TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Deceptive The only reason I continue to use TurboTax is that it has my previous info saved. The hidden fees are ridiculous though.
Date published: 2021-04-11
Rated 5 out of 5 by from Quick and easy Quick, easy and inexpensive. Took less than an hour.
Date published: 2021-04-11
Rated 5 out of 5 by from I LOVE TurboTax TurboTax makes the process of taxes go so much faster and so much easier!
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax helped me with my taxes I was having an issue filling out my state tax returns. i had live help with Kristie. She did a wonderful job helping navigate the program.
Date published: 2021-04-11
Rated 1 out of 5 by from Poor experience in many ways Encountered a number of bugs with the site when filling out my tax return (just encountered two more while filling out this review xD). It was very unclear how to work around them at times and since they don't allow for an easy way to talk to a human in a reasonable amount of time without paying that was painful to figure out. There were multiple prompts that there is no reason for me to have been prompted with given what I had already filled out. There's always the lack of transparency on what you will be actually paying for turbotax but that presumably applies to competitors as well.
Date published: 2021-04-11
Rated 5 out of 5 by from nice and smooth I always drag out this process of filing taxes but TurboTax makes it nice and easy.
Date published: 2021-04-11
Rated 5 out of 5 by from turbo tax is awesome I had a live expert and he help me greatly with my taxes.
Date published: 2021-04-11
Rated 5 out of 5 by from Totally complete I have been a TurboTax user for (I think) 15-16 years -- it is easy to use, and my taxes have gotten more complicated over the years, but the program easily accommodates complexity. The "lookup" resources are great
Date published: 2021-04-11
Rated 5 out of 5 by from Simple to Use I have used Turbo Tax Online for a few years now and couldn't be happier! It's ease of navigation is my favorite part.
Date published: 2021-04-11
Rated 1 out of 5 by from Won't allow me to amend 2020 return Federal return was accepted and I received my refund. I received an additional w-2 and entered it into turbotax but there is not option to amend. And I paid for this feature. No I'm screwed.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3688
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Deceptive The only reason I continue to use TurboTax is that it has my previous info saved. The hidden fees are ridiculous though.
Date published: 2021-04-11
Rated 5 out of 5 by from Quick and easy Quick, easy and inexpensive. Took less than an hour.
Date published: 2021-04-11
Rated 5 out of 5 by from I LOVE TurboTax TurboTax makes the process of taxes go so much faster and so much easier!
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax helped me with my taxes I was having an issue filling out my state tax returns. i had live help with Kristie. She did a wonderful job helping navigate the program.
Date published: 2021-04-11
Rated 1 out of 5 by from Poor experience in many ways Encountered a number of bugs with the site when filling out my tax return (just encountered two more while filling out this review xD). It was very unclear how to work around them at times and since they don't allow for an easy way to talk to a human in a reasonable amount of time without paying that was painful to figure out. There were multiple prompts that there is no reason for me to have been prompted with given what I had already filled out. There's always the lack of transparency on what you will be actually paying for turbotax but that presumably applies to competitors as well.
Date published: 2021-04-11
Rated 5 out of 5 by from nice and smooth I always drag out this process of filing taxes but TurboTax makes it nice and easy.
Date published: 2021-04-11
Rated 5 out of 5 by from turbo tax is awesome I had a live expert and he help me greatly with my taxes.
Date published: 2021-04-11
Rated 5 out of 5 by from Totally complete I have been a TurboTax user for (I think) 15-16 years -- it is easy to use, and my taxes have gotten more complicated over the years, but the program easily accommodates complexity. The "lookup" resources are great
Date published: 2021-04-11
Rated 5 out of 5 by from Simple to Use I have used Turbo Tax Online for a few years now and couldn't be happier! It's ease of navigation is my favorite part.
Date published: 2021-04-11
Rated 1 out of 5 by from Won't allow me to amend 2020 return Federal return was accepted and I received my refund. I received an additional w-2 and entered it into turbotax but there is not option to amend. And I paid for this feature. No I'm screwed.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3688