file the State return due to a 401k Distribution - unfortunately, I didn't get the error until I had already paid for the return. Fingers crossed that they don't actually charge you until you actually electronically file... BTW - I was stuck in a LOOP for a good hour trying to figure out how to get past the State error. Just when I thought I was making progress, the error would pop up again. There was NO explanation saying you couldn't file electronically... just the same error over and over. SO FRUSTRATING!!! I'm glad this wasn't my first time using Turbo Tax, because it would be my last!
Date published: 2021-04-25
Rated 4 out of 5 by from Turbotax = Freedom! Turbotax helpfully walked me through the process of filing my taxes as a new person who's never done it before and gave me the confidence to feel like I was capable of doing my taxes on my own.
Date published: 2021-04-25
Rated 5 out of 5 by from GREAT THIS YR WAS MY FIRST TIME FILING ON MY OWN AND IT WAS VERY CLEAR AND PROVIDED EXCELLENT GUIDANCE
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax is swell! I have used it for 8 years without incident or concern.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax has helped us for over 5 yrs Tis year was the easiest yet just had to follow the instructions...
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 3753
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from First time user all questions were easy to answer and I liked being able to use the live chat when I had a question.
Date published: 2021-04-25
Rated 2 out of 5 by from Turbo Tax lost a lot of useful steps 1. Estimated tax section in no longer easily accessible. It is an necessary step for tax preparation and should be in the step by step interview. 2. 1099-Misc form force people to the schedule C even though it is not business related. For example, it is income from Structured Notes Interest, but TurboTax forces me to generate Schedule C. In step by step interview, not allow me to enter Other income section.
Date published: 2021-04-25
Rated 5 out of 5 by from Easy to use We've used Turbo Tax for years. We use it with confidence that our taxes will be done right!!
Date published: 2021-04-25
Rated 5 out of 5 by from This was Great! This was fast and easy and I did it from home so no need to travel
Date published: 2021-04-25
Rated 5 out of 5 by from Good program able to complete successfully without help at all.
Date published: 2021-04-25
Rated 4 out of 5 by from Issues with State Return due to 401k Distribution Took a lot of time to figure out that I couldn't file the State return due to a 401k Distribution - unfortunately, I didn't get the error until I had already paid for the return. Fingers crossed that they don't actually charge you until you actually electronically file... BTW - I was stuck in a LOOP for a good hour trying to figure out how to get past the State error. Just when I thought I was making progress, the error would pop up again. There was NO explanation saying you couldn't file electronically... just the same error over and over. SO FRUSTRATING!!! I'm glad this wasn't my first time using Turbo Tax, because it would be my last!
Date published: 2021-04-25
Rated 4 out of 5 by from Turbotax = Freedom! Turbotax helpfully walked me through the process of filing my taxes as a new person who's never done it before and gave me the confidence to feel like I was capable of doing my taxes on my own.
Date published: 2021-04-25
Rated 5 out of 5 by from GREAT THIS YR WAS MY FIRST TIME FILING ON MY OWN AND IT WAS VERY CLEAR AND PROVIDED EXCELLENT GUIDANCE
Date published: 2021-04-25
Rated 5 out of 5 by from TurboTax is swell! I have used it for 8 years without incident or concern.
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo Tax has helped us for over 5 yrs Tis year was the easiest yet just had to follow the instructions...
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 3753