TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Whatever user friendly but didn't like the outcome of having to pay fed gov
Date published: 2021-04-12
Rated 5 out of 5 by from So simple, so fast This is the third year I've used TurboTax. I always opt for the Plus service, so I get some extra TLC, but it's well worth the price.
Date published: 2021-04-12
Rated 4 out of 5 by from A few issues I have used Turbo Tax for years and love it! I do have a few issues I ran into this year. Maybe it's because I'm getting old or my taxes are a bit more complicated now. I had a lot of trouble reading many of the screens during the process. A way to make the print appear more bold would be much appreciated. Somehow I managed to totally miss where to enter estimated tax payments I had made during the year. I was not until I was nearly done that I realized I had never encountered a place to do that. A quick search in the search box took me to the place to enter them. In the Income section! I'm sure that when I finished getting all the income information from 1099-R forms I kind of just blew past the rest of the things listed in the income section. I apparently also missed where TT asked me if I had Social Security payments. Not sure what the solution would be, but for sure I would not expect tax payments to be entered in the income section. I hope to continue to be able to use Turbo Tax for a long time. I really do like it!
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is really good, a few awkward steps The awkward steps can be worked through or around.
Date published: 2021-04-12
Rated 5 out of 5 by from Would Recommend! Have been using TurboTax online for years and they're easy, and check for anything I might have missed. Awesome service!
Date published: 2021-04-12
Rated 5 out of 5 by from Love It! I have been a Turbotax customer for about as long as one could file online and have always been very satisfied with both the product and the customer service!
Date published: 2021-04-12
Rated 5 out of 5 by from Great job Simple and easy to use can import info from a photo
Date published: 2021-04-12
Rated 5 out of 5 by from Tax review Filling out the forms was easy. I worked with one of Turbo Tax experts on a problem I could not resolve. Tax expert solved the issue.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is great. This is easy to use and quick. I wish it wasn't so expensive.
Date published: 2021-04-12
Rated 2 out of 5 by from Need improvements such as IP PIN missing alert TurboTax does not worth for its value it provides. Base Software itself expensive. In addition to that they charge $25 for e-filing for State. Due to missing IP PIN (IRS pin), the e-File got rejected very often with Turbo tax e-filing. TurboTax could alert to user about it to prevent rejection. It happened to so many users every year. Very disappointing.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3569
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Whatever user friendly but didn't like the outcome of having to pay fed gov
Date published: 2021-04-12
Rated 5 out of 5 by from So simple, so fast This is the third year I've used TurboTax. I always opt for the Plus service, so I get some extra TLC, but it's well worth the price.
Date published: 2021-04-12
Rated 4 out of 5 by from A few issues I have used Turbo Tax for years and love it! I do have a few issues I ran into this year. Maybe it's because I'm getting old or my taxes are a bit more complicated now. I had a lot of trouble reading many of the screens during the process. A way to make the print appear more bold would be much appreciated. Somehow I managed to totally miss where to enter estimated tax payments I had made during the year. I was not until I was nearly done that I realized I had never encountered a place to do that. A quick search in the search box took me to the place to enter them. In the Income section! I'm sure that when I finished getting all the income information from 1099-R forms I kind of just blew past the rest of the things listed in the income section. I apparently also missed where TT asked me if I had Social Security payments. Not sure what the solution would be, but for sure I would not expect tax payments to be entered in the income section. I hope to continue to be able to use Turbo Tax for a long time. I really do like it!
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is really good, a few awkward steps The awkward steps can be worked through or around.
Date published: 2021-04-12
Rated 5 out of 5 by from Would Recommend! Have been using TurboTax online for years and they're easy, and check for anything I might have missed. Awesome service!
Date published: 2021-04-12
Rated 5 out of 5 by from Love It! I have been a Turbotax customer for about as long as one could file online and have always been very satisfied with both the product and the customer service!
Date published: 2021-04-12
Rated 5 out of 5 by from Great job Simple and easy to use can import info from a photo
Date published: 2021-04-12
Rated 5 out of 5 by from Tax review Filling out the forms was easy. I worked with one of Turbo Tax experts on a problem I could not resolve. Tax expert solved the issue.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is great. This is easy to use and quick. I wish it wasn't so expensive.
Date published: 2021-04-12
Rated 2 out of 5 by from Need improvements such as IP PIN missing alert TurboTax does not worth for its value it provides. Base Software itself expensive. In addition to that they charge $25 for e-filing for State. Due to missing IP PIN (IRS pin), the e-File got rejected very often with Turbo tax e-filing. TurboTax could alert to user about it to prevent rejection. It happened to so many users every year. Very disappointing.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3569