TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Mark M64 from
TurboTax is super easy and efficient!
It was quick and easy and efficient and accurate. Thanks!
Date published: 2021-02-17
Rated 5 out of 5 by
sopacamp from
turbo tax is good, but it needs minor editing
Overall it was very good, but it did have a flaw that i explain my helper.
Date published: 2021-02-17
Rated 5 out of 5 by
glenn1941 from
very easy for an old man to use
seemed to ask all the proper questions in a logical manner so I could be confident in filling in the answers.
Date published: 2021-02-17
Rated 5 out of 5 by
brooksie22 from
super fast
excellent, simple, got it done in less than an hour
Date published: 2021-02-17
Rated 5 out of 5 by
Pddy from
Simple to use
Been using it for years. Simply answer the questions.
Date published: 2021-02-17
Rated 5 out of 5 by
mcnealjul from
Customer Support was Excellent
Jan took me through the process and was super helpful
Date published: 2021-02-17
Rated 5 out of 5 by
bananaapple from
awesome!!
Easy and efficient for anyone to use to file taxes Awesome !! and low cost
Date published: 2021-02-17
Rated 5 out of 5 by
JessicaH39 from
Turbotax is awesome
Always a pleasant and quick process. Never have had any issues.
Date published: 2021-02-17
Rated 5 out of 5 by
enzo69 from
Excellent
This is a very user-friendly tax preparation online site. I love it!!!
Date published: 2021-02-17
Rated 1 out of 5 by
MLLT from
Absolutely terrible!
Wow. I’ve used TurboTax for years. This year was a horrible experience. First, they doubled my income several times (which made me have to owe ) I had to restart 3 times to make sure the info was put in correctly. Then, they charged me for the deluxe version, although that was not what I selected nor needed. My state taxes were rejected because of a “software update” and I ended up having to pay more on my state taxes. I figured if they decided to charge me for the deluxe version, they would at least catch all the “errors” and submit my state taxes correctly. I tried calling and asking the general questions on the website, they said a specialist would call me back in 18 minutes, so I waited, they called and an automated response said “this call would be recorded for customer service assurance ...” then it just hung up on me. The customer service phone line wouldn’t connect me to a representative. I have no idea what’s going on with my taxes or how much money they have taken from me to attempt to file. I am beyond irate and refuse to ever use this service again.
All TurboTax® Offerings Reviews - Page 3622
Date published: 2021-02-17
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Mark M64 from
TurboTax is super easy and efficient!
It was quick and easy and efficient and accurate. Thanks!
Date published: 2021-02-17
Rated 5 out of 5 by
sopacamp from
turbo tax is good, but it needs minor editing
Overall it was very good, but it did have a flaw that i explain my helper.
Date published: 2021-02-17
Rated 5 out of 5 by
glenn1941 from
very easy for an old man to use
seemed to ask all the proper questions in a logical manner so I could be confident in filling in the answers.
Date published: 2021-02-17
Rated 5 out of 5 by
brooksie22 from
super fast
excellent, simple, got it done in less than an hour
Date published: 2021-02-17
Rated 5 out of 5 by
Pddy from
Simple to use
Been using it for years. Simply answer the questions.
Date published: 2021-02-17
Rated 5 out of 5 by
mcnealjul from
Customer Support was Excellent
Jan took me through the process and was super helpful
Date published: 2021-02-17
Rated 5 out of 5 by
bananaapple from
awesome!!
Easy and efficient for anyone to use to file taxes Awesome !! and low cost
Date published: 2021-02-17
Rated 5 out of 5 by
JessicaH39 from
Turbotax is awesome
Always a pleasant and quick process. Never have had any issues.
Date published: 2021-02-17
Rated 5 out of 5 by
enzo69 from
Excellent
This is a very user-friendly tax preparation online site. I love it!!!
Date published: 2021-02-17
Rated 1 out of 5 by
MLLT from
Absolutely terrible!
Wow. I’ve used TurboTax for years. This year was a horrible experience. First, they doubled my income several times (which made me have to owe ) I had to restart 3 times to make sure the info was put in correctly. Then, they charged me for the deluxe version, although that was not what I selected nor needed. My state taxes were rejected because of a “software update” and I ended up having to pay more on my state taxes. I figured if they decided to charge me for the deluxe version, they would at least catch all the “errors” and submit my state taxes correctly. I tried calling and asking the general questions on the website, they said a specialist would call me back in 18 minutes, so I waited, they called and an automated response said “this call would be recorded for customer service assurance ...” then it just hung up on me. The customer service phone line wouldn’t connect me to a representative. I have no idea what’s going on with my taxes or how much money they have taken from me to attempt to file. I am beyond irate and refuse to ever use this service again.
All TurboTax® Offerings Reviews - Page 3622
Date published: 2021-02-17