TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Simple and quick First time filing on my own. Easy to follow software. Quick prompts with clear info to follow. I wish online divorce filing was this easy.
Date published: 2021-04-11
Rated 5 out of 5 by from Great easy to use great review from expert keep the great work
Date published: 2021-04-11
Rated 5 out of 5 by from Another Year Done! As long as TurboTax mentions that my return has passed the review, I am happy. I have been adding the Audit Defense for several years now for peace of mind. Better safe than sorry. I love TurboTax. Highly Recommended.
Date published: 2021-04-11
Rated 3 out of 5 by from wish I could see the forms as I am filling them ou it is really hard to fill out the returns without actually seeing the forms while they are being filled out
Date published: 2021-04-11
Rated 5 out of 5 by from SO EASY TO USE RESPONSE TO MY QUESTION WAS VERY QUICK AND HELPFUL!
Date published: 2021-04-11
Rated 5 out of 5 by from 2020 turbo tax review The software worked without any glitches. What more can you ask?
Date published: 2021-04-11
Rated 4 out of 5 by from Great for someone like me! Amanda came in at a time when I was pulling my hair out, and figured it out for me. Thanks so much.
Date published: 2021-04-11
Rated 4 out of 5 by from Overall Good, though exorbitant fees e-file etc. TurboTax overall is very good, and saves me time and headache from any calculation errors I might make. I use it every year. That being said, I continue to feel like charging a lot in my book for each additional state return, and also trying to charge what I think is 5 times (at least) too much for e-filing that costs them basically nothing, is simply exorbitant and I really (really) dislike it. Also, while it gets a little better every year on the state returns, they could still be clearer. The fact that it often makes me repeat clicks if I save and come back later is a bit annoying. Bottom-line, though, I will likely continue to pay 'a lot' every year for this program, as at least it's less than hiring a tax preparer to do it.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax for Business better for federal than CA For CA the software wouldn't let me efile my CA state corporate income tax return. It kept asking me to review my six digit business code which is the same as for federal. The forms had pre-populated with the same code I used for state returns in the previous tax year's filing which went through without a hitch. I was able to file in CA by printing the return and "snail mailing". It also did not handle PPP loan forgiveness well except for the $1000 small EIDL "advance" that is treated as a grant for federal but not CA purposes. I realize CA legislation to allow PPP once forgiven not to be taxed as income, and the expenses paid by it to still be deductions, is pending. But I had to discover that by googling it was not info that popped up in the CA state turbo tax software.
Date published: 2021-04-11
Rated 4 out of 5 by from Works pretty well I like how it brought info from previous year! Another subject: I did not contribute to HSA in 2020 but did in 2019. Turbo Tax assumed I lost my HDHP coverage. It asked is I lost it due to disability or another reason. I did not lose it. My employment changed and new company doesn't have HSA
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3660
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Simple and quick First time filing on my own. Easy to follow software. Quick prompts with clear info to follow. I wish online divorce filing was this easy.
Date published: 2021-04-11
Rated 5 out of 5 by from Great easy to use great review from expert keep the great work
Date published: 2021-04-11
Rated 5 out of 5 by from Another Year Done! As long as TurboTax mentions that my return has passed the review, I am happy. I have been adding the Audit Defense for several years now for peace of mind. Better safe than sorry. I love TurboTax. Highly Recommended.
Date published: 2021-04-11
Rated 3 out of 5 by from wish I could see the forms as I am filling them ou it is really hard to fill out the returns without actually seeing the forms while they are being filled out
Date published: 2021-04-11
Rated 5 out of 5 by from SO EASY TO USE RESPONSE TO MY QUESTION WAS VERY QUICK AND HELPFUL!
Date published: 2021-04-11
Rated 5 out of 5 by from 2020 turbo tax review The software worked without any glitches. What more can you ask?
Date published: 2021-04-11
Rated 4 out of 5 by from Great for someone like me! Amanda came in at a time when I was pulling my hair out, and figured it out for me. Thanks so much.
Date published: 2021-04-11
Rated 4 out of 5 by from Overall Good, though exorbitant fees e-file etc. TurboTax overall is very good, and saves me time and headache from any calculation errors I might make. I use it every year. That being said, I continue to feel like charging a lot in my book for each additional state return, and also trying to charge what I think is 5 times (at least) too much for e-filing that costs them basically nothing, is simply exorbitant and I really (really) dislike it. Also, while it gets a little better every year on the state returns, they could still be clearer. The fact that it often makes me repeat clicks if I save and come back later is a bit annoying. Bottom-line, though, I will likely continue to pay 'a lot' every year for this program, as at least it's less than hiring a tax preparer to do it.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax for Business better for federal than CA For CA the software wouldn't let me efile my CA state corporate income tax return. It kept asking me to review my six digit business code which is the same as for federal. The forms had pre-populated with the same code I used for state returns in the previous tax year's filing which went through without a hitch. I was able to file in CA by printing the return and "snail mailing". It also did not handle PPP loan forgiveness well except for the $1000 small EIDL "advance" that is treated as a grant for federal but not CA purposes. I realize CA legislation to allow PPP once forgiven not to be taxed as income, and the expenses paid by it to still be deductions, is pending. But I had to discover that by googling it was not info that popped up in the CA state turbo tax software.
Date published: 2021-04-11
Rated 4 out of 5 by from Works pretty well I like how it brought info from previous year! Another subject: I did not contribute to HSA in 2020 but did in 2019. Turbo Tax assumed I lost my HDHP coverage. It asked is I lost it due to disability or another reason. I did not lose it. My employment changed and new company doesn't have HSA
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3660