TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Dishonest Very disappointed. This company likes to sign you up for pricey products you don't want and makes it impossible to change it. "product specialist' wasted my time. Over an hour on the phone and i got no where.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is easy to use online. Each TurboTax page displays the necessary information and doesn't display unnecessary information. Each page doesn't have clutter.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax lets me be in control Turbo Tax is easy to use. It has the answers to questions I had about what to enter when.
Date published: 2022-03-31
Rated 4 out of 5 by from Good product easy to use and very helpful explaining some of the tax rules
Date published: 2022-03-31
Rated 4 out of 5 by from its pretty good It was relatively quick and I was able to get my returns.
Date published: 2022-03-31
Rated 4 out of 5 by from Software is a Little Glitchy but Great Confusing with the proper packages and the Small Business Tax app does NOT port into the online TurboTax suite... so when requesting help, the Tax Expert has to port into your actual desktop machine and not the online tool screensharing. Issues with the LLC Members' Ownership, Loss and Profit Sharing % and ratios not very intelligent data field in the Federal, which cause errors downstream in the State Filing return. Consistently have to return to the Federal level of the Members' information and the % and ratios drop off repeatedly. Janice, the Tax Expert, is Amazing & the Best!
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is Awesome reps were knowledgeable and helped me with my issues
Date published: 2022-03-31
Rated 5 out of 5 by from I love Turbo Tax I like because it makes the process easy. I can sit down and do both federal and state in less than 3 hours.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is Awesome! The representative was knowledgeable, polite and very helpful.
Date published: 2022-03-31
Rated 5 out of 5 by from Did a fine job Erin was very helpful getting the proper documents loaded. Crystal was good at getting everything finished.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3601
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Dishonest Very disappointed. This company likes to sign you up for pricey products you don't want and makes it impossible to change it. "product specialist' wasted my time. Over an hour on the phone and i got no where.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is easy to use online. Each TurboTax page displays the necessary information and doesn't display unnecessary information. Each page doesn't have clutter.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax lets me be in control Turbo Tax is easy to use. It has the answers to questions I had about what to enter when.
Date published: 2022-03-31
Rated 4 out of 5 by from Good product easy to use and very helpful explaining some of the tax rules
Date published: 2022-03-31
Rated 4 out of 5 by from its pretty good It was relatively quick and I was able to get my returns.
Date published: 2022-03-31
Rated 4 out of 5 by from Software is a Little Glitchy but Great Confusing with the proper packages and the Small Business Tax app does NOT port into the online TurboTax suite... so when requesting help, the Tax Expert has to port into your actual desktop machine and not the online tool screensharing. Issues with the LLC Members' Ownership, Loss and Profit Sharing % and ratios not very intelligent data field in the Federal, which cause errors downstream in the State Filing return. Consistently have to return to the Federal level of the Members' information and the % and ratios drop off repeatedly. Janice, the Tax Expert, is Amazing & the Best!
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is Awesome reps were knowledgeable and helped me with my issues
Date published: 2022-03-31
Rated 5 out of 5 by from I love Turbo Tax I like because it makes the process easy. I can sit down and do both federal and state in less than 3 hours.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is Awesome! The representative was knowledgeable, polite and very helpful.
Date published: 2022-03-31
Rated 5 out of 5 by from Did a fine job Erin was very helpful getting the proper documents loaded. Crystal was good at getting everything finished.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3601