TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Is Awesome!!!!!!! This is my second year using Turbo Tax! These guys are the BEST! Very knowledgeable! I would recommend these guys to everyone!!! Super helpful! very patient.
Date published: 2021-04-09
Rated 1 out of 5 by from Turbo Tax is an complete failure I used both TurboTax for Business and home and TurboTax2020. The Business version assumed my two businesses were REITs and in the K-1s it put in a note Z in block 20 even though neither business is a REIT. That was compounded by TT2020 which wouldn't quit saying there had to be an entry for note Z, even though it asked if the businesses were REITs. Then it wouldn't let me e-file and when I printed out my tax package, it didn't print all the pages, so I had to hunt and peck each page I needed. Totally unacceptable performance. Put me on your beta test group. I think I could find the flaws.
Date published: 2021-04-09
Rated 3 out of 5 by from Rough Edges More and more, I find Intuit TurboTax seeming more like penny pinching me to death. I only get to submit the federal taxes for free for using the program, but I have to pay $25 for my state filing... Oh, and Add on Auditing Protection for $45 as well. And once I've entered in my checking account to withdraw, or deposit money in, do I really have to re enter the exact same information several more times for my State info? Should I just be able to say, use the one I just typed in? And I had at least one experience of opening up the application to work on my taxes, and having the program tell me to press "Continue" to go to where I left off last, and it started me at the beginning of the process, like I hadn't filled out half of the details already. Makes for a not great experience, and feeling like I'm starting to be charged for everything under the sun.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax was great! Simple to follow I worked with 2 live expert and both were helpful!
Date published: 2021-04-09
Rated 5 out of 5 by from Excellent system and easy to understand My review went fairly smooth, in fact I didn't need to conversate with any of the assistance available because there was always an icon to click to gain more information and it typically provided everything I needed.
Date published: 2021-04-09
Rated 5 out of 5 by from Yes They treated me with great courtesyI was greatly appreciated for the service.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax make filing easy Excellent fast easy would recommend to all my family
Date published: 2021-04-09
Rated 4 out of 5 by from First time with TurboTax, Will Use Again I'd always used HRBlock but this year they said they ended their electronic free file with the IRS so I migrated to TurboTax. Worked great, smooth entry, with almost no hassle. The only complaint was that I had to delete my state and reinput the info for some reason to get the server to move past a known error and actually send my info to the IRS and DC. Plus when I started my taxes back in February TurboTax, got me a better refund than HR Block! I'll be back next year.
Date published: 2021-04-09
Rated 2 out of 5 by from Expensive and Convoluted Not a great experience this year. It kept saying my 1009-INT was retirement income and it just does not make sense to me why they charge just as much as a tax preparer.
Date published: 2021-04-09
Rated 5 out of 5 by from very good product I've filed through turbo tax for10 years in row now. I would not use any other service. Simple to use, through, and complete. I recommend their service to anyone. Use with complete confidence!
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3748
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Is Awesome!!!!!!! This is my second year using Turbo Tax! These guys are the BEST! Very knowledgeable! I would recommend these guys to everyone!!! Super helpful! very patient.
Date published: 2021-04-09
Rated 1 out of 5 by from Turbo Tax is an complete failure I used both TurboTax for Business and home and TurboTax2020. The Business version assumed my two businesses were REITs and in the K-1s it put in a note Z in block 20 even though neither business is a REIT. That was compounded by TT2020 which wouldn't quit saying there had to be an entry for note Z, even though it asked if the businesses were REITs. Then it wouldn't let me e-file and when I printed out my tax package, it didn't print all the pages, so I had to hunt and peck each page I needed. Totally unacceptable performance. Put me on your beta test group. I think I could find the flaws.
Date published: 2021-04-09
Rated 3 out of 5 by from Rough Edges More and more, I find Intuit TurboTax seeming more like penny pinching me to death. I only get to submit the federal taxes for free for using the program, but I have to pay $25 for my state filing... Oh, and Add on Auditing Protection for $45 as well. And once I've entered in my checking account to withdraw, or deposit money in, do I really have to re enter the exact same information several more times for my State info? Should I just be able to say, use the one I just typed in? And I had at least one experience of opening up the application to work on my taxes, and having the program tell me to press "Continue" to go to where I left off last, and it started me at the beginning of the process, like I hadn't filled out half of the details already. Makes for a not great experience, and feeling like I'm starting to be charged for everything under the sun.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax was great! Simple to follow I worked with 2 live expert and both were helpful!
Date published: 2021-04-09
Rated 5 out of 5 by from Excellent system and easy to understand My review went fairly smooth, in fact I didn't need to conversate with any of the assistance available because there was always an icon to click to gain more information and it typically provided everything I needed.
Date published: 2021-04-09
Rated 5 out of 5 by from Yes They treated me with great courtesyI was greatly appreciated for the service.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax make filing easy Excellent fast easy would recommend to all my family
Date published: 2021-04-09
Rated 4 out of 5 by from First time with TurboTax, Will Use Again I'd always used HRBlock but this year they said they ended their electronic free file with the IRS so I migrated to TurboTax. Worked great, smooth entry, with almost no hassle. The only complaint was that I had to delete my state and reinput the info for some reason to get the server to move past a known error and actually send my info to the IRS and DC. Plus when I started my taxes back in February TurboTax, got me a better refund than HR Block! I'll be back next year.
Date published: 2021-04-09
Rated 2 out of 5 by from Expensive and Convoluted Not a great experience this year. It kept saying my 1009-INT was retirement income and it just does not make sense to me why they charge just as much as a tax preparer.
Date published: 2021-04-09
Rated 5 out of 5 by from very good product I've filed through turbo tax for10 years in row now. I would not use any other service. Simple to use, through, and complete. I recommend their service to anyone. Use with complete confidence!
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3748