TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax! Is wonderful!! I'm mad I can't remember the name of my Tax Expert and I literally just got off the phone with her!! (I have a really bad memory). I don't know anything about taxes and yet she answered every question I had and then some :3
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is the best They have the best customer service the agent that I spoke with really help me and guide me through what I needed thanks to TurboTax I was able to file my taxes
Date published: 2021-02-22
Rated 2 out of 5 by from TurboTax is not free TurbooTax charges too much. It is very convenient though
Date published: 2021-02-22
Rated 5 out of 5 by from TRUSTED It was a little tricky when I had to find my 16 digit code since I updated it before signing in. So sign in prior to checking for or accepting updates.
Date published: 2021-02-22
Rated 5 out of 5 by from Quite Happy overall I have not done my own taxes for +20 years. This takes some study and patience, and you really need to have all your documents lined-up. I am quite pleased with the way the program is laid-out, the assists available, and being able to save and return. I'll use this next year!
Date published: 2021-02-22
Rated 5 out of 5 by from Very Satisfied The customer service was very professional and helpful when needed. I feel I was able to maximize my return amount, and had the confidence to file by myself.
Date published: 2021-02-22
Rated 2 out of 5 by from Delux tax fees I do not like that because I have a HSA i was forced to upgrade for forty dollars. That would have been acceptable if I didn't have to pay two extra fees for reviewing my state tax and for having the money taken out of my refund. That is a ridiculous convenience fee. If the convenience was maybe five or six dollars that would be much more acceptable. I did every single thing on my own. If I didn't have the HSA my refund revuew would have been free, and I definitely should not have had to pay anything for my state tax when it had to be reviewed FREE on the basic version for the exact same way.
Date published: 2021-02-22
Rated 5 out of 5 by from Love turbo tax It gets easier and easier each year, the software is up to date, and very helpful answering questions. It makes a diff process so easy.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great! It is very easy to use and they walk through everything with you step-by-step.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was easy and very informative. TurboTax helped me figure out which tax return form was right for me! It also helped me with any questions I had along the way.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 3561
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax! Is wonderful!! I'm mad I can't remember the name of my Tax Expert and I literally just got off the phone with her!! (I have a really bad memory). I don't know anything about taxes and yet she answered every question I had and then some :3
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is the best They have the best customer service the agent that I spoke with really help me and guide me through what I needed thanks to TurboTax I was able to file my taxes
Date published: 2021-02-22
Rated 2 out of 5 by from TurboTax is not free TurbooTax charges too much. It is very convenient though
Date published: 2021-02-22
Rated 5 out of 5 by from TRUSTED It was a little tricky when I had to find my 16 digit code since I updated it before signing in. So sign in prior to checking for or accepting updates.
Date published: 2021-02-22
Rated 5 out of 5 by from Quite Happy overall I have not done my own taxes for +20 years. This takes some study and patience, and you really need to have all your documents lined-up. I am quite pleased with the way the program is laid-out, the assists available, and being able to save and return. I'll use this next year!
Date published: 2021-02-22
Rated 5 out of 5 by from Very Satisfied The customer service was very professional and helpful when needed. I feel I was able to maximize my return amount, and had the confidence to file by myself.
Date published: 2021-02-22
Rated 2 out of 5 by from Delux tax fees I do not like that because I have a HSA i was forced to upgrade for forty dollars. That would have been acceptable if I didn't have to pay two extra fees for reviewing my state tax and for having the money taken out of my refund. That is a ridiculous convenience fee. If the convenience was maybe five or six dollars that would be much more acceptable. I did every single thing on my own. If I didn't have the HSA my refund revuew would have been free, and I definitely should not have had to pay anything for my state tax when it had to be reviewed FREE on the basic version for the exact same way.
Date published: 2021-02-22
Rated 5 out of 5 by from Love turbo tax It gets easier and easier each year, the software is up to date, and very helpful answering questions. It makes a diff process so easy.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is great! It is very easy to use and they walk through everything with you step-by-step.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was easy and very informative. TurboTax helped me figure out which tax return form was right for me! It also helped me with any questions I had along the way.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 3561