TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from turbotax basic 2021 download Overall, effective at getting tax forms and filing completed in a timely manner. Two issues: Unable to see cursor (moveable arrow) when moving it across Turbotax screen. Initially, was unable to enter Social Security Net Benefits (Box 5) where indicated (blue "teardrop" appeared below entry line) ; switched to Forms and entered manually...my desktop computer runs on Windows 10, I think.
Date published: 2022-03-30
Rated 5 out of 5 by from Year on year ease I'e been using this product since the 90's and find it easy to use and exactly what I expect.
Date published: 2022-03-30
Rated 5 out of 5 by from GREAT EXPERIENCE EASY TO FOLLOW AND THOROUGH PROCESS FROM START TO FINISH
Date published: 2022-03-30
Rated 5 out of 5 by from GREAT SERVICE YOUR REP CALLED ME AND WAS POLITE AND VERY HELPFUL
Date published: 2022-03-30
Rated 5 out of 5 by from Great Live service Both Jill and Priya were great and helpful. Made the process smooth and quick
Date published: 2022-03-30
Rated 4 out of 5 by from Price is outrageous but I trust the program. Paying for Premier just because I have a (very) few investments is taking advantage of your best customers. I've been using TurboTax for at least 20 years. Last year I tried HRBlock but when I was finished, I just didn't feel confident in the results so I did another return using TurboTax and using same information, TurboTax got me cheaper tax due. I used to send in my state forms by mail because it wasn't work paying the high additional price. There didn't seem to be any way for that workaround this year. $49 for state return? That's just plain unreasonable.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is great; Elise is absolutely wonderful! Elise was an excellent accountant and wonderful person to work with. She made the entire process of filing my taxes seamless and personable. I would recommend her services in a heart beat!
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is wonderful I can't afford expensive people who charge $200-$300 for taxes. I've been with Turbo Tax for years. They show me all my options. Thank you, TurboTax
Date published: 2022-03-30
Rated 5 out of 5 by from Consistent, Easy and Fast I've used TurboTax for several years. As retired seniors, my wife and I have a fairly basic financial situation and filing electronically with TurboTax is mostly stress-free. It's a huge relief to have the taxes done in two or three hours at a very reasonable cost with confidence that the filing is correct
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax Rocks Easy to use and lots of help. I have used it for more than 15 years.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3675
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbotax basic 2021 download Overall, effective at getting tax forms and filing completed in a timely manner. Two issues: Unable to see cursor (moveable arrow) when moving it across Turbotax screen. Initially, was unable to enter Social Security Net Benefits (Box 5) where indicated (blue "teardrop" appeared below entry line) ; switched to Forms and entered manually...my desktop computer runs on Windows 10, I think.
Date published: 2022-03-30
Rated 5 out of 5 by from Year on year ease I'e been using this product since the 90's and find it easy to use and exactly what I expect.
Date published: 2022-03-30
Rated 5 out of 5 by from GREAT EXPERIENCE EASY TO FOLLOW AND THOROUGH PROCESS FROM START TO FINISH
Date published: 2022-03-30
Rated 5 out of 5 by from GREAT SERVICE YOUR REP CALLED ME AND WAS POLITE AND VERY HELPFUL
Date published: 2022-03-30
Rated 5 out of 5 by from Great Live service Both Jill and Priya were great and helpful. Made the process smooth and quick
Date published: 2022-03-30
Rated 4 out of 5 by from Price is outrageous but I trust the program. Paying for Premier just because I have a (very) few investments is taking advantage of your best customers. I've been using TurboTax for at least 20 years. Last year I tried HRBlock but when I was finished, I just didn't feel confident in the results so I did another return using TurboTax and using same information, TurboTax got me cheaper tax due. I used to send in my state forms by mail because it wasn't work paying the high additional price. There didn't seem to be any way for that workaround this year. $49 for state return? That's just plain unreasonable.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is great; Elise is absolutely wonderful! Elise was an excellent accountant and wonderful person to work with. She made the entire process of filing my taxes seamless and personable. I would recommend her services in a heart beat!
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is wonderful I can't afford expensive people who charge $200-$300 for taxes. I've been with Turbo Tax for years. They show me all my options. Thank you, TurboTax
Date published: 2022-03-30
Rated 5 out of 5 by from Consistent, Easy and Fast I've used TurboTax for several years. As retired seniors, my wife and I have a fairly basic financial situation and filing electronically with TurboTax is mostly stress-free. It's a huge relief to have the taxes done in two or three hours at a very reasonable cost with confidence that the filing is correct
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax Rocks Easy to use and lots of help. I have used it for more than 15 years.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3675