TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from ROTH IRA info could be better In 2020, I made too much to be eligible for a ROTH contribution. TT recommended that I recharacterize the contribution into a regular IRA contribution, which I did, Then, continuing on with TT, The program said that I was not eligible to recharacterize that money into a regular IRA. TT was a bit weak on all of this. I had to consult with my brokerage company to get the clarification needed to resolve this properly. Otherwise, TT is relatively straightforward to use.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is excellent I've been only using Turbo Tax for a few years and I find the service to be amazing.
Date published: 2021-04-21
Rated 5 out of 5 by from Love Turbo Tax EVERY year!!! I have such a hard time Turbo tax askes all the questions and before I know it I'm finished and Filed!! Yahoo TurboTax!!
Date published: 2021-04-21
Rated 5 out of 5 by from Easy as 1,2,3 Usually I have a friend file my taxes and I thought I'd step out of my comfort zone and do them on TurboTax this year. I've heard about the company for many years and I am very impressed on how easy it was to complete my taxes all on my own. I will definitely be returning in the years to fallow.
Date published: 2021-04-21
Rated 5 out of 5 by from I enjoyed Turbo Tax! Fast, easy and convenient! Questions were easy to answer.
Date published: 2021-04-21
Rated 4 out of 5 by from TurboTax are good product I used for years and every year. Overall it is good, and easy to use. However, every year there are slightly changes and sometimes I get confused about the explanations/instructions. For example, for investment part, I believe I did not choose NOT to report transactions electronically, but end up need to mail For 8453. Don't know why.
Date published: 2021-04-21
Rated 4 out of 5 by from Nice customer service Nice job with customer service! Easy step by step guide!
Date published: 2021-04-21
Rated 4 out of 5 by from Thank you TurboTAx I ran into a very difficult problem which I spent hours on. Finally found a phone number to call an agent and got some excellent help.
Date published: 2021-04-21
Rated 1 out of 5 by from Tried to charge me an extra $40 a $40 fee for taking the cost of turbo tax deluxe out of my return was ridiculous. I didn't want Turbo deluxe but if I hadn't gone through the procedure only to be FORCED to upgrade to deluxe but of one specific (common) tax credit. I will never use this service again.
Date published: 2021-04-21
Rated 5 out of 5 by from Professional and accurate Having worked as an H&R Block tax preparer, I can confidently state that Turbotax is as accurate and as easy to use as the HRB software.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 3729
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from ROTH IRA info could be better In 2020, I made too much to be eligible for a ROTH contribution. TT recommended that I recharacterize the contribution into a regular IRA contribution, which I did, Then, continuing on with TT, The program said that I was not eligible to recharacterize that money into a regular IRA. TT was a bit weak on all of this. I had to consult with my brokerage company to get the clarification needed to resolve this properly. Otherwise, TT is relatively straightforward to use.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is excellent I've been only using Turbo Tax for a few years and I find the service to be amazing.
Date published: 2021-04-21
Rated 5 out of 5 by from Love Turbo Tax EVERY year!!! I have such a hard time Turbo tax askes all the questions and before I know it I'm finished and Filed!! Yahoo TurboTax!!
Date published: 2021-04-21
Rated 5 out of 5 by from Easy as 1,2,3 Usually I have a friend file my taxes and I thought I'd step out of my comfort zone and do them on TurboTax this year. I've heard about the company for many years and I am very impressed on how easy it was to complete my taxes all on my own. I will definitely be returning in the years to fallow.
Date published: 2021-04-21
Rated 5 out of 5 by from I enjoyed Turbo Tax! Fast, easy and convenient! Questions were easy to answer.
Date published: 2021-04-21
Rated 4 out of 5 by from TurboTax are good product I used for years and every year. Overall it is good, and easy to use. However, every year there are slightly changes and sometimes I get confused about the explanations/instructions. For example, for investment part, I believe I did not choose NOT to report transactions electronically, but end up need to mail For 8453. Don't know why.
Date published: 2021-04-21
Rated 4 out of 5 by from Nice customer service Nice job with customer service! Easy step by step guide!
Date published: 2021-04-21
Rated 4 out of 5 by from Thank you TurboTAx I ran into a very difficult problem which I spent hours on. Finally found a phone number to call an agent and got some excellent help.
Date published: 2021-04-21
Rated 1 out of 5 by from Tried to charge me an extra $40 a $40 fee for taking the cost of turbo tax deluxe out of my return was ridiculous. I didn't want Turbo deluxe but if I hadn't gone through the procedure only to be FORCED to upgrade to deluxe but of one specific (common) tax credit. I will never use this service again.
Date published: 2021-04-21
Rated 5 out of 5 by from Professional and accurate Having worked as an H&R Block tax preparer, I can confidently state that Turbotax is as accurate and as easy to use as the HRB software.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 3729