TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from It's somewhat convenient I had purchased the downloadable pc version on Amazon and almost forgot about it. So as I was ready to finish my web filing, I went to download my pc version and it was not a good experience. I tried to link/merge my information and it didn't work well. I was able to upload my 2019 paperwork but I still had to enter a lot more information that I didn't need when using the web version. After so much frustration and TIME spent trying to resolve, I went back into the web version and ended up paying for the services. It is unfortunate that I spent money on a pc download to try to save money and I ended up spending even more money -ironic! It was weird that if I had ordered a CD version in advance, I would have been able to use the activation key but the download version's key did not work.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo tax is pretty good Turbotax is good but i pressed on the wrong thing and it took me to credit karma which was a headache
Date published: 2021-02-26
Rated 4 out of 5 by from simple Easy, step by step. Have used turbo tax for many years. Easy way to transfer info.
Date published: 2021-02-26
Rated 5 out of 5 by from Customer Service was excellent I had a couple questions regarding the federal filing as I have just purchased a home. I used the chat window and the person that assisted me was fantastic. I am very happy using turbo tax and will continue to do so and recommend it.
Date published: 2021-02-26
Rated 2 out of 5 by from Charged me twice also when I put myself as account Turbo tax charged me twice so I had to ay twice because live assistant only knew how to give me an address. No one knows how to give refund then you charged me $13- instead of the $110 I first paid for on 2/25
Date published: 2021-02-26
Rated 5 out of 5 by from its great Very easy and very accurate program will recommend
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax proved to be a great tax tool! I was another easy experience. I didn't have any issues filing.
Date published: 2021-02-26
Rated 5 out of 5 by from Outstanding service Pretty confident in doing my taxes via TurboTax, but is was nice to have that add comfort in a Live Agent assisting with any questions I had.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax was easy and walked me through it Great experience , turbo tax is easy to use they help and answer questions right away
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to work with I have been using Turbo Tax for 8 years. Makes filing taxes easy
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3689
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from It's somewhat convenient I had purchased the downloadable pc version on Amazon and almost forgot about it. So as I was ready to finish my web filing, I went to download my pc version and it was not a good experience. I tried to link/merge my information and it didn't work well. I was able to upload my 2019 paperwork but I still had to enter a lot more information that I didn't need when using the web version. After so much frustration and TIME spent trying to resolve, I went back into the web version and ended up paying for the services. It is unfortunate that I spent money on a pc download to try to save money and I ended up spending even more money -ironic! It was weird that if I had ordered a CD version in advance, I would have been able to use the activation key but the download version's key did not work.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo tax is pretty good Turbotax is good but i pressed on the wrong thing and it took me to credit karma which was a headache
Date published: 2021-02-26
Rated 4 out of 5 by from simple Easy, step by step. Have used turbo tax for many years. Easy way to transfer info.
Date published: 2021-02-26
Rated 5 out of 5 by from Customer Service was excellent I had a couple questions regarding the federal filing as I have just purchased a home. I used the chat window and the person that assisted me was fantastic. I am very happy using turbo tax and will continue to do so and recommend it.
Date published: 2021-02-26
Rated 2 out of 5 by from Charged me twice also when I put myself as account Turbo tax charged me twice so I had to ay twice because live assistant only knew how to give me an address. No one knows how to give refund then you charged me $13- instead of the $110 I first paid for on 2/25
Date published: 2021-02-26
Rated 5 out of 5 by from its great Very easy and very accurate program will recommend
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax proved to be a great tax tool! I was another easy experience. I didn't have any issues filing.
Date published: 2021-02-26
Rated 5 out of 5 by from Outstanding service Pretty confident in doing my taxes via TurboTax, but is was nice to have that add comfort in a Live Agent assisting with any questions I had.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax was easy and walked me through it Great experience , turbo tax is easy to use they help and answer questions right away
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to work with I have been using Turbo Tax for 8 years. Makes filing taxes easy
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3689