TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from They Charged me for a State Return! I was charged for all state returns even though I was told the 1st would be free.
Date published: 2022-03-24
Rated 1 out of 5 by from TT lost a 10+ year customer. It is March 24 and I usually file with Turbo Tax in EARLY February. I was not able to file until TODAY due to a delay with Intuit releasing a certain form (8915) which has been available since FEBRUARY! Also, when entering W2G forms (I had 50 of them), each form took FIVE+ MINUTES EACH to input due to the Turbo Tax software locking up the computer when tabbing to the next field. And finally, I called customer support to ask about the W2G delay and they were not able to help! in fact, the person I talked to eventually HUNG UP on me!!! I won't ever use TT again. They lost a 10+ year customer, just like that.
Date published: 2022-03-24
Rated 5 out of 5 by from Fast and easy Simple, fast and easy. I always recommend Turbo Tax
Date published: 2022-03-24
Rated 3 out of 5 by from Turbo Tax Home & Business Failed To Work Properly This version of Turbo Tax was NOT able to work with MAC's OIS update. And your website and techs did not know about it or how to give a work around. First time in 20+ years I had a problems.
Date published: 2022-03-24
Rated 2 out of 5 by from Turbo Tax Glitches Nightmare, for some reason it decided we had foreign income from living and working abroad, and despite trying for four hours and consulting all online tips, it could not resolve. We actually had to start a new return all over.
Date published: 2022-03-24
Rated 5 out of 5 by from Made Super Easy All of the experts made this platform and process super easy and easy to understand. I'll definitely be using TurboTax again in the future. I hope they continue to hire people who are equally as friendly and helpful.
Date published: 2022-03-24
Rated 5 out of 5 by from turbotax makes filing easy Turbo tax gives you confidence that the taxes are done correctly
Date published: 2022-03-24
Rated 5 out of 5 by from It's REALLY free The tool was really easy to use and there was no payment at all for using the basic package. If there is anything you don't understand or need help with, they have explanations and information on the page.
Date published: 2022-03-24
Rated 5 out of 5 by from awesome our taxes are simple,turbo tax makes it accurate and simple
Date published: 2022-03-24
Rated 5 out of 5 by from turbo tax is a great tool Easy to use and help is there if you need it. I will definitely use it in the future
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3650
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from They Charged me for a State Return! I was charged for all state returns even though I was told the 1st would be free.
Date published: 2022-03-24
Rated 1 out of 5 by from TT lost a 10+ year customer. It is March 24 and I usually file with Turbo Tax in EARLY February. I was not able to file until TODAY due to a delay with Intuit releasing a certain form (8915) which has been available since FEBRUARY! Also, when entering W2G forms (I had 50 of them), each form took FIVE+ MINUTES EACH to input due to the Turbo Tax software locking up the computer when tabbing to the next field. And finally, I called customer support to ask about the W2G delay and they were not able to help! in fact, the person I talked to eventually HUNG UP on me!!! I won't ever use TT again. They lost a 10+ year customer, just like that.
Date published: 2022-03-24
Rated 5 out of 5 by from Fast and easy Simple, fast and easy. I always recommend Turbo Tax
Date published: 2022-03-24
Rated 3 out of 5 by from Turbo Tax Home & Business Failed To Work Properly This version of Turbo Tax was NOT able to work with MAC's OIS update. And your website and techs did not know about it or how to give a work around. First time in 20+ years I had a problems.
Date published: 2022-03-24
Rated 2 out of 5 by from Turbo Tax Glitches Nightmare, for some reason it decided we had foreign income from living and working abroad, and despite trying for four hours and consulting all online tips, it could not resolve. We actually had to start a new return all over.
Date published: 2022-03-24
Rated 5 out of 5 by from Made Super Easy All of the experts made this platform and process super easy and easy to understand. I'll definitely be using TurboTax again in the future. I hope they continue to hire people who are equally as friendly and helpful.
Date published: 2022-03-24
Rated 5 out of 5 by from turbotax makes filing easy Turbo tax gives you confidence that the taxes are done correctly
Date published: 2022-03-24
Rated 5 out of 5 by from It's REALLY free The tool was really easy to use and there was no payment at all for using the basic package. If there is anything you don't understand or need help with, they have explanations and information on the page.
Date published: 2022-03-24
Rated 5 out of 5 by from awesome our taxes are simple,turbo tax makes it accurate and simple
Date published: 2022-03-24
Rated 5 out of 5 by from turbo tax is a great tool Easy to use and help is there if you need it. I will definitely use it in the future
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3650