TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 4 out of 5 by from Reminder needed about names with two parts I did my Mom's return for the first time this year, since she is 85 years old and has moved in with me. She had used a tax preparer in the past. I typed in her last name as always, without a space in between the two parts of the Italian surname. I efiled the forms and they were rejected for not being recognized by the IRS. I re-checked the AGI from the previous year. It was correct; then I wondered how her name had be submitted last year on the tax form. Apparently, for twenty-some years, my parent's tax forms had had their last name misspelled with a space between the two capitalized parts and my Dad had never corrected it! I hope it works now!
Date published: 2021-04-09
Rated 2 out of 5 by from Beware, they will charge you more At first said they were going to charge $50, at the end with fees (which they never disclosed) i ended up paying $160
Date published: 2021-04-09
Rated 4 out of 5 by from turbo tax estuvo bien estuvo muy facil de hacer los taxes y todo lo pude hacer yo mismo
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is Amazing I had issues with my 2020 filing for 2019. The live turbotax experts were so helpful with helping me understand the issues I had and how to fix them. thank you so much!
Date published: 2021-04-09
Rated 5 out of 5 by from So easy to use and super efficient TurboTax is so easy to use and super efficient to use. Walks you through everything and double checks your work. I love it!
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is AWESOME! To be someone who have no clue about Taxes, TurboTax make everything much more easier and faster.
Date published: 2021-04-09
Rated 5 out of 5 by from cool excellent as always....used many times over the years...even my ex things a great program and she is a CPA
Date published: 2021-04-09
Rated 4 out of 5 by from Turbotax is a very user friendly app. Instructions for completing tax returns are easy to follow. I like the safeguards for maintaining the security and privacy of my information.
Date published: 2021-04-09
Rated 2 out of 5 by from TurboTax has a bug, support team can't understand TurboTax has a bug when calculating NY State income tax using information from the Federal return. It is calculating NY State tax incorrectly using information from Federal Schedule A even though Federal Schedule A is not being used for my Federal taxes. In effect I get penalized incorrectly by NY State for something which was not deducted on my Federal return. I spent several hours on the phone describing the error and telling them where their bug was, but they could not understand the problem so they didn't do anything. I can get around the bug by going into the Forms view and deleting out all the Schedule A information, then the NY State tax calculation is correct, but I should not have to do that.
Date published: 2021-04-09
Rated 4 out of 5 by from Best Tax Software The easiest system to use for tax preparation. Have been using TurboTax for many years and have found it to be the best.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3678
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Reminder needed about names with two parts I did my Mom's return for the first time this year, since she is 85 years old and has moved in with me. She had used a tax preparer in the past. I typed in her last name as always, without a space in between the two parts of the Italian surname. I efiled the forms and they were rejected for not being recognized by the IRS. I re-checked the AGI from the previous year. It was correct; then I wondered how her name had be submitted last year on the tax form. Apparently, for twenty-some years, my parent's tax forms had had their last name misspelled with a space between the two capitalized parts and my Dad had never corrected it! I hope it works now!
Date published: 2021-04-09
Rated 2 out of 5 by from Beware, they will charge you more At first said they were going to charge $50, at the end with fees (which they never disclosed) i ended up paying $160
Date published: 2021-04-09
Rated 4 out of 5 by from turbo tax estuvo bien estuvo muy facil de hacer los taxes y todo lo pude hacer yo mismo
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is Amazing I had issues with my 2020 filing for 2019. The live turbotax experts were so helpful with helping me understand the issues I had and how to fix them. thank you so much!
Date published: 2021-04-09
Rated 5 out of 5 by from So easy to use and super efficient TurboTax is so easy to use and super efficient to use. Walks you through everything and double checks your work. I love it!
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is AWESOME! To be someone who have no clue about Taxes, TurboTax make everything much more easier and faster.
Date published: 2021-04-09
Rated 5 out of 5 by from cool excellent as always....used many times over the years...even my ex things a great program and she is a CPA
Date published: 2021-04-09
Rated 4 out of 5 by from Turbotax is a very user friendly app. Instructions for completing tax returns are easy to follow. I like the safeguards for maintaining the security and privacy of my information.
Date published: 2021-04-09
Rated 2 out of 5 by from TurboTax has a bug, support team can't understand TurboTax has a bug when calculating NY State income tax using information from the Federal return. It is calculating NY State tax incorrectly using information from Federal Schedule A even though Federal Schedule A is not being used for my Federal taxes. In effect I get penalized incorrectly by NY State for something which was not deducted on my Federal return. I spent several hours on the phone describing the error and telling them where their bug was, but they could not understand the problem so they didn't do anything. I can get around the bug by going into the Forms view and deleting out all the Schedule A information, then the NY State tax calculation is correct, but I should not have to do that.
Date published: 2021-04-09
Rated 4 out of 5 by from Best Tax Software The easiest system to use for tax preparation. Have been using TurboTax for many years and have found it to be the best.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3678