TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 2 out of 5 by
MCarlson123 from
TurboTax got the job done... but forgot my discoun
So the person helping me was awesome - no complaints whatsoever there. She was knowledgeable, and while it took a few days to get my taxes figured out, the process was so much less stressful because it was 90% in her hands and I just had 10% of me answering her questions via messages. Very streamlined! However, I had signed up for the Live Full Service after clicking on a promotional email for 50% off... a 50% off that TurboTax decided to conveniently forget when I got done and had to pay. I'm sure that it was because the day I finished my returns was AFTER the promo's limit, but I started my taxes BEFORE that, when it was still in effect, and I didn't exactly have control over how long the process would take. The person who did my taxes did her best to help, but the system feels like it was working against us - I'm still waiting to see if I get the full 50% off. I did get 20% off, but that's obviously less than the promo promised (and the 50% off was the #1 reason why I tried to Full Service option this year). It's made me pretty distrustful.
Date published: 2022-03-23
Rated 5 out of 5 by
Janie1005 from
TurboTax is so helpful
it was an easy and not stressful process. I love it
Date published: 2022-03-23
Rated 5 out of 5 by
eddievaz87 from
Fast, easy, and thorough
Just drag and drop files and log in to any of your investment institutions and its fast and easy
Date published: 2022-03-23
Rated 5 out of 5 by
Reagan Golucky from
Soooo easy
Lesa was the best turbo tax live expert, she made everything so easy and so clear to understand. She’s the reason why I got such a great return and did everything so thoroughly.
Date published: 2022-03-23
Rated 1 out of 5 by
Nucklefutz from
Frustrating
It took 6 hours and was rejected, I can not find a way to print
Date published: 2022-03-23
Rated 1 out of 5 by
null from
LIED! I WANT ANSWERS
i WAS WALKED THROUGH IT--IT SAID OUR FEDERAL RETURN WAS 2248 AND WE BANKED ON RELIED THAT MONEY WOULD BE HERE IN 3 WEEKS OR SO...NO WE GOT A LETTER THAT SAID WE ONLY GET 148--- I WANT OT UNDERSTAND WHY!
Date published: 2022-03-22
Rated 5 out of 5 by
Robinbirds from
Always TT!!!
I love TT so much! I had a great, easy experience despite my hardships in life.
Date published: 2022-03-22
Rated 5 out of 5 by
ILoveBoba from
Easy Taxes
I've been using Turbo Tax for the past 10 years and I've never had any issues. My husband and I have simple taxes: we both works W2's, we own a house, etc. nothing crazy. We don't have stocks or any types of assets, so this online version works great for us.
Date published: 2022-03-22
Rated 5 out of 5 by
Charles 24 from
Awesome
Good for the first time being used for filing no complaint
Date published: 2022-03-22
Rated 5 out of 5 by
taxguy720 from
great
. Simple and very fast to use great and easy to use!!!
All TurboTax® Offerings Reviews - Page 3669
Date published: 2022-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
MCarlson123 from
TurboTax got the job done... but forgot my discoun
So the person helping me was awesome - no complaints whatsoever there. She was knowledgeable, and while it took a few days to get my taxes figured out, the process was so much less stressful because it was 90% in her hands and I just had 10% of me answering her questions via messages. Very streamlined! However, I had signed up for the Live Full Service after clicking on a promotional email for 50% off... a 50% off that TurboTax decided to conveniently forget when I got done and had to pay. I'm sure that it was because the day I finished my returns was AFTER the promo's limit, but I started my taxes BEFORE that, when it was still in effect, and I didn't exactly have control over how long the process would take. The person who did my taxes did her best to help, but the system feels like it was working against us - I'm still waiting to see if I get the full 50% off. I did get 20% off, but that's obviously less than the promo promised (and the 50% off was the #1 reason why I tried to Full Service option this year). It's made me pretty distrustful.
Date published: 2022-03-23
Rated 5 out of 5 by
Janie1005 from
TurboTax is so helpful
it was an easy and not stressful process. I love it
Date published: 2022-03-23
Rated 5 out of 5 by
eddievaz87 from
Fast, easy, and thorough
Just drag and drop files and log in to any of your investment institutions and its fast and easy
Date published: 2022-03-23
Rated 5 out of 5 by
Reagan Golucky from
Soooo easy
Lesa was the best turbo tax live expert, she made everything so easy and so clear to understand. She’s the reason why I got such a great return and did everything so thoroughly.
Date published: 2022-03-23
Rated 1 out of 5 by
Nucklefutz from
Frustrating
It took 6 hours and was rejected, I can not find a way to print
Date published: 2022-03-23
Rated 1 out of 5 by
null from
LIED! I WANT ANSWERS
i WAS WALKED THROUGH IT--IT SAID OUR FEDERAL RETURN WAS 2248 AND WE BANKED ON RELIED THAT MONEY WOULD BE HERE IN 3 WEEKS OR SO...NO WE GOT A LETTER THAT SAID WE ONLY GET 148--- I WANT OT UNDERSTAND WHY!
Date published: 2022-03-22
Rated 5 out of 5 by
Robinbirds from
Always TT!!!
I love TT so much! I had a great, easy experience despite my hardships in life.
Date published: 2022-03-22
Rated 5 out of 5 by
ILoveBoba from
Easy Taxes
I've been using Turbo Tax for the past 10 years and I've never had any issues. My husband and I have simple taxes: we both works W2's, we own a house, etc. nothing crazy. We don't have stocks or any types of assets, so this online version works great for us.
Date published: 2022-03-22
Rated 5 out of 5 by
Charles 24 from
Awesome
Good for the first time being used for filing no complaint
Date published: 2022-03-22
Rated 5 out of 5 by
taxguy720 from
great
. Simple and very fast to use great and easy to use!!!
All TurboTax® Offerings Reviews - Page 3669
Date published: 2022-03-22