TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Turbo tax is garbage I remember when it use to be only $40 to file, even free when I was younger, Now I am paying $130?? All because my taxes are more complicated? This will be the last year I file with turbo tax.
Date published: 2021-04-12
Rated 3 out of 5 by from Frustrated with cd purchase limitations The product itself is good. This year I was really frustrated to find out after I purchased the cd that although I could share with 5 people everyone had to use the cd to load rather than the choice of using the download key or the cd. My sister and I were on the phone with customer service for over an hour on three separate occasions before finding out that the download key didn't work for her because I'd already used it with the cd. She doesn't have a cd drive on her laptop. Was told it was so they could track the download codes so people didn't share too many times. My family had to purchase a second copy of Turbo Tax so we could all load to our devices appropriately. Turbo Tax should be sophisticated enough to track the number of times a code is used whether its for a download or a cd. Turbo Tax could have advertised that change so people knew what they were buying. I think it was a purposeful so people had to spend more money. Customer service did nothing to rectify this, i.e., offering to reimburse us for the second purchase.
Date published: 2021-04-12
Rated 5 out of 5 by from Just what I needed This method was very easy to follow within a very complicated tax system. I was able to breeze through my taxes and find the largest return. The user experience was great too!
Date published: 2021-04-12
Rated 3 out of 5 by from Turbo Tax is helpful I like the explanations in some of the categories, other categories are more difficult than need to be
Date published: 2021-04-12
Rated 5 out of 5 by from Super Easy They made it super easy. In a step-by-step process, filing for the first time jointly was made simple.
Date published: 2021-04-12
Rated 5 out of 5 by from Fast and Easy Ask all the questions, not one issue. Easy to understand. Could not do this on my own.
Date published: 2021-04-12
Rated 5 out of 5 by from great This was a good exprience and i was completely happy
Date published: 2021-04-12
Rated 5 out of 5 by from Love it! TurboTax makes filing taxes fun AND easy! Thank you, TurboTax.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy and Professional great experience ,would recommend turbo tax to everyone i know
Date published: 2021-04-12
Rated 5 out of 5 by from Great! Have used Turbo Tax for years and it is really easy and quick to use!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3617
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo tax is garbage I remember when it use to be only $40 to file, even free when I was younger, Now I am paying $130?? All because my taxes are more complicated? This will be the last year I file with turbo tax.
Date published: 2021-04-12
Rated 3 out of 5 by from Frustrated with cd purchase limitations The product itself is good. This year I was really frustrated to find out after I purchased the cd that although I could share with 5 people everyone had to use the cd to load rather than the choice of using the download key or the cd. My sister and I were on the phone with customer service for over an hour on three separate occasions before finding out that the download key didn't work for her because I'd already used it with the cd. She doesn't have a cd drive on her laptop. Was told it was so they could track the download codes so people didn't share too many times. My family had to purchase a second copy of Turbo Tax so we could all load to our devices appropriately. Turbo Tax should be sophisticated enough to track the number of times a code is used whether its for a download or a cd. Turbo Tax could have advertised that change so people knew what they were buying. I think it was a purposeful so people had to spend more money. Customer service did nothing to rectify this, i.e., offering to reimburse us for the second purchase.
Date published: 2021-04-12
Rated 5 out of 5 by from Just what I needed This method was very easy to follow within a very complicated tax system. I was able to breeze through my taxes and find the largest return. The user experience was great too!
Date published: 2021-04-12
Rated 3 out of 5 by from Turbo Tax is helpful I like the explanations in some of the categories, other categories are more difficult than need to be
Date published: 2021-04-12
Rated 5 out of 5 by from Super Easy They made it super easy. In a step-by-step process, filing for the first time jointly was made simple.
Date published: 2021-04-12
Rated 5 out of 5 by from Fast and Easy Ask all the questions, not one issue. Easy to understand. Could not do this on my own.
Date published: 2021-04-12
Rated 5 out of 5 by from great This was a good exprience and i was completely happy
Date published: 2021-04-12
Rated 5 out of 5 by from Love it! TurboTax makes filing taxes fun AND easy! Thank you, TurboTax.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy and Professional great experience ,would recommend turbo tax to everyone i know
Date published: 2021-04-12
Rated 5 out of 5 by from Great! Have used Turbo Tax for years and it is really easy and quick to use!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3617