TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurbTax is great Improvement needed with navigation and finding quickly help and planning next year
Date published: 2022-03-31
Rated 4 out of 5 by from Excellent program! The CD version works well for me and is an excellent program. Last year I tried to use the one line version but since it appeared that all info need to be uploaded rather typed, I returned to the CD version.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome service TurboTax filed my taxes in no time! It took less than a day to connect me with a tax expert and file them. Super quick, friendly, and informative!
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is the best From start to finish, the entire process was very easy. There were no hidden fees or anything of this sort. All the representatives I talked with were very professional and knowledgeable. They also answered all the questions I had and were very prompt. I will be using this service again and I will tell my coworkers about it.
Date published: 2022-03-31
Rated 1 out of 5 by from WAY too many bugs This product gets worse every year. This year: LLC member information isn't stored properly, so every time you need to make a change the settings revert to defaults; the aggregate owner interests arent properly carried forward, and if you override them it triggers errors on filing; e-file doesn't work if you make any substantial changes between entering fed information and state information (for CA at least); the import from quickbooks is a mess - categorization is wrong and it doesn't verify that the import totals match the quickbook totals ... which is simply stupid.
Date published: 2022-03-31
Rated 1 out of 5 by from Over Charged Came in thinking it would be free, after filing entirely by myself, I find out it is actually not free. It is $59 for federal and $49 for each state that I filed in. I accept that because I've accepted there are no other options. I then go through the final steps and find out that since I am paying with my return, there is ANOTHER $39 charge.
Date published: 2022-03-31
Rated 5 out of 5 by from so easy using Turbo Tax for over 20 years never any issues
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax has a great quality app. The quality of the service app is great, and the customer service is excellent that meets all aspect of qualifications.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is reliable and easy to use! Turbo Tax is reliable and easy to use! This is the third year I've used them and I am glad i did.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is Great! I really appreciate the live support from a tax rep. She was very helpful!
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3606
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurbTax is great Improvement needed with navigation and finding quickly help and planning next year
Date published: 2022-03-31
Rated 4 out of 5 by from Excellent program! The CD version works well for me and is an excellent program. Last year I tried to use the one line version but since it appeared that all info need to be uploaded rather typed, I returned to the CD version.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome service TurboTax filed my taxes in no time! It took less than a day to connect me with a tax expert and file them. Super quick, friendly, and informative!
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is the best From start to finish, the entire process was very easy. There were no hidden fees or anything of this sort. All the representatives I talked with were very professional and knowledgeable. They also answered all the questions I had and were very prompt. I will be using this service again and I will tell my coworkers about it.
Date published: 2022-03-31
Rated 1 out of 5 by from WAY too many bugs This product gets worse every year. This year: LLC member information isn't stored properly, so every time you need to make a change the settings revert to defaults; the aggregate owner interests arent properly carried forward, and if you override them it triggers errors on filing; e-file doesn't work if you make any substantial changes between entering fed information and state information (for CA at least); the import from quickbooks is a mess - categorization is wrong and it doesn't verify that the import totals match the quickbook totals ... which is simply stupid.
Date published: 2022-03-31
Rated 1 out of 5 by from Over Charged Came in thinking it would be free, after filing entirely by myself, I find out it is actually not free. It is $59 for federal and $49 for each state that I filed in. I accept that because I've accepted there are no other options. I then go through the final steps and find out that since I am paying with my return, there is ANOTHER $39 charge.
Date published: 2022-03-31
Rated 5 out of 5 by from so easy using Turbo Tax for over 20 years never any issues
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax has a great quality app. The quality of the service app is great, and the customer service is excellent that meets all aspect of qualifications.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is reliable and easy to use! Turbo Tax is reliable and easy to use! This is the third year I've used them and I am glad i did.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is Great! I really appreciate the live support from a tax rep. She was very helpful!
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3606