TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy and simple The site is easy and simple to use. Easiest filing for me ever.
Date published: 2021-05-18
Rated 5 out of 5 by from We've been with TurboTax 8 years and we love it! We've been with TurboTax eight years and have always found them to be there if we had a question. We have never had a problem since using TurboTax and wouldn't think of using any other tax preparation software.
Date published: 2021-05-18
Rated 2 out of 5 by from Nickel & Dime Every little step demands you to "upgrade." Turbotax used to be a helpful tool but now it's almost as complicated as doing my taxes myself. Plus I have the joy of paying them $40 more for each step of the process. Thanks Turbotax for helping me diminish my refund.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is Great! Good, had some issues with going back in to fix a few things but over all good deal.
Date published: 2021-05-18
Rated 1 out of 5 by from Glitch almost made me LOSE my freaking mind. For the love of everything holy, please fix glitches!!!! I was on the threshold of e-filing, and my state return had a problem. I didn't use our Rav 4 this year for our business, so apparently 0 miles is not good enough. I entered that I had documentation that I used it for 0 miles, and it would not allow me to file. Trying to correct to "No entry", it just wouldn't let me uncheck the box. I was preparing to file for an extension, mail my returns, and this software just wasn't going to budge. It would have fixed EVERYTHING to just let me uncheck the No box, but no. It wouldn't let me do that. I had to completely redo my Federal return and delete that car from existence to transfer it to my State return, and through a convoluted, two hour additional process, managed to efile. It did not have to be this difficult.
Date published: 2021-05-18
Rated 5 out of 5 by from The Best Very straightforward and easy to understand. The one to trust
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is Awesome!!!! 5 star service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is awesome!! It was very easy as it walked you through everything. If you didn't know there was help.
Date published: 2021-05-18
Rated 1 out of 5 by from very disappointed TT won't let me submit my returns keep looping. After many hours I found out it was because of form "virginia 502A". I had to manually delete the form to make it work. I paid a lot of money for the software and deserve better
Date published: 2021-05-18
Rated 4 out of 5 by from Only problem Smart check at the end suddenly asks for explanations and data entry on forms with no reference as to what they are about, since forms were created from answers to conversational questions and we are left to hunt on the internet for the meaning of the form and sometimes guess as to the answer.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 371
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and simple The site is easy and simple to use. Easiest filing for me ever.
Date published: 2021-05-18
Rated 5 out of 5 by from We've been with TurboTax 8 years and we love it! We've been with TurboTax eight years and have always found them to be there if we had a question. We have never had a problem since using TurboTax and wouldn't think of using any other tax preparation software.
Date published: 2021-05-18
Rated 2 out of 5 by from Nickel & Dime Every little step demands you to "upgrade." Turbotax used to be a helpful tool but now it's almost as complicated as doing my taxes myself. Plus I have the joy of paying them $40 more for each step of the process. Thanks Turbotax for helping me diminish my refund.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is Great! Good, had some issues with going back in to fix a few things but over all good deal.
Date published: 2021-05-18
Rated 1 out of 5 by from Glitch almost made me LOSE my freaking mind. For the love of everything holy, please fix glitches!!!! I was on the threshold of e-filing, and my state return had a problem. I didn't use our Rav 4 this year for our business, so apparently 0 miles is not good enough. I entered that I had documentation that I used it for 0 miles, and it would not allow me to file. Trying to correct to "No entry", it just wouldn't let me uncheck the box. I was preparing to file for an extension, mail my returns, and this software just wasn't going to budge. It would have fixed EVERYTHING to just let me uncheck the No box, but no. It wouldn't let me do that. I had to completely redo my Federal return and delete that car from existence to transfer it to my State return, and through a convoluted, two hour additional process, managed to efile. It did not have to be this difficult.
Date published: 2021-05-18
Rated 5 out of 5 by from The Best Very straightforward and easy to understand. The one to trust
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is Awesome!!!! 5 star service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is awesome!! It was very easy as it walked you through everything. If you didn't know there was help.
Date published: 2021-05-18
Rated 1 out of 5 by from very disappointed TT won't let me submit my returns keep looping. After many hours I found out it was because of form "virginia 502A". I had to manually delete the form to make it work. I paid a lot of money for the software and deserve better
Date published: 2021-05-18
Rated 4 out of 5 by from Only problem Smart check at the end suddenly asks for explanations and data entry on forms with no reference as to what they are about, since forms were created from answers to conversational questions and we are left to hunt on the internet for the meaning of the form and sometimes guess as to the answer.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 371