TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Trouble with file, unable to file elecytronic When trying to file electronic, file would not save. Message said I didn't have permission. Followed instruction to look at the file and the info box said the file was unlocked and I could read and write on the file. Still not able to save. So , the result is I must file by mail and have no electronic copy of the return.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is the Best! My experience with TurboTax has been amazing. It's so easy to file my tax returns every year! The tools to help you and side bars with helpful information to assist you.
Date published: 2021-04-09
Rated 5 out of 5 by from Double checking I have always done my own taxes but this year I noticed an odd fluke when I entered info from one of our 1099. My return exactly doubled. I decided to enlist the aide of your tax expert and he found the error and helped me file my correct return. Very professional assistance.
Date published: 2021-04-09
Rated 5 out of 5 by from I have successfully used Turbo Tax for years I prepared and filled my returns easily as usual. I had a question on entries on my 1099R and your help department talked me through the making the required entries. Your expert was knowledgeable efficient and pleasant.
Date published: 2021-04-09
Rated 5 out of 5 by from The Greatest Tax Prograam Been using Turbo Tax since 1990. Wouldn't use any other program.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Awesome Urica was my guide throughout the filing process. She was OUTSTANDING explaining what I needed to know as we went step by step through the process. I had questions regarding what some of the terms or requests for information were. She helped me through all of them.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is great Very easy to use. Thanks for how well it is set up
Date published: 2021-04-09
Rated 4 out of 5 by from Turbo Tax is Easy! I have used Turbo Tax for years and have always had good results.
Date published: 2021-04-09
Rated 4 out of 5 by from Easy Step by Step process This will be out 5th year using TurboTax. They are always up-to-date on the latest tax code changes and walk through step by step making it so easy to understand.
Date published: 2021-04-09
Rated 2 out of 5 by from Turbo Tax should be renamed No Live Help Tax The product does what it says in that it is a straight forward fairly easy way to do your taxes. HOWEVER its help center offers little help. Both my returns were rejected and I was only once able to talk to a live specialist (3 tries) who proceeded to hang up on me. I received absolutely NO help personally or on line. Have used it for several years. Probably won't use it again.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3737
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Trouble with file, unable to file elecytronic When trying to file electronic, file would not save. Message said I didn't have permission. Followed instruction to look at the file and the info box said the file was unlocked and I could read and write on the file. Still not able to save. So , the result is I must file by mail and have no electronic copy of the return.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is the Best! My experience with TurboTax has been amazing. It's so easy to file my tax returns every year! The tools to help you and side bars with helpful information to assist you.
Date published: 2021-04-09
Rated 5 out of 5 by from Double checking I have always done my own taxes but this year I noticed an odd fluke when I entered info from one of our 1099. My return exactly doubled. I decided to enlist the aide of your tax expert and he found the error and helped me file my correct return. Very professional assistance.
Date published: 2021-04-09
Rated 5 out of 5 by from I have successfully used Turbo Tax for years I prepared and filled my returns easily as usual. I had a question on entries on my 1099R and your help department talked me through the making the required entries. Your expert was knowledgeable efficient and pleasant.
Date published: 2021-04-09
Rated 5 out of 5 by from The Greatest Tax Prograam Been using Turbo Tax since 1990. Wouldn't use any other program.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Awesome Urica was my guide throughout the filing process. She was OUTSTANDING explaining what I needed to know as we went step by step through the process. I had questions regarding what some of the terms or requests for information were. She helped me through all of them.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is great Very easy to use. Thanks for how well it is set up
Date published: 2021-04-09
Rated 4 out of 5 by from Turbo Tax is Easy! I have used Turbo Tax for years and have always had good results.
Date published: 2021-04-09
Rated 4 out of 5 by from Easy Step by Step process This will be out 5th year using TurboTax. They are always up-to-date on the latest tax code changes and walk through step by step making it so easy to understand.
Date published: 2021-04-09
Rated 2 out of 5 by from Turbo Tax should be renamed No Live Help Tax The product does what it says in that it is a straight forward fairly easy way to do your taxes. HOWEVER its help center offers little help. Both my returns were rejected and I was only once able to talk to a live specialist (3 tries) who proceeded to hang up on me. I received absolutely NO help personally or on line. Have used it for several years. Probably won't use it again.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3737