TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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Rated 1 out of 5 by from No Help When You Need It! I have used this program in the past and found it easy to use however I didn't need help with my return until this year. I filed the on tax day and have continued to have the same error code that the file said they would take care of. It never did and I kept having to refile the tax and getting the same rejection code. Their end would be to file it by mail. It was a simple fix that I had to find out myself by refilling the taxes. I was on the income page that on health care by employer section. When going to next section it turned to the next letter selection: in my case saying my insurance was the Obama Insurance not my paid by my own employee plan. They couldn't find what I needed to do for 6 weeks. This is very bad and they refused to credit back my fees. Now I got to pay and deal with IRS late fees myself, Not good at all.
Date published: 2023-05-31
Rated 5 out of 5 by from Great Service !! Turbo tax was super fast and easy. Step by step, everything was self explanatory, will be returning.
Date published: 2023-05-31
Rated 5 out of 5 by from TurboTax really is awesome! I switched to TT about 10 years ago. Everything is so easy to do. Auto imports help prevent my carpal tunnel that I usually get this time of year.
Date published: 2023-05-31
Rated 5 out of 5 by from Efficient, easy to understand and has assistance Turbo Tax is efficient easy and has assistance to understand some of the forms needed. Love Turbo Tax
Date published: 2023-05-31
Rated 5 out of 5 by from Quick and easy to understand! It was very easy to do and has been reliable in the past!
Date published: 2023-05-31
Rated 3 out of 5 by from Turbo Tax Missing Deductions There is no ability to claim excelerated depreciation on my commercial property
Date published: 2023-05-31
Rated 5 out of 5 by from fast and easy Turbo Tax was very easy to file with , and fast .I did it in the comfort of my home!
Date published: 2023-05-31
Rated 5 out of 5 by from Turbo Tax is Excellent Engaged with 2 representatives and both were very professional and stepped me through the assistance needed!
Date published: 2023-05-31
Rated 5 out of 5 by from EASY AS PI This was painless, easy to complete, prompts were on point! Thanks!
Date published: 2023-05-31
Rated 5 out of 5 by from Tremendous support I’ve used turbo tax for over 10 years and this year due to my own input error I needed support. TurboTax did not disappoint! My representative Brian was amazing. I cannot say enough about how he handled the situation with patience and expertise.
Date published: 2023-05-31
All TurboTax® Offerings Reviews - Page 365
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from No Help When You Need It! I have used this program in the past and found it easy to use however I didn't need help with my return until this year. I filed the on tax day and have continued to have the same error code that the file said they would take care of. It never did and I kept having to refile the tax and getting the same rejection code. Their end would be to file it by mail. It was a simple fix that I had to find out myself by refilling the taxes. I was on the income page that on health care by employer section. When going to next section it turned to the next letter selection: in my case saying my insurance was the Obama Insurance not my paid by my own employee plan. They couldn't find what I needed to do for 6 weeks. This is very bad and they refused to credit back my fees. Now I got to pay and deal with IRS late fees myself, Not good at all.
Date published: 2023-05-31
Rated 5 out of 5 by from Great Service !! Turbo tax was super fast and easy. Step by step, everything was self explanatory, will be returning.
Date published: 2023-05-31
Rated 5 out of 5 by from TurboTax really is awesome! I switched to TT about 10 years ago. Everything is so easy to do. Auto imports help prevent my carpal tunnel that I usually get this time of year.
Date published: 2023-05-31
Rated 5 out of 5 by from Efficient, easy to understand and has assistance Turbo Tax is efficient easy and has assistance to understand some of the forms needed. Love Turbo Tax
Date published: 2023-05-31
Rated 5 out of 5 by from Quick and easy to understand! It was very easy to do and has been reliable in the past!
Date published: 2023-05-31
Rated 3 out of 5 by from Turbo Tax Missing Deductions There is no ability to claim excelerated depreciation on my commercial property
Date published: 2023-05-31
Rated 5 out of 5 by from fast and easy Turbo Tax was very easy to file with , and fast .I did it in the comfort of my home!
Date published: 2023-05-31
Rated 5 out of 5 by from Turbo Tax is Excellent Engaged with 2 representatives and both were very professional and stepped me through the assistance needed!
Date published: 2023-05-31
Rated 5 out of 5 by from EASY AS PI This was painless, easy to complete, prompts were on point! Thanks!
Date published: 2023-05-31
Rated 5 out of 5 by from Tremendous support I’ve used turbo tax for over 10 years and this year due to my own input error I needed support. TurboTax did not disappoint! My representative Brian was amazing. I cannot say enough about how he handled the situation with patience and expertise.
Date published: 2023-05-31
All TurboTax® Offerings Reviews - Page 365