TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is an Excellent Product I have used Turbo Tax for many years. It's an excellent tax tool and very user friendly and easy to use.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax was great TurboTax was fast,easy, and Shari my agent was awesome.
Date published: 2022-03-29
Rated 2 out of 5 by from Much too time-consuming The program does not adequately carry over info (e.g., driver's licenses, bank accounts) from prior years and often requires looking up info on prior year's Federal and State forms, rather than finding it for you.
Date published: 2022-03-29
Rated 5 out of 5 by from Been a Turbo Tax fan a long time Turbo Tax is consistently accurate, easy to use and a very good value for the money. I would recommend Turbo Tax to family, friends and any one who wants to get it right the first time
Date published: 2022-03-29
Rated 4 out of 5 by from Mostly good I have been using TurboTax for over 10 years now successfully. It generally makes it easy to file taxes, and despite being able to recently use standard deduction, I continue to use it for convenience. However, for several years now, I have complained about the way our trust entries are treated in the State Tax forms. I have two trusts which differ in the 'State Differences'; and the system uses whatever I put in on the first trust for the second one too - and if I change the second one, it gets put into the first one. I have evolved the method of summing up the state differences and putting in half for each. I have complained about it and it has been acknowledged but nothing has been done. A minor but definite annoyance even though the State of Massachusetts gets the same total tax amount.
Date published: 2022-03-29
Rated 4 out of 5 by from Been using it for years but found some bugs Turbotax has a lot of great features but there are some bugs, hopefully everything went through fine this year
Date published: 2022-03-29
Rated 5 out of 5 by from LOVED IT REALLY EASY TO USE AND FUN EASY TO DO AT HOME AND CONVIENT LOVED ITWOULD HIGHLY RECOMMEND
Date published: 2022-03-29
Rated 3 out of 5 by from TurboTax needs more explanations for clarification My expert David from Denver worked for a long time to resolve a problem, but was unable to correct it, even with the assistance of OTHER Turbo ITT experts.
Date published: 2022-03-29
Rated 1 out of 5 by from Missing information etc Missing information and not forwarding numbers. Been using turbotax for years, and this was the worse experience.
Date published: 2022-03-29
Rated 5 out of 5 by from Love using Turbo Tax It's great to use turbo tax. I've being using for 30+ years.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3731
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is an Excellent Product I have used Turbo Tax for many years. It's an excellent tax tool and very user friendly and easy to use.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax was great TurboTax was fast,easy, and Shari my agent was awesome.
Date published: 2022-03-29
Rated 2 out of 5 by from Much too time-consuming The program does not adequately carry over info (e.g., driver's licenses, bank accounts) from prior years and often requires looking up info on prior year's Federal and State forms, rather than finding it for you.
Date published: 2022-03-29
Rated 5 out of 5 by from Been a Turbo Tax fan a long time Turbo Tax is consistently accurate, easy to use and a very good value for the money. I would recommend Turbo Tax to family, friends and any one who wants to get it right the first time
Date published: 2022-03-29
Rated 4 out of 5 by from Mostly good I have been using TurboTax for over 10 years now successfully. It generally makes it easy to file taxes, and despite being able to recently use standard deduction, I continue to use it for convenience. However, for several years now, I have complained about the way our trust entries are treated in the State Tax forms. I have two trusts which differ in the 'State Differences'; and the system uses whatever I put in on the first trust for the second one too - and if I change the second one, it gets put into the first one. I have evolved the method of summing up the state differences and putting in half for each. I have complained about it and it has been acknowledged but nothing has been done. A minor but definite annoyance even though the State of Massachusetts gets the same total tax amount.
Date published: 2022-03-29
Rated 4 out of 5 by from Been using it for years but found some bugs Turbotax has a lot of great features but there are some bugs, hopefully everything went through fine this year
Date published: 2022-03-29
Rated 5 out of 5 by from LOVED IT REALLY EASY TO USE AND FUN EASY TO DO AT HOME AND CONVIENT LOVED ITWOULD HIGHLY RECOMMEND
Date published: 2022-03-29
Rated 3 out of 5 by from TurboTax needs more explanations for clarification My expert David from Denver worked for a long time to resolve a problem, but was unable to correct it, even with the assistance of OTHER Turbo ITT experts.
Date published: 2022-03-29
Rated 1 out of 5 by from Missing information etc Missing information and not forwarding numbers. Been using turbotax for years, and this was the worse experience.
Date published: 2022-03-29
Rated 5 out of 5 by from Love using Turbo Tax It's great to use turbo tax. I've being using for 30+ years.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3731