TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Many years of using Turbo Tax I have been using TurboTax for about 15 years. It was challenging this year because we moved to another state, and had 2 state tax returns this year; plus selling and buying a house. TurboTax got me through the process!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is great! The live expert was fast, friendly and super patient!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is great. Quick and responsive. I was contacted immediately.
Date published: 2023-02-28
Rated 1 out of 5 by from I don’t like turbo tax It’s easy to use yes however I don’t like how much it costs even the cheapest option is $78 and for some that could be their entire tax return I just think it’s so stupid that we have to pay to get our money back when we are legally required to file our taxes that is just so stupid and a bad business model
Date published: 2023-02-28
Rated 1 out of 5 by from Having to Upgrade from Free to Deluxe should not have to upgrade because of a repayment on healthcare tax credit.
Date published: 2023-02-28
Rated 3 out of 5 by from Retired tax professional Too many windows, I did not like being directed to additional costs.
Date published: 2023-02-28
Rated 5 out of 5 by from The easiest way for me to file my taxes online It was my first time filing my taxes on my own and for me turbo tax provided the most help and was the easiest for me to file.
Date published: 2023-02-28
Rated 5 out of 5 by from Always Easy Once again, and for more than a decade, an easy experience that gave me a lot of confidence throughout.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is easy and great to use Turbo Tax is very easy to use with it's step by step instructions. I feel it makes doing my taxes safe and easy.
Date published: 2023-02-28
Rated 1 out of 5 by from I hate TurboTax I have used TurboTax for more than 6 years, and this year they have complicated my filing process more than I could have ever imagined. Additionally, it seems the price is constantly rising for me to file my own taxes with TurboTax at $139, when I could just file with the IRS for free or for considerably less at the price point of $55 with H&R Blocks software. With TurboTax's software, my kids information was automatically added to my fiancé's return, despite him NOT claiming them and clicking through the software selecting the options clearly stating he was NOT claiming them and someone else was claiming them. By admission of a TurboTax Customer Service Representative, 1,000s of other people have experienced the same issue that was caused by this software. In short, I didn't get to claim my kids due to an issue with their software, my fiancé has to amend his taxes because he didn't get to claim them either, we're out the tax break we would have gotten for the kids, I couldn't efile, and I'll have to file by mail and receive my return by check instead of direct deposit like this is the 50's. To add further criticism in hopes that TurboTax decides to improve, I had to make 6 calls to try to get the issue resolved, no one could help, I was hung up on 5 of those 6 times, and my fiancé had the same exact experience. The representative's were nice enough though, even if some of them did not know what they we're talking about or were suggesting I try to submit false information to get my return accepted instead of actually fixing the problem.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3570
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Many years of using Turbo Tax I have been using TurboTax for about 15 years. It was challenging this year because we moved to another state, and had 2 state tax returns this year; plus selling and buying a house. TurboTax got me through the process!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is great! The live expert was fast, friendly and super patient!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is great. Quick and responsive. I was contacted immediately.
Date published: 2023-02-28
Rated 1 out of 5 by from I don’t like turbo tax It’s easy to use yes however I don’t like how much it costs even the cheapest option is $78 and for some that could be their entire tax return I just think it’s so stupid that we have to pay to get our money back when we are legally required to file our taxes that is just so stupid and a bad business model
Date published: 2023-02-28
Rated 1 out of 5 by from Having to Upgrade from Free to Deluxe should not have to upgrade because of a repayment on healthcare tax credit.
Date published: 2023-02-28
Rated 3 out of 5 by from Retired tax professional Too many windows, I did not like being directed to additional costs.
Date published: 2023-02-28
Rated 5 out of 5 by from The easiest way for me to file my taxes online It was my first time filing my taxes on my own and for me turbo tax provided the most help and was the easiest for me to file.
Date published: 2023-02-28
Rated 5 out of 5 by from Always Easy Once again, and for more than a decade, an easy experience that gave me a lot of confidence throughout.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is easy and great to use Turbo Tax is very easy to use with it's step by step instructions. I feel it makes doing my taxes safe and easy.
Date published: 2023-02-28
Rated 1 out of 5 by from I hate TurboTax I have used TurboTax for more than 6 years, and this year they have complicated my filing process more than I could have ever imagined. Additionally, it seems the price is constantly rising for me to file my own taxes with TurboTax at $139, when I could just file with the IRS for free or for considerably less at the price point of $55 with H&R Blocks software. With TurboTax's software, my kids information was automatically added to my fiancé's return, despite him NOT claiming them and clicking through the software selecting the options clearly stating he was NOT claiming them and someone else was claiming them. By admission of a TurboTax Customer Service Representative, 1,000s of other people have experienced the same issue that was caused by this software. In short, I didn't get to claim my kids due to an issue with their software, my fiancé has to amend his taxes because he didn't get to claim them either, we're out the tax break we would have gotten for the kids, I couldn't efile, and I'll have to file by mail and receive my return by check instead of direct deposit like this is the 50's. To add further criticism in hopes that TurboTax decides to improve, I had to make 6 calls to try to get the issue resolved, no one could help, I was hung up on 5 of those 6 times, and my fiancé had the same exact experience. The representative's were nice enough though, even if some of them did not know what they we're talking about or were suggesting I try to submit false information to get my return accepted instead of actually fixing the problem.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3570