TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Its easy to use Very helpful very easy very cheap but no hassle no line n no human contact
Date published: 2021-05-18
Rated 5 out of 5 by from great fast great would try fast as possible,last minute hope all is well
Date published: 2021-05-18
Rated 3 out of 5 by from Quality is diminishing Check your entry screen froze for a long time, making me miss the May 17 deadline. Hopefully, IRS doesn't penalize me. Overall experience was also very mediocre this year (I'd little complicated returns) compared to previous years.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is Good Too expensive. Price can be reduced. Other packages are getting to compete.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome helpful Great feel much relief didn't took much time to file my return and was very helpful through filing
Date published: 2021-05-18
Rated 5 out of 5 by from fab ! i always use it ! i own a small business outside of my corporate job and always use turbo tax live to make sure I'm doing things right. It gives me great peace of mind! The experts have always been so fun and good to chat with - plus they know their stuff. highly recommend using live and doing the taxes yourself. I swear by it!
Date published: 2021-05-18
Rated 2 out of 5 by from Better than TaxCut, but i just lost my love for it Good coverage of all the topics. However TurboTax has an EXTREMELY long and cumbersome finishing process once you have entered all your tax data. It took me 40 minutes just to complete all the finishing work (auditing, continued questions, address info, phone info, banking info, credit card info, setting up an intuit account, making payment, codes sent by email, codes sent by phone, and MORE!). This 40 minutes caused me to miss the filing deadline, as TurboTax will not e-file your return until you have gone through all this clean up. Quite maddening when you trying to beat a deadline.
Date published: 2021-05-18
Rated 4 out of 5 by from QB On-line to TurboTax - Must Have The experience was great. I would have given it a 5 if the QB migration did not have to come from the desktop. I'm loving the on-line QB version and wished it integrated better sine it part of the Intuit family.
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax vs. 529 Distributions & Form 1099Q Judging from the online comments, we are not alone - after two years of struggling through this, it is clear that TT's logic is designed to steer the user into unwittingly declare additional taxable income from 529 distributions. If your 529 distributions were used for qualified expenses, it is much easier to not acknowledge the 1099Q in the first place than to fight your way out of it after the fact.
Date published: 2021-05-18
Rated 4 out of 5 by from It was very helpful and made it go much faster I hardly had to do anything but follow the prompts
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 3672
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Its easy to use Very helpful very easy very cheap but no hassle no line n no human contact
Date published: 2021-05-18
Rated 5 out of 5 by from great fast great would try fast as possible,last minute hope all is well
Date published: 2021-05-18
Rated 3 out of 5 by from Quality is diminishing Check your entry screen froze for a long time, making me miss the May 17 deadline. Hopefully, IRS doesn't penalize me. Overall experience was also very mediocre this year (I'd little complicated returns) compared to previous years.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is Good Too expensive. Price can be reduced. Other packages are getting to compete.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome helpful Great feel much relief didn't took much time to file my return and was very helpful through filing
Date published: 2021-05-18
Rated 5 out of 5 by from fab ! i always use it ! i own a small business outside of my corporate job and always use turbo tax live to make sure I'm doing things right. It gives me great peace of mind! The experts have always been so fun and good to chat with - plus they know their stuff. highly recommend using live and doing the taxes yourself. I swear by it!
Date published: 2021-05-18
Rated 2 out of 5 by from Better than TaxCut, but i just lost my love for it Good coverage of all the topics. However TurboTax has an EXTREMELY long and cumbersome finishing process once you have entered all your tax data. It took me 40 minutes just to complete all the finishing work (auditing, continued questions, address info, phone info, banking info, credit card info, setting up an intuit account, making payment, codes sent by email, codes sent by phone, and MORE!). This 40 minutes caused me to miss the filing deadline, as TurboTax will not e-file your return until you have gone through all this clean up. Quite maddening when you trying to beat a deadline.
Date published: 2021-05-18
Rated 4 out of 5 by from QB On-line to TurboTax - Must Have The experience was great. I would have given it a 5 if the QB migration did not have to come from the desktop. I'm loving the on-line QB version and wished it integrated better sine it part of the Intuit family.
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax vs. 529 Distributions & Form 1099Q Judging from the online comments, we are not alone - after two years of struggling through this, it is clear that TT's logic is designed to steer the user into unwittingly declare additional taxable income from 529 distributions. If your 529 distributions were used for qualified expenses, it is much easier to not acknowledge the 1099Q in the first place than to fight your way out of it after the fact.
Date published: 2021-05-18
Rated 4 out of 5 by from It was very helpful and made it go much faster I hardly had to do anything but follow the prompts
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 3672