TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Takes the stress out of filing Turbo Tax step by step process could not be easier.
Date published: 2021-10-15
Rated 2 out of 5 by from Worse Every Year Very hard to track down what magic juice TT is doing. The "data source" feature in forms hardly ever works. The forms mode is weak. Even basic features like importing data or 1099-NEC that work in Deluxe don't work in Business.
Date published: 2021-10-15
Rated 3 out of 5 by from Turbo Tax online version can't view tax forms Turbo tax is very easy for many things but very cumbersome in many other ways. There is way too much of scrolling repeatedly through long forms. Frequently used features like a SEP-IRA contribution for self-employed individuals is almost impossible to find. Finally, and most importantly, the online version does NOT provide forms-view, which is essential to double check several things and make certain corrections. It took me and my tax accountant one-half hour to figure out how to switch from online to downloaded version and then to get the work we had entered to upload into the downloaded version. Bottom-line: Turbo Tax is great for someone with a simple tax situation. It is NOT designed well for people with a more complicated situation, and it will drive a tax accountant crazy with some of its quirks.
Date published: 2021-10-15
Rated 5 out of 5 by from Solid Product Return customer. Best tax product and each section is explained thoroughly.
Date published: 2021-10-15
Rated 5 out of 5 by from Amazing program and live CPA support! I had three amazing CPA's support me with reviewing my state and federal information. The level of service created a greater sense of confidence in getting us to the finish line. We are gratefully done.
Date published: 2021-10-15
Rated 5 out of 5 by from Easy to use and file Very intuitive, fast, and easy!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-10-15
Rated 5 out of 5 by from Handy resource TurboTax is a really handy resource. It makes the process easy, and getting the extra help was also useful.
Date published: 2021-10-15
Rated 2 out of 5 by from AGI Pin The AGI Pin does not work - it was asking for my husband and I's AGI in separate screens, even though we filed together in 2019, and used Turbo Tax. I pulled my transcripts directly from the IRS to confirm the AGI number was correct. I tried submitting with the AGI under both my husband and I - rejected. I tried it under just the primary - rejected. I am not happy, as I paid turbo-tax to file my state return electronically and now I have to file by mail.
Date published: 2021-10-15
Rated 5 out of 5 by from I couldn't live without TurboTax I have used TurboTax for my personal and business as a Realtor/Independant Contractor and have had the best experience with this system/program. It guides me step by step of what I need and how to help me save money and things to remember, etc. I love having the control of knowing every step of this process. I will be using this in years to come for Federal and State.
Date published: 2021-10-15
Rated 4 out of 5 by from TURBO TAX IS SOMETIMES VERY CONFUSING, BUT IT WORK Was only able to finish with Lamar's expert assistance
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 3570
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Takes the stress out of filing Turbo Tax step by step process could not be easier.
Date published: 2021-10-15
Rated 2 out of 5 by from Worse Every Year Very hard to track down what magic juice TT is doing. The "data source" feature in forms hardly ever works. The forms mode is weak. Even basic features like importing data or 1099-NEC that work in Deluxe don't work in Business.
Date published: 2021-10-15
Rated 3 out of 5 by from Turbo Tax online version can't view tax forms Turbo tax is very easy for many things but very cumbersome in many other ways. There is way too much of scrolling repeatedly through long forms. Frequently used features like a SEP-IRA contribution for self-employed individuals is almost impossible to find. Finally, and most importantly, the online version does NOT provide forms-view, which is essential to double check several things and make certain corrections. It took me and my tax accountant one-half hour to figure out how to switch from online to downloaded version and then to get the work we had entered to upload into the downloaded version. Bottom-line: Turbo Tax is great for someone with a simple tax situation. It is NOT designed well for people with a more complicated situation, and it will drive a tax accountant crazy with some of its quirks.
Date published: 2021-10-15
Rated 5 out of 5 by from Solid Product Return customer. Best tax product and each section is explained thoroughly.
Date published: 2021-10-15
Rated 5 out of 5 by from Amazing program and live CPA support! I had three amazing CPA's support me with reviewing my state and federal information. The level of service created a greater sense of confidence in getting us to the finish line. We are gratefully done.
Date published: 2021-10-15
Rated 5 out of 5 by from Easy to use and file Very intuitive, fast, and easy!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-10-15
Rated 5 out of 5 by from Handy resource TurboTax is a really handy resource. It makes the process easy, and getting the extra help was also useful.
Date published: 2021-10-15
Rated 2 out of 5 by from AGI Pin The AGI Pin does not work - it was asking for my husband and I's AGI in separate screens, even though we filed together in 2019, and used Turbo Tax. I pulled my transcripts directly from the IRS to confirm the AGI number was correct. I tried submitting with the AGI under both my husband and I - rejected. I tried it under just the primary - rejected. I am not happy, as I paid turbo-tax to file my state return electronically and now I have to file by mail.
Date published: 2021-10-15
Rated 5 out of 5 by from I couldn't live without TurboTax I have used TurboTax for my personal and business as a Realtor/Independant Contractor and have had the best experience with this system/program. It guides me step by step of what I need and how to help me save money and things to remember, etc. I love having the control of knowing every step of this process. I will be using this in years to come for Federal and State.
Date published: 2021-10-15
Rated 4 out of 5 by from TURBO TAX IS SOMETIMES VERY CONFUSING, BUT IT WORK Was only able to finish with Lamar's expert assistance
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 3570