TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy and simple process Had the best experience with my tax prep assistant Sophany. She walked me through the entire process with patience and efficiency.
Date published: 2022-08-20
Rated 5 out of 5 by from First time filing by myself Honestly I’ve used the service before. However this was the first time I’ve filled out the whole thing myself. So easy to use. I’d definitely recommend it.
Date published: 2022-08-19
Rated 5 out of 5 by from EASY AND ACCURATE! I have used Turbo Tax for my personal and business taxes for several years. I am confident in the accuracy of my return and love how easy it is to use. I will be using Turbo Tax for many more years to come!
Date published: 2022-08-19
Rated 5 out of 5 by from Great job Really quick and easy. She got it done within just 2 hours.
Date published: 2022-08-19
Rated 5 out of 5 by from Anthony is an Excellent Tax Preparer! Anthony was very helpful and knew how to answer my questions and patiently guide me through the process. I was very grateful for his help.
Date published: 2022-08-19
Rated 5 out of 5 by from Turbo tax gave me confidence that all was correc Detina has a great personality for working with a senior like me. She is clear, patient and knowledgeable.
Date published: 2022-08-19
Rated 5 out of 5 by from pretty painless interface has improved quite a bit, relatively easy to file.
Date published: 2022-08-19
Rated 4 out of 5 by from TurboTax is great This year filing felt easier. The UI UX is a lot better and makes the process a lot more accessible.
Date published: 2022-08-19
Rated 2 out of 5 by from Omara Experience I purchase tax software to do two corporate entities and my personal taxes, each year. I have to steel myself for a difficult experience each year when it comes to purchasing and downloading my software. This year was especially difficult. I had to call multiple times, spend countless hours to finally get what I needed. Hopefully, you can help me engage with a knowledgeable rep next year. Here are some notes from my odyssey: 1: 23 - She sold me $309.99 worth of software. I asked her to stay on the phone with me to ensure the software downloaded ok. I let her know instead of the software I was expecting I had 2016 Home and business for MAC, 2016 TT Business for Win, and TT Desktop Business CA SCORP 2021 Download. When I told her this she rush me off the phone and said she was transferring me to the desktop support group. 1:30 - Sisett trying to get me permission to get me the software, since it is not even invoiced. She got permission to give me the Needs my payment information but the cost is zero. 100% off. Confirmed 1 and 3 cost is zero. Need TT Business 2022 comes w One State - $159 + no discount (in the past this is good for five federal business returns) Need Individual Home and Business comes w One State $109.99 + No discount Need a State S Corporate – 39.99 – no Discount 2/13/21 – Tyendrea she offered me discounts on TT buss $160 – 20, S Corp $40 -20, Home and Buss $110 – 20. Total = $250 We got the wrong state again. Once I told her about, “Amanda found the CA SCORP skew and sent me that.”, she found the right one. 03012022 The state did not load properly. It tried to get me to purchase another state. Called a specialist and finally got it to download. Note: We needed to use Chrome to download these things. IE did not work – that was last year. This year Edge worked fine. Make sure it downloads successfully Confirmation in the Yahoo email from Intuit Turbotax Customer Service. TT Buss downloaded successfully TT Home and Business download successfully TT 2019 Additional State Unlock did not have a download button and did not have a license. Amanda found the CA SCORP skew and sent me that. **** 030222 Miracle, wait to install the State for CMRD s Corp. When you are done w Federal close out of TT, run the installer, let it open up TT choose CMRD and go to state. Yeaaa! *****
Date published: 2022-08-19
Rated 5 out of 5 by from Excellent, Helpful Maribel was great, she helped me feel at ease with filing my taxes.
Date published: 2022-08-19
All TurboTax® Offerings Reviews - Page 370
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and simple process Had the best experience with my tax prep assistant Sophany. She walked me through the entire process with patience and efficiency.
Date published: 2022-08-20
Rated 5 out of 5 by from First time filing by myself Honestly I’ve used the service before. However this was the first time I’ve filled out the whole thing myself. So easy to use. I’d definitely recommend it.
Date published: 2022-08-19
Rated 5 out of 5 by from EASY AND ACCURATE! I have used Turbo Tax for my personal and business taxes for several years. I am confident in the accuracy of my return and love how easy it is to use. I will be using Turbo Tax for many more years to come!
Date published: 2022-08-19
Rated 5 out of 5 by from Great job Really quick and easy. She got it done within just 2 hours.
Date published: 2022-08-19
Rated 5 out of 5 by from Anthony is an Excellent Tax Preparer! Anthony was very helpful and knew how to answer my questions and patiently guide me through the process. I was very grateful for his help.
Date published: 2022-08-19
Rated 5 out of 5 by from Turbo tax gave me confidence that all was correc Detina has a great personality for working with a senior like me. She is clear, patient and knowledgeable.
Date published: 2022-08-19
Rated 5 out of 5 by from pretty painless interface has improved quite a bit, relatively easy to file.
Date published: 2022-08-19
Rated 4 out of 5 by from TurboTax is great This year filing felt easier. The UI UX is a lot better and makes the process a lot more accessible.
Date published: 2022-08-19
Rated 2 out of 5 by from Omara Experience I purchase tax software to do two corporate entities and my personal taxes, each year. I have to steel myself for a difficult experience each year when it comes to purchasing and downloading my software. This year was especially difficult. I had to call multiple times, spend countless hours to finally get what I needed. Hopefully, you can help me engage with a knowledgeable rep next year. Here are some notes from my odyssey: 1: 23 - She sold me $309.99 worth of software. I asked her to stay on the phone with me to ensure the software downloaded ok. I let her know instead of the software I was expecting I had 2016 Home and business for MAC, 2016 TT Business for Win, and TT Desktop Business CA SCORP 2021 Download. When I told her this she rush me off the phone and said she was transferring me to the desktop support group. 1:30 - Sisett trying to get me permission to get me the software, since it is not even invoiced. She got permission to give me the Needs my payment information but the cost is zero. 100% off. Confirmed 1 and 3 cost is zero. Need TT Business 2022 comes w One State - $159 + no discount (in the past this is good for five federal business returns) Need Individual Home and Business comes w One State $109.99 + No discount Need a State S Corporate – 39.99 – no Discount 2/13/21 – Tyendrea she offered me discounts on TT buss $160 – 20, S Corp $40 -20, Home and Buss $110 – 20. Total = $250 We got the wrong state again. Once I told her about, “Amanda found the CA SCORP skew and sent me that.”, she found the right one. 03012022 The state did not load properly. It tried to get me to purchase another state. Called a specialist and finally got it to download. Note: We needed to use Chrome to download these things. IE did not work – that was last year. This year Edge worked fine. Make sure it downloads successfully Confirmation in the Yahoo email from Intuit Turbotax Customer Service. TT Buss downloaded successfully TT Home and Business download successfully TT 2019 Additional State Unlock did not have a download button and did not have a license. Amanda found the CA SCORP skew and sent me that. **** 030222 Miracle, wait to install the State for CMRD s Corp. When you are done w Federal close out of TT, run the installer, let it open up TT choose CMRD and go to state. Yeaaa! *****
Date published: 2022-08-19
Rated 5 out of 5 by from Excellent, Helpful Maribel was great, she helped me feel at ease with filing my taxes.
Date published: 2022-08-19
All TurboTax® Offerings Reviews - Page 370