TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Problems this year. Unable to efile. I like the ability of TurboTax to led me through my return. This year was challenging due to having to frequently enter the Activation code when I restarted my return. And, when it came time to efile, TurboTax generated an error that would not go away despite following the FAQ instructions. I ultimately gave up and mailed a hard copy to the IRS after years of efiling every year.
Date published: 2021-09-08
Rated 4 out of 5 by from Very useful and easy! Turbo Tax made filing my taxes easy! They helped me fix issues throughout the way, and ensured I got my maximum refund.
Date published: 2021-09-08
Rated 5 out of 5 by from Turbo is awesome I had good time with turbo I got a lot of help And had great service too
Date published: 2021-09-08
Rated 5 out of 5 by from Very Helpful She is really helpful very courteous very patient very clear
Date published: 2021-09-07
Rated 4 out of 5 by from TurboTax was eventually great! James was my final representative and patiently answered my questions in a patient, kind and easy to understand knowledgeable manner. They were a stark contrast to my first preparer this year who bailed on me. Thank you sir!
Date published: 2021-09-07
Rated 3 out of 5 by from Turbo Tax 20 This year using Turbo tax 20 was not friendly like years before. You may look at it again. Despite of being on the phone with your customer service for more than two hours, still not easy to work with it
Date published: 2021-09-07
Rated 1 out of 5 by from Very difficult to move from online to desktop It took several help articles, custom tools, offline email exports, an entire desktop version reinstall, and more, just to get QB Online into TurboTax Business. And it still missed data! Terrible process and experience for S corps and C corps trying to move to newer online toolks
Date published: 2021-09-07
Rated 2 out of 5 by from turbo review can not efile return because turbo can not find file i can see file and have attached several times just to much trouble
Date published: 2021-09-07
Rated 2 out of 5 by from filing amount not worth it it tricks you in by saying it is free filing, then tricks you again by adding a state filing amount, and then once again with another $120 fee. once you've spent all then time inputting all your information you don't want to start over on another site. May as well use a n actual CPA and get more return for filing with around the same price to file.
Date published: 2021-09-07
Rated 5 out of 5 by from Best way to file Fast easy accurate i use it every year and always get a big return
Date published: 2021-09-07
All TurboTax® Offerings Reviews - Page 37
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Problems this year. Unable to efile. I like the ability of TurboTax to led me through my return. This year was challenging due to having to frequently enter the Activation code when I restarted my return. And, when it came time to efile, TurboTax generated an error that would not go away despite following the FAQ instructions. I ultimately gave up and mailed a hard copy to the IRS after years of efiling every year.
Date published: 2021-09-08
Rated 4 out of 5 by from Very useful and easy! Turbo Tax made filing my taxes easy! They helped me fix issues throughout the way, and ensured I got my maximum refund.
Date published: 2021-09-08
Rated 5 out of 5 by from Turbo is awesome I had good time with turbo I got a lot of help And had great service too
Date published: 2021-09-08
Rated 5 out of 5 by from Very Helpful She is really helpful very courteous very patient very clear
Date published: 2021-09-07
Rated 4 out of 5 by from TurboTax was eventually great! James was my final representative and patiently answered my questions in a patient, kind and easy to understand knowledgeable manner. They were a stark contrast to my first preparer this year who bailed on me. Thank you sir!
Date published: 2021-09-07
Rated 3 out of 5 by from Turbo Tax 20 This year using Turbo tax 20 was not friendly like years before. You may look at it again. Despite of being on the phone with your customer service for more than two hours, still not easy to work with it
Date published: 2021-09-07
Rated 1 out of 5 by from Very difficult to move from online to desktop It took several help articles, custom tools, offline email exports, an entire desktop version reinstall, and more, just to get QB Online into TurboTax Business. And it still missed data! Terrible process and experience for S corps and C corps trying to move to newer online toolks
Date published: 2021-09-07
Rated 2 out of 5 by from turbo review can not efile return because turbo can not find file i can see file and have attached several times just to much trouble
Date published: 2021-09-07
Rated 2 out of 5 by from filing amount not worth it it tricks you in by saying it is free filing, then tricks you again by adding a state filing amount, and then once again with another $120 fee. once you've spent all then time inputting all your information you don't want to start over on another site. May as well use a n actual CPA and get more return for filing with around the same price to file.
Date published: 2021-09-07
Rated 5 out of 5 by from Best way to file Fast easy accurate i use it every year and always get a big return
Date published: 2021-09-07
All TurboTax® Offerings Reviews - Page 37