TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Some Problems but better than H&R One issue with the site. It brought up what I was using for charitable. Lock in and I could not get out. Had to clear browser. Then those same numbers kept holding up the review. The support could not figure it out and I then saw the error and corrected it. There should not have been a number in the charitable contribution is relying on base. It has to be 299 not $300. Another Product Support Specialist had no idea what a 1098 was. In order to get to a live agent you have to go through the virtual assistant and then you can get a Product Specialist which is not a Tax preparer. Finally, got to a Tax Preparer and he just seemed like he was in a hurry. He went onto screen view and his little arrow would jump around and bounce up and down it I was not quick enough. Just getting transferred to a Tax Preparer took 20 minutes as this Product Specialist kept asking questions. She wanted to now if I was on Turbo Tax. Finally got Wanda and she was helpful and patient. Kudos to her. Even with problems better than H&R as they could not recognize any of my payers, Finance Institutions etc. And could not upload my documents.
Date published: 2021-04-09
Rated 5 out of 5 by from turbotax is super helpful Turbotax was super easy and helpful. For a first filer like me i love it.
Date published: 2021-04-09
Rated 5 out of 5 by from It Works! Worked well for my needs. Always review with my accountant and it is accurate.
Date published: 2021-04-09
Rated 5 out of 5 by from easy and convenient It's very simple and easy. Instructions are clear. The process is very very convenient and user friendly.
Date published: 2021-04-09
Rated 5 out of 5 by from Love it Been using for years! haven't had any issues yet. so easy
Date published: 2021-04-09
Rated 5 out of 5 by from use all the time K1 and 199a info and checking was lengthy had to go back to filing and not able to amend on review
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is Awesome TT is simple and easy to follow. All you do is input your W2 data and start the ball rolling.
Date published: 2021-04-09
Rated 5 out of 5 by from GREAT I HAVE USED FOR 25 YEARS WITH NO PROBLEMS. I WOULD RECMEND TUBO TAX TO EVERY ONE.
Date published: 2021-04-09
Rated 4 out of 5 by from it works It works. It is expensive though. was 200 bucks for a basic 1040 with w2 and mortgage interest and 4 kids.
Date published: 2021-04-09
Rated 5 out of 5 by from Easy to use! Was very easy to use and self guided smoothly. Takes some time but it gets it right.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3715
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Some Problems but better than H&R One issue with the site. It brought up what I was using for charitable. Lock in and I could not get out. Had to clear browser. Then those same numbers kept holding up the review. The support could not figure it out and I then saw the error and corrected it. There should not have been a number in the charitable contribution is relying on base. It has to be 299 not $300. Another Product Support Specialist had no idea what a 1098 was. In order to get to a live agent you have to go through the virtual assistant and then you can get a Product Specialist which is not a Tax preparer. Finally, got to a Tax Preparer and he just seemed like he was in a hurry. He went onto screen view and his little arrow would jump around and bounce up and down it I was not quick enough. Just getting transferred to a Tax Preparer took 20 minutes as this Product Specialist kept asking questions. She wanted to now if I was on Turbo Tax. Finally got Wanda and she was helpful and patient. Kudos to her. Even with problems better than H&R as they could not recognize any of my payers, Finance Institutions etc. And could not upload my documents.
Date published: 2021-04-09
Rated 5 out of 5 by from turbotax is super helpful Turbotax was super easy and helpful. For a first filer like me i love it.
Date published: 2021-04-09
Rated 5 out of 5 by from It Works! Worked well for my needs. Always review with my accountant and it is accurate.
Date published: 2021-04-09
Rated 5 out of 5 by from easy and convenient It's very simple and easy. Instructions are clear. The process is very very convenient and user friendly.
Date published: 2021-04-09
Rated 5 out of 5 by from Love it Been using for years! haven't had any issues yet. so easy
Date published: 2021-04-09
Rated 5 out of 5 by from use all the time K1 and 199a info and checking was lengthy had to go back to filing and not able to amend on review
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is Awesome TT is simple and easy to follow. All you do is input your W2 data and start the ball rolling.
Date published: 2021-04-09
Rated 5 out of 5 by from GREAT I HAVE USED FOR 25 YEARS WITH NO PROBLEMS. I WOULD RECMEND TUBO TAX TO EVERY ONE.
Date published: 2021-04-09
Rated 4 out of 5 by from it works It works. It is expensive though. was 200 bucks for a basic 1040 with w2 and mortgage interest and 4 kids.
Date published: 2021-04-09
Rated 5 out of 5 by from Easy to use! Was very easy to use and self guided smoothly. Takes some time but it gets it right.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3715