TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Way better than HR block I am glad I switch from HR Block to Turbo 1. cheaper 2. Turbo can pull tax data from financial entities 3. easier to go thru the process. the questions are easier
Date published: 2021-04-12
Rated 2 out of 5 by from Not what I was expecting Don't recommend this for newly self-employed, preparing your own taxes. Hard to go back and change things when you realize you made a mistake. Also, it said it came with a free state return but I still had to pay an extra $25 at the end in order to file my state. Going to use someone else in the future.
Date published: 2021-04-12
Rated 5 out of 5 by from Great Job Turbotax made the process easy, and they explained it very well.
Date published: 2021-04-12
Rated 5 out of 5 by from LOVE it! Easy and super sufficient! This is our 7th year using Turbo Tax!
Date published: 2021-04-12
Rated 1 out of 5 by from Not good Charged me extra for no reason then still had to pay 15000
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Free for free,free & Amazing also! Turbo Tax was very helpful.easy to do & answered all of my questions.
Date published: 2021-04-12
Rated 5 out of 5 by from my 8th year in a row - still love it Great system, easy tutorials and intelligent interface.
Date published: 2021-04-12
Rated 2 out of 5 by from 2020 Business - Could Not E-file. ANNOYING!!! Preparing the 1041 and 541 for the Trust Returns was fine. However, the program COMPLETELY FAILED when it came time to E-file the Federal 1041 Return. I tried everything possible to make it work, and the only result was intense frustration. So, I had to dial the clock back to the Flintstones era to print and mail the return. It seems moronic that a program allows one to prepare the Returns electronically, but is so dysfunctional at filing the Return electronically. C'mon Turbo Tax ... sort it out!!!
Date published: 2021-04-12
Rated 5 out of 5 by from I do love turbo, its such a nice thing to have!! i love turbo its so easy to use and nice to have around all year. I just love love looove turbotax. Makes life so much easier!!!
Date published: 2021-04-12
Rated 2 out of 5 by from Major bug for 2020 This year's software featured a bug that would have made it useless if I hadn't found a solution online. Certain windows, including the activation window, either hang or can't be accessed unless you change the resolution of the display. I don't understand why Intuit hasn't done anything to alert customers to this problem or to offer a fix. Otherwise the software was pretty good.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3605
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Way better than HR block I am glad I switch from HR Block to Turbo 1. cheaper 2. Turbo can pull tax data from financial entities 3. easier to go thru the process. the questions are easier
Date published: 2021-04-12
Rated 2 out of 5 by from Not what I was expecting Don't recommend this for newly self-employed, preparing your own taxes. Hard to go back and change things when you realize you made a mistake. Also, it said it came with a free state return but I still had to pay an extra $25 at the end in order to file my state. Going to use someone else in the future.
Date published: 2021-04-12
Rated 5 out of 5 by from Great Job Turbotax made the process easy, and they explained it very well.
Date published: 2021-04-12
Rated 5 out of 5 by from LOVE it! Easy and super sufficient! This is our 7th year using Turbo Tax!
Date published: 2021-04-12
Rated 1 out of 5 by from Not good Charged me extra for no reason then still had to pay 15000
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Free for free,free & Amazing also! Turbo Tax was very helpful.easy to do & answered all of my questions.
Date published: 2021-04-12
Rated 5 out of 5 by from my 8th year in a row - still love it Great system, easy tutorials and intelligent interface.
Date published: 2021-04-12
Rated 2 out of 5 by from 2020 Business - Could Not E-file. ANNOYING!!! Preparing the 1041 and 541 for the Trust Returns was fine. However, the program COMPLETELY FAILED when it came time to E-file the Federal 1041 Return. I tried everything possible to make it work, and the only result was intense frustration. So, I had to dial the clock back to the Flintstones era to print and mail the return. It seems moronic that a program allows one to prepare the Returns electronically, but is so dysfunctional at filing the Return electronically. C'mon Turbo Tax ... sort it out!!!
Date published: 2021-04-12
Rated 5 out of 5 by from I do love turbo, its such a nice thing to have!! i love turbo its so easy to use and nice to have around all year. I just love love looove turbotax. Makes life so much easier!!!
Date published: 2021-04-12
Rated 2 out of 5 by from Major bug for 2020 This year's software featured a bug that would have made it useless if I hadn't found a solution online. Certain windows, including the activation window, either hang or can't be accessed unless you change the resolution of the display. I don't understand why Intuit hasn't done anything to alert customers to this problem or to offer a fix. Otherwise the software was pretty good.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3605