TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from like it still using it after meany years so i must like it
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is great and easy. The program is easy to follow, live chat is available if you get stuck. I have used it for past 5 years to file and am very pleased how clearly you can use it and how quickly we get our return.
Date published: 2022-03-24
Rated 5 out of 5 by from Takes the frustration away I enjoyed my first experience with Turbo Tax Live. It was very reassuring to know that if I had any kind of question or concern that within minutes someone with years of experience would be available to assist.
Date published: 2022-03-24
Rated 5 out of 5 by from Extremely helpful and easy to use It relieved the stress I usually have when working on my taxes.
Date published: 2022-03-24
Rated 2 out of 5 by from Military Discount Never Applied Although filing with Turbo Tax makes life easier, the promised military discount never applied to my order. I backed out and went through the whole process again and ended up just paying for the whole thing so I could get my taxes processed. Pretty dissapointing...
Date published: 2022-03-24
Rated 2 out of 5 by from Got to the finish line.. with much pain Went through two tax preparers before reaching the one that knew exactly what to do. I had to essentially go through the process three times before the last preparer (Mayte) knew exactly what to do; who exceeded all my expectations. Oddly, the first tax preparer I met was almost combative when I asked for clarification (actual written proof) of his assessment of how to go forward; as he was essentially saying that the way I’ve been filing for over a decade has been incorrect, possibly putting me on the hook for a massive back-tax bill. To TurboTax’s credit, they gave me a 20% discount for my troubles but could not (or would not) give me any higher of a discount; which I believed a minimum of 50% was warranted. I do not plan to come back to TurboTax for next years filing due to this experience as this has motivated me to start doing my taxes myself.
Date published: 2022-03-24
Rated 5 out of 5 by from Great Product - Have used it for years and years Turbo Tax is a great tax product. I have been using it for years, with great results.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo tax has always been great Turbo tax always connects you to the right person and gets your taxes done correctly
Date published: 2022-03-24
Rated 4 out of 5 by from tax it was ok bit of pain in the you know what, for lost call and agent did not call me back
Date published: 2022-03-24
Rated 5 out of 5 by from Love it! Love how simple it is to file our taxes every year with Turbo tax!
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3693
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from like it still using it after meany years so i must like it
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is great and easy. The program is easy to follow, live chat is available if you get stuck. I have used it for past 5 years to file and am very pleased how clearly you can use it and how quickly we get our return.
Date published: 2022-03-24
Rated 5 out of 5 by from Takes the frustration away I enjoyed my first experience with Turbo Tax Live. It was very reassuring to know that if I had any kind of question or concern that within minutes someone with years of experience would be available to assist.
Date published: 2022-03-24
Rated 5 out of 5 by from Extremely helpful and easy to use It relieved the stress I usually have when working on my taxes.
Date published: 2022-03-24
Rated 2 out of 5 by from Military Discount Never Applied Although filing with Turbo Tax makes life easier, the promised military discount never applied to my order. I backed out and went through the whole process again and ended up just paying for the whole thing so I could get my taxes processed. Pretty dissapointing...
Date published: 2022-03-24
Rated 2 out of 5 by from Got to the finish line.. with much pain Went through two tax preparers before reaching the one that knew exactly what to do. I had to essentially go through the process three times before the last preparer (Mayte) knew exactly what to do; who exceeded all my expectations. Oddly, the first tax preparer I met was almost combative when I asked for clarification (actual written proof) of his assessment of how to go forward; as he was essentially saying that the way I’ve been filing for over a decade has been incorrect, possibly putting me on the hook for a massive back-tax bill. To TurboTax’s credit, they gave me a 20% discount for my troubles but could not (or would not) give me any higher of a discount; which I believed a minimum of 50% was warranted. I do not plan to come back to TurboTax for next years filing due to this experience as this has motivated me to start doing my taxes myself.
Date published: 2022-03-24
Rated 5 out of 5 by from Great Product - Have used it for years and years Turbo Tax is a great tax product. I have been using it for years, with great results.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo tax has always been great Turbo tax always connects you to the right person and gets your taxes done correctly
Date published: 2022-03-24
Rated 4 out of 5 by from tax it was ok bit of pain in the you know what, for lost call and agent did not call me back
Date published: 2022-03-24
Rated 5 out of 5 by from Love it! Love how simple it is to file our taxes every year with Turbo tax!
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3693