TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Turbo Tax Was Problematic This Year The software seemed sluggish and awkward. I allowed it to extract information from my previous year -- also on Turbo Tax -- and it didn't pick up any info even though I got a message that it did. It also didn't let me allow to save with encrypted password even though I followed the instructions. Finally, it seemed to ask the same questions over and over in circular loops, with questions popping up in sections not related to the topic.
Date published: 2022-03-31
Rated 5 out of 5 by from They got it done a day early! Turbo taxes great they got my return done and filed a day early and the customer service is always OnPoint and they always offer great deals
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo is great it was a big help. i was confused at certain parts but it all worked out
Date published: 2022-03-31
Rated 5 out of 5 by from Straightforward and Efficient Software This software is as just as smart as the tax guy, way cheaper, and shows infinite patience. Just make sure your figures balance before you start into it.
Date published: 2022-03-31
Rated 5 out of 5 by from FANTASTIC PROGRAM WOULD NOT USE ANYTHING OR ANYONE ELSE. EASY AS PIE!
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Doesn't Make My Brain Hurt TurboTax is so user-friendly and dumbs down the process just the right amount. I genuinely don't know what I'd do without it.
Date published: 2022-03-31
Rated 1 out of 5 by from Horrible program that changes info w/o informing After I put in NY for the state of tax exempt interest, when I come back a few days later to finish, you change the state to AZ since that's where one of the fiduciary is located. Even though I don't have to file for AZ, you changed it and I didn't catch it. Now I need to pay WAY more than I should have and filing an amended return electronically is apparently not available even though you tell me I can. This program is horrible.
Date published: 2022-03-31
Rated 5 out of 5 by from Been using it for years It's a very good product. Way better than using a stubby pencil in the old days. Just needs a fix for printing out for filing. If you try to double side print it puts the "file by mail instructions" on the front side of page one of the 1040. So you always have to print out single sided. Have to use twice the paper. Should add in a blank page for this purpose.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome Excellent,staff very professional understanding they get to the point
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is amazing! Great experience, super easy and fast to use, would recommend.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Was Problematic This Year The software seemed sluggish and awkward. I allowed it to extract information from my previous year -- also on Turbo Tax -- and it didn't pick up any info even though I got a message that it did. It also didn't let me allow to save with encrypted password even though I followed the instructions. Finally, it seemed to ask the same questions over and over in circular loops, with questions popping up in sections not related to the topic.
Date published: 2022-03-31
Rated 5 out of 5 by from They got it done a day early! Turbo taxes great they got my return done and filed a day early and the customer service is always OnPoint and they always offer great deals
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo is great it was a big help. i was confused at certain parts but it all worked out
Date published: 2022-03-31
Rated 5 out of 5 by from Straightforward and Efficient Software This software is as just as smart as the tax guy, way cheaper, and shows infinite patience. Just make sure your figures balance before you start into it.
Date published: 2022-03-31
Rated 5 out of 5 by from FANTASTIC PROGRAM WOULD NOT USE ANYTHING OR ANYONE ELSE. EASY AS PIE!
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Doesn't Make My Brain Hurt TurboTax is so user-friendly and dumbs down the process just the right amount. I genuinely don't know what I'd do without it.
Date published: 2022-03-31
Rated 1 out of 5 by from Horrible program that changes info w/o informing After I put in NY for the state of tax exempt interest, when I come back a few days later to finish, you change the state to AZ since that's where one of the fiduciary is located. Even though I don't have to file for AZ, you changed it and I didn't catch it. Now I need to pay WAY more than I should have and filing an amended return electronically is apparently not available even though you tell me I can. This program is horrible.
Date published: 2022-03-31
Rated 5 out of 5 by from Been using it for years It's a very good product. Way better than using a stubby pencil in the old days. Just needs a fix for printing out for filing. If you try to double side print it puts the "file by mail instructions" on the front side of page one of the 1040. So you always have to print out single sided. Have to use twice the paper. Should add in a blank page for this purpose.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome Excellent,staff very professional understanding they get to the point
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is amazing! Great experience, super easy and fast to use, would recommend.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3618