TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Tax Errors !? Received a tax error email, why not get the product right in the first place instead of wasting my time. I'll likely use a different service next year, I don't have any tolerance for mistakes like this. On top of that I have to mail in forms, why can't Turbo Tax handle this !!??
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax would only use from now on ty So easy omg I'm not good at math was nervouse turbo tax made it so easy with there step by step
Date published: 2021-02-20
Rated 5 out of 5 by from turbotax is great TUBROTAX HELPED ME STEP BY STEP IT WAS A GREAT USE I WILL USE AGAIN
Date published: 2021-02-20
Rated 4 out of 5 by from Easy to use and answered all my questions. I had some questions about a couple of different tax situations and the help section was spot on.
Date published: 2021-02-20
Rated 5 out of 5 by from I have used turbo tax every year since it began It is so easy to use, I have been using since turbo tax first came out
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is awesome Have used Turbo Tax for years and always very well pleased with it. Customer assistance is also awesome. Thank you for making a tough job easy
Date published: 2021-02-20
Rated 5 out of 5 by from Thank you, TurboTax! I used another e-filing program for the last few time I did my taxes myself and this was easier and I feel very confident we got the correct refund and will have to pay the correct amount. With the stimulus money and unemployment, it was confusing and I almost went to a professional but I thought I would give it a try. Thank you!
Date published: 2021-02-20
Rated 5 out of 5 by from Angela's Superb Customer Service With some unknown variables occurring with my e-filing status, the Turbo Tax customer service online calling system was used; although it states I will recieve a call within five minutes, it was more like 45 seconds. Turbo Tax customer service rep Angela, was so proficient and polite in assisting me, even finding a problem that I wasn't aware of. Helping to correct it and successfully filing my 2020 taxes. If only every online customer service was as proficient and polite, handling business online would be stress free. KUDOS to Turbo Tax and Angela.
Date published: 2021-02-20
Rated 5 out of 5 by from Great job Easy to follow and work through. The directions were very precise and thorough.
Date published: 2021-02-20
Rated 4 out of 5 by from Generally Convenient Overall, my experience with TurboTax was positive. I really liked the auto import features, and the information bubbles were generally helpful. I would love if they continued to flesh out the help bubbles. My main frustration (aside from lack of clear information), was with the review feature. The review feature doesn't provide any context for the information it is requesting, there are no help bubbles, and making a small change can lead to massive changes elsewhere.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3624
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Tax Errors !? Received a tax error email, why not get the product right in the first place instead of wasting my time. I'll likely use a different service next year, I don't have any tolerance for mistakes like this. On top of that I have to mail in forms, why can't Turbo Tax handle this !!??
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax would only use from now on ty So easy omg I'm not good at math was nervouse turbo tax made it so easy with there step by step
Date published: 2021-02-20
Rated 5 out of 5 by from turbotax is great TUBROTAX HELPED ME STEP BY STEP IT WAS A GREAT USE I WILL USE AGAIN
Date published: 2021-02-20
Rated 4 out of 5 by from Easy to use and answered all my questions. I had some questions about a couple of different tax situations and the help section was spot on.
Date published: 2021-02-20
Rated 5 out of 5 by from I have used turbo tax every year since it began It is so easy to use, I have been using since turbo tax first came out
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is awesome Have used Turbo Tax for years and always very well pleased with it. Customer assistance is also awesome. Thank you for making a tough job easy
Date published: 2021-02-20
Rated 5 out of 5 by from Thank you, TurboTax! I used another e-filing program for the last few time I did my taxes myself and this was easier and I feel very confident we got the correct refund and will have to pay the correct amount. With the stimulus money and unemployment, it was confusing and I almost went to a professional but I thought I would give it a try. Thank you!
Date published: 2021-02-20
Rated 5 out of 5 by from Angela's Superb Customer Service With some unknown variables occurring with my e-filing status, the Turbo Tax customer service online calling system was used; although it states I will recieve a call within five minutes, it was more like 45 seconds. Turbo Tax customer service rep Angela, was so proficient and polite in assisting me, even finding a problem that I wasn't aware of. Helping to correct it and successfully filing my 2020 taxes. If only every online customer service was as proficient and polite, handling business online would be stress free. KUDOS to Turbo Tax and Angela.
Date published: 2021-02-20
Rated 5 out of 5 by from Great job Easy to follow and work through. The directions were very precise and thorough.
Date published: 2021-02-20
Rated 4 out of 5 by from Generally Convenient Overall, my experience with TurboTax was positive. I really liked the auto import features, and the information bubbles were generally helpful. I would love if they continued to flesh out the help bubbles. My main frustration (aside from lack of clear information), was with the review feature. The review feature doesn't provide any context for the information it is requesting, there are no help bubbles, and making a small change can lead to massive changes elsewhere.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3624