TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Great except for the constant (and slow) updates mostly just fine. Too many slow, slow, updates. and this survey is annoying!
Date published: 2021-04-09
Rated 5 out of 5 by from Great Easy to use help was available checked for all deductions
Date published: 2021-04-09
Rated 4 out of 5 by from I wish it was easier to transfer prior tax info I like the layout and the ease of navigating through my tax information. I wish there was a quicker way to determine that the standard deduction is best for me. I also wish there was a better way to transfer prior tax info so I don't have to re-enter everything every year if I am using a different computer than the prior year.
Date published: 2021-04-09
Rated 1 out of 5 by from getting worse every year unexplained number discrepancies in the numbers when copied to state - mortgage points became negative. had to go thru the forms. in the end deleted the bank info and re-entered and seemed ok. many cases are left w/o explanation and are not intuitive. used to be much better have been using it for more than 20 years. not sure about next year :(
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is Amazing I was amazed at how simple it was for me to process and complete. Turbo Tax really do all of the work for me. I will be glad to continue with Turbo Tax yearly. Thank you
Date published: 2021-04-09
Rated 1 out of 5 by from Fix Credit Card Payment Issues Overall not bad software if just a little visually outdated. BUT at the end when asking to pay for e-file, make sure your processing system works because it's the slowest thing I've ever experienced and my connection, software, etc is fine. I don't know if you guys are doing this on purpose but you're forcing people into taking an extra $45 dollars off their deductible for your own negligence to fix a problem. I didn't even make it to the payment page but I've read online about how many, many people have issues paying for this software with a credit card with TurboTax Online or the mobile version. This isn't a new problem either, it goes back to 2019 so please fix this issue moving forward.
Date published: 2021-04-09
Rated 4 out of 5 by from Easy Return Tried doing online returns with a few other tax preps. TurboTax was the easiest to use, by far
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is easy and amazing Always easy to use have been using for 7 years and won't do it any other way
Date published: 2021-04-09
Rated 4 out of 5 by from Turbo Tax - Consistent Product Its a great product. I have used it many years. I only had issues this year when I needed to account for Saving Bonds used for education and put in a 529 plan. The TT program was not very clear and I had to call to get help.
Date published: 2021-04-09
Rated 5 out of 5 by from Great It was quick and easy and I would recommend this for friends and family
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3712
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Great except for the constant (and slow) updates mostly just fine. Too many slow, slow, updates. and this survey is annoying!
Date published: 2021-04-09
Rated 5 out of 5 by from Great Easy to use help was available checked for all deductions
Date published: 2021-04-09
Rated 4 out of 5 by from I wish it was easier to transfer prior tax info I like the layout and the ease of navigating through my tax information. I wish there was a quicker way to determine that the standard deduction is best for me. I also wish there was a better way to transfer prior tax info so I don't have to re-enter everything every year if I am using a different computer than the prior year.
Date published: 2021-04-09
Rated 1 out of 5 by from getting worse every year unexplained number discrepancies in the numbers when copied to state - mortgage points became negative. had to go thru the forms. in the end deleted the bank info and re-entered and seemed ok. many cases are left w/o explanation and are not intuitive. used to be much better have been using it for more than 20 years. not sure about next year :(
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is Amazing I was amazed at how simple it was for me to process and complete. Turbo Tax really do all of the work for me. I will be glad to continue with Turbo Tax yearly. Thank you
Date published: 2021-04-09
Rated 1 out of 5 by from Fix Credit Card Payment Issues Overall not bad software if just a little visually outdated. BUT at the end when asking to pay for e-file, make sure your processing system works because it's the slowest thing I've ever experienced and my connection, software, etc is fine. I don't know if you guys are doing this on purpose but you're forcing people into taking an extra $45 dollars off their deductible for your own negligence to fix a problem. I didn't even make it to the payment page but I've read online about how many, many people have issues paying for this software with a credit card with TurboTax Online or the mobile version. This isn't a new problem either, it goes back to 2019 so please fix this issue moving forward.
Date published: 2021-04-09
Rated 4 out of 5 by from Easy Return Tried doing online returns with a few other tax preps. TurboTax was the easiest to use, by far
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is easy and amazing Always easy to use have been using for 7 years and won't do it any other way
Date published: 2021-04-09
Rated 4 out of 5 by from Turbo Tax - Consistent Product Its a great product. I have used it many years. I only had issues this year when I needed to account for Saving Bonds used for education and put in a 529 plan. The TT program was not very clear and I had to call to get help.
Date published: 2021-04-09
Rated 5 out of 5 by from Great It was quick and easy and I would recommend this for friends and family
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3712