TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Mimi12020 from
First time
Had to call for clarification on an item. Received response pretty fast. Guided through and corrected area
Date published: 2021-02-25
Rated 5 out of 5 by
Dilla79 from
great
great service always use turbo tax never had any problems
Date published: 2021-02-25
Rated 2 out of 5 by
EllieBazil from
Had Some Issues
I had to call customer service when one of the forms was giving me a problem. It took around 2 hours from start to finish, but it is finally done!
Date published: 2021-02-25
Rated 5 out of 5 by
Kmauras from
Turbotax is great!
My Experience with turbotax was great it was easy to follow the instructions and working with a tax expert made it even better they answered and questions I had.
Date published: 2021-02-25
Rated 5 out of 5 by
DPTUX from
Very good
Simple to use especially if you've used previous years
Date published: 2021-02-25
Rated 3 out of 5 by
Stephie nothappy from
State return is tricky to maneuver
I got no help from tax expert. He was able to directly help. I figured it out on my own.
Date published: 2021-02-25
Rated 5 out of 5 by
Claire9009 from
Amazing service
Turbo tax is Easy helpful and fast. I really recommend using it!!!
Date published: 2021-02-25
Rated 5 out of 5 by
Nyola from
Your help and overall is excellent
Easy directions to follow with help that is great. I would recommend to everyone to use Turbo Tax.
Date published: 2021-02-25
Rated 3 out of 5 by
Jacquesa from
Software Error not Resolved
My NYS return was rejected because of a TurboTax software error. I tried to resolve the error online but I don't think it was solved by your representative. I have nowhere to go with this problem so I resubmitted my NYS tax return. My state tax return looks the same, but TurboTax seemed ok with it. My case number was: 471124226. I have been using Turbo tax since 1998. This is the first time I don't have confidence in the product. Jacques
Date published: 2021-02-25
Rated 5 out of 5 by
CarrieHAPC from
Jenny was Awesome!
I have been using Turbotax for years and a like that I can learn about my taxes as I go along and all the supporting tools are there (search, bot chat, human help, call, screenshares). Jenny did a great job helping me figure out a couple little nuances that I couldn't find on my own - she is super nice & smart!
All TurboTax® Offerings Reviews - Page 3588
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Mimi12020 from
First time
Had to call for clarification on an item. Received response pretty fast. Guided through and corrected area
Date published: 2021-02-25
Rated 5 out of 5 by
Dilla79 from
great
great service always use turbo tax never had any problems
Date published: 2021-02-25
Rated 2 out of 5 by
EllieBazil from
Had Some Issues
I had to call customer service when one of the forms was giving me a problem. It took around 2 hours from start to finish, but it is finally done!
Date published: 2021-02-25
Rated 5 out of 5 by
Kmauras from
Turbotax is great!
My Experience with turbotax was great it was easy to follow the instructions and working with a tax expert made it even better they answered and questions I had.
Date published: 2021-02-25
Rated 5 out of 5 by
DPTUX from
Very good
Simple to use especially if you've used previous years
Date published: 2021-02-25
Rated 3 out of 5 by
Stephie nothappy from
State return is tricky to maneuver
I got no help from tax expert. He was able to directly help. I figured it out on my own.
Date published: 2021-02-25
Rated 5 out of 5 by
Claire9009 from
Amazing service
Turbo tax is Easy helpful and fast. I really recommend using it!!!
Date published: 2021-02-25
Rated 5 out of 5 by
Nyola from
Your help and overall is excellent
Easy directions to follow with help that is great. I would recommend to everyone to use Turbo Tax.
Date published: 2021-02-25
Rated 3 out of 5 by
Jacquesa from
Software Error not Resolved
My NYS return was rejected because of a TurboTax software error. I tried to resolve the error online but I don't think it was solved by your representative. I have nowhere to go with this problem so I resubmitted my NYS tax return. My state tax return looks the same, but TurboTax seemed ok with it. My case number was: 471124226. I have been using Turbo tax since 1998. This is the first time I don't have confidence in the product. Jacques
Date published: 2021-02-25
Rated 5 out of 5 by
CarrieHAPC from
Jenny was Awesome!
I have been using Turbotax for years and a like that I can learn about my taxes as I go along and all the supporting tools are there (search, bot chat, human help, call, screenshares). Jenny did a great job helping me figure out a couple little nuances that I couldn't find on my own - she is super nice & smart!
All TurboTax® Offerings Reviews - Page 3588
Date published: 2021-02-25