TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from First time Had to call for clarification on an item. Received response pretty fast. Guided through and corrected area
Date published: 2021-02-25
Rated 5 out of 5 by from great great service always use turbo tax never had any problems
Date published: 2021-02-25
Rated 2 out of 5 by from Had Some Issues I had to call customer service when one of the forms was giving me a problem. It took around 2 hours from start to finish, but it is finally done!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is great! My Experience with turbotax was great it was easy to follow the instructions and working with a tax expert made it even better they answered and questions I had.
Date published: 2021-02-25
Rated 5 out of 5 by from Very good Simple to use especially if you've used previous years
Date published: 2021-02-25
Rated 3 out of 5 by from State return is tricky to maneuver I got no help from tax expert. He was able to directly help. I figured it out on my own.
Date published: 2021-02-25
Rated 5 out of 5 by from Amazing service Turbo tax is Easy helpful and fast. I really recommend using it!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Your help and overall is excellent Easy directions to follow with help that is great. I would recommend to everyone to use Turbo Tax.
Date published: 2021-02-25
Rated 3 out of 5 by from Software Error not Resolved My NYS return was rejected because of a TurboTax software error. I tried to resolve the error online but I don't think it was solved by your representative. I have nowhere to go with this problem so I resubmitted my NYS tax return. My state tax return looks the same, but TurboTax seemed ok with it. My case number was: 471124226. I have been using Turbo tax since 1998. This is the first time I don't have confidence in the product. Jacques
Date published: 2021-02-25
Rated 5 out of 5 by from Jenny was Awesome! I have been using Turbotax for years and a like that I can learn about my taxes as I go along and all the supporting tools are there (search, bot chat, human help, call, screenshares). Jenny did a great job helping me figure out a couple little nuances that I couldn't find on my own - she is super nice & smart!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3588
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time Had to call for clarification on an item. Received response pretty fast. Guided through and corrected area
Date published: 2021-02-25
Rated 5 out of 5 by from great great service always use turbo tax never had any problems
Date published: 2021-02-25
Rated 2 out of 5 by from Had Some Issues I had to call customer service when one of the forms was giving me a problem. It took around 2 hours from start to finish, but it is finally done!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is great! My Experience with turbotax was great it was easy to follow the instructions and working with a tax expert made it even better they answered and questions I had.
Date published: 2021-02-25
Rated 5 out of 5 by from Very good Simple to use especially if you've used previous years
Date published: 2021-02-25
Rated 3 out of 5 by from State return is tricky to maneuver I got no help from tax expert. He was able to directly help. I figured it out on my own.
Date published: 2021-02-25
Rated 5 out of 5 by from Amazing service Turbo tax is Easy helpful and fast. I really recommend using it!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Your help and overall is excellent Easy directions to follow with help that is great. I would recommend to everyone to use Turbo Tax.
Date published: 2021-02-25
Rated 3 out of 5 by from Software Error not Resolved My NYS return was rejected because of a TurboTax software error. I tried to resolve the error online but I don't think it was solved by your representative. I have nowhere to go with this problem so I resubmitted my NYS tax return. My state tax return looks the same, but TurboTax seemed ok with it. My case number was: 471124226. I have been using Turbo tax since 1998. This is the first time I don't have confidence in the product. Jacques
Date published: 2021-02-25
Rated 5 out of 5 by from Jenny was Awesome! I have been using Turbotax for years and a like that I can learn about my taxes as I go along and all the supporting tools are there (search, bot chat, human help, call, screenshares). Jenny did a great job helping me figure out a couple little nuances that I couldn't find on my own - she is super nice & smart!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3588