TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from kept hitting a "Snag" the program would keep hitting a "Snag" and I would have to reload. I would take three steps forward and then the system display "We hit a Snag" and the spinning wheel would spin and spin with no results. I would have to reload my computer and the Turbtax program would take me back two steps that I would have repeat.
Date published: 2021-04-10
Rated 5 out of 5 by from Consistent, Reliable Tax Preparation Program I've been relying on TurboTax for over 30 years. The program gets better each year and the tax programmers are, somehow, miraculously, able to keep up with the Donkey Dance every year Congress decides that we Americans need to contribute a little more to the Greater Good. My hat's off to Intuit because you help me file the best Income Tax Return. Thanks!
Date published: 2021-04-10
Rated 1 out of 5 by from THE WORST I have been using TurboTax for many years, probably ten, and this was the worst experience I have encountered. Why did TurboTax require returning to the 2019 return so many times this year when it was transferred to the 2020 return? This was very annoying to close the 2020, open the 2019, find the date, close the 2019, rep-open the 2020 only to find that three steps later you had to repeat this. Not to mention that I had to update the 2019 software twice to get this data. Totally ridiculous. The taxes were already filed.
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome.Easy to use Very easy to use. I use turbo tax for my tax return since 2008. I love it
Date published: 2021-04-10
Rated 5 out of 5 by from EXCELLENT VERY GOOD; WILL USE IT AGAIN AND AGAIN AND WILL SHARE EXPERIENCE WITH COLLEAGUES.
Date published: 2021-04-10
Rated 4 out of 5 by from TurboTax 2020 Organized, relatively easy to use. Still can't get the profit/loss thing to work out, as your generated numbers don't match with what is in the books.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo tax is wonderful! Really user friendly. I will continue to use Turbo Tax
Date published: 2021-04-10
Rated 4 out of 5 by from Wouldn't Import I wasn't impressed at first because it failed to import W2 data, but besides that, it did a great job.
Date published: 2021-04-10
Rated 4 out of 5 by from Downloading Turbo Tax Took Forever Getting Turbo Tax downloaded took more time than it did to do my return. After it was downloaded and I could start my tax return, the process was very good (typical for years past - I enjoy using your product, that's why I buy it every year). The long download cost you guys a rating star. Jim
Date published: 2021-04-10
Rated 4 out of 5 by from Continually Dependable I don't know what I'm doing and they appear to have been taking care of me for the last 6 years. I'm happy.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3624
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from kept hitting a "Snag" the program would keep hitting a "Snag" and I would have to reload. I would take three steps forward and then the system display "We hit a Snag" and the spinning wheel would spin and spin with no results. I would have to reload my computer and the Turbtax program would take me back two steps that I would have repeat.
Date published: 2021-04-10
Rated 5 out of 5 by from Consistent, Reliable Tax Preparation Program I've been relying on TurboTax for over 30 years. The program gets better each year and the tax programmers are, somehow, miraculously, able to keep up with the Donkey Dance every year Congress decides that we Americans need to contribute a little more to the Greater Good. My hat's off to Intuit because you help me file the best Income Tax Return. Thanks!
Date published: 2021-04-10
Rated 1 out of 5 by from THE WORST I have been using TurboTax for many years, probably ten, and this was the worst experience I have encountered. Why did TurboTax require returning to the 2019 return so many times this year when it was transferred to the 2020 return? This was very annoying to close the 2020, open the 2019, find the date, close the 2019, rep-open the 2020 only to find that three steps later you had to repeat this. Not to mention that I had to update the 2019 software twice to get this data. Totally ridiculous. The taxes were already filed.
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome.Easy to use Very easy to use. I use turbo tax for my tax return since 2008. I love it
Date published: 2021-04-10
Rated 5 out of 5 by from EXCELLENT VERY GOOD; WILL USE IT AGAIN AND AGAIN AND WILL SHARE EXPERIENCE WITH COLLEAGUES.
Date published: 2021-04-10
Rated 4 out of 5 by from TurboTax 2020 Organized, relatively easy to use. Still can't get the profit/loss thing to work out, as your generated numbers don't match with what is in the books.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo tax is wonderful! Really user friendly. I will continue to use Turbo Tax
Date published: 2021-04-10
Rated 4 out of 5 by from Wouldn't Import I wasn't impressed at first because it failed to import W2 data, but besides that, it did a great job.
Date published: 2021-04-10
Rated 4 out of 5 by from Downloading Turbo Tax Took Forever Getting Turbo Tax downloaded took more time than it did to do my return. After it was downloaded and I could start my tax return, the process was very good (typical for years past - I enjoy using your product, that's why I buy it every year). The long download cost you guys a rating star. Jim
Date published: 2021-04-10
Rated 4 out of 5 by from Continually Dependable I don't know what I'm doing and they appear to have been taking care of me for the last 6 years. I'm happy.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3624