TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Decent, except for the constant emailing of codes Decent, except for the constant emailing of codes to access the site. There are better methods, it's 2021 people!
Date published: 2021-04-21
Rated 1 out of 5 by from electronic filing is defective Electronic filing is defective. Everything is exactly right on AGI and PIN's but returns have been rejected twice.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is user friendly & efficient! This is my 3rd year using TurboTax for my simple return & it hasn't disappointed me yet!
Date published: 2021-04-21
Rated 4 out of 5 by from Turbo Tax works well, but skip Max. Different comp I gave good reviews to prof. help, but they really didn't give me entirely correct information and I had to solve the issue on my own. Overall the program works well. I would skip the Max. I ended up paying for a service I won't use because I am not giving an Experian company permission to represent me. I wish this was more upfront.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is great TurboTax is easier to use than last year. I hope they continue to improve.
Date published: 2021-04-21
Rated 4 out of 5 by from Turbo Tax was very easy to use The website was very user friendly. I really appreciate there is a cost effective way of preparing my taxes especially when you don't have a job.
Date published: 2021-04-21
Rated 5 out of 5 by from Wonderful experience again Iyana helped me via chat on 4/20/2021 at 9:27-9:31 pm. She was very courteous, fast, and professional.
Date published: 2021-04-21
Rated 5 out of 5 by from Easy return Spoke with an expert about something i thought was wrong with my return, she was knowledgeable and very friendly. answered my questions so i could finish my return.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbox tax I have been using turbox tax for some years now and I enjoy using it
Date published: 2021-04-21
Rated 3 out of 5 by from Complicated getting Started The package only offered a CD version or online. I did not realize this until after I opened the package, therefore I was stuck with the online version, which I did NOT want to do. Next year, if I can't get the software onto my system, I will look for an alternate tax program.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 3727
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Decent, except for the constant emailing of codes Decent, except for the constant emailing of codes to access the site. There are better methods, it's 2021 people!
Date published: 2021-04-21
Rated 1 out of 5 by from electronic filing is defective Electronic filing is defective. Everything is exactly right on AGI and PIN's but returns have been rejected twice.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is user friendly & efficient! This is my 3rd year using TurboTax for my simple return & it hasn't disappointed me yet!
Date published: 2021-04-21
Rated 4 out of 5 by from Turbo Tax works well, but skip Max. Different comp I gave good reviews to prof. help, but they really didn't give me entirely correct information and I had to solve the issue on my own. Overall the program works well. I would skip the Max. I ended up paying for a service I won't use because I am not giving an Experian company permission to represent me. I wish this was more upfront.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is great TurboTax is easier to use than last year. I hope they continue to improve.
Date published: 2021-04-21
Rated 4 out of 5 by from Turbo Tax was very easy to use The website was very user friendly. I really appreciate there is a cost effective way of preparing my taxes especially when you don't have a job.
Date published: 2021-04-21
Rated 5 out of 5 by from Wonderful experience again Iyana helped me via chat on 4/20/2021 at 9:27-9:31 pm. She was very courteous, fast, and professional.
Date published: 2021-04-21
Rated 5 out of 5 by from Easy return Spoke with an expert about something i thought was wrong with my return, she was knowledgeable and very friendly. answered my questions so i could finish my return.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbox tax I have been using turbox tax for some years now and I enjoy using it
Date published: 2021-04-21
Rated 3 out of 5 by from Complicated getting Started The package only offered a CD version or online. I did not realize this until after I opened the package, therefore I was stuck with the online version, which I did NOT want to do. Next year, if I can't get the software onto my system, I will look for an alternate tax program.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 3727