TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from TurboTax missed doing the filing I finished the return Feb. 2nd. I exited the program assuming that the return had been electronically filed. No mention from TT that it still needed more data when I did the auto audit; no problems were reported. Now, 7 weeks later, I re-opened the program to discover it had not been filed. Just fortunate I rechecked!
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Very easy. Recommend to everyone. First time to use turbo tax will use it again
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is awesome This program cleared up and error made last year with another tax product and helped me explain it to IRS to avoid paying a penalty
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Very ready to use will use every year fior now in.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is my recommended way to file taxes Filing was very quick and the communication with my agent was amazing. They were very clear as to what I needed to provide, and they helped me every step of the way as it was my first time filing.
Date published: 2022-03-31
Rated 2 out of 5 by from Turbo Tax is good, but... Overall the product is good. Unfortunately, the question/response process wanders down totally irrelevant paths like asking about forms related to children when children haven't been in this household for decades. Further, online support is abysmal. Searching for specific help becomes circular without good filters. Lastly, a login related issue could not be resolved as the verification processes did not work properly.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax Live was an excellent experience I worked with Ray and he helped me find all the tax benefits and got me the best possible outcome for personal and business taxes.
Date published: 2022-03-31
Rated 5 out of 5 by from great people everyone was kind, calm, and professional, they helped me as needed.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Very helpful, easy to understand. Excellent service
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax has never failed me!! I have been using TurboTax for many years, ever since I was active duty. I have always gotten my max refund, and didn't have to pay an arm and a leg just to get my taxes done. This year, I opted to use the full service deluxe and I am so happy that I did. Mirtha has been amazing. She has been in constant communication with me and has been able to answer my questions. It feels so good to know that I don't have to worry about something not being right on my return because of the expertise and guarantee that TurboTax is providing.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3561
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax missed doing the filing I finished the return Feb. 2nd. I exited the program assuming that the return had been electronically filed. No mention from TT that it still needed more data when I did the auto audit; no problems were reported. Now, 7 weeks later, I re-opened the program to discover it had not been filed. Just fortunate I rechecked!
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Very easy. Recommend to everyone. First time to use turbo tax will use it again
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is awesome This program cleared up and error made last year with another tax product and helped me explain it to IRS to avoid paying a penalty
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Very ready to use will use every year fior now in.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is my recommended way to file taxes Filing was very quick and the communication with my agent was amazing. They were very clear as to what I needed to provide, and they helped me every step of the way as it was my first time filing.
Date published: 2022-03-31
Rated 2 out of 5 by from Turbo Tax is good, but... Overall the product is good. Unfortunately, the question/response process wanders down totally irrelevant paths like asking about forms related to children when children haven't been in this household for decades. Further, online support is abysmal. Searching for specific help becomes circular without good filters. Lastly, a login related issue could not be resolved as the verification processes did not work properly.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax Live was an excellent experience I worked with Ray and he helped me find all the tax benefits and got me the best possible outcome for personal and business taxes.
Date published: 2022-03-31
Rated 5 out of 5 by from great people everyone was kind, calm, and professional, they helped me as needed.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Very helpful, easy to understand. Excellent service
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax has never failed me!! I have been using TurboTax for many years, ever since I was active duty. I have always gotten my max refund, and didn't have to pay an arm and a leg just to get my taxes done. This year, I opted to use the full service deluxe and I am so happy that I did. Mirtha has been amazing. She has been in constant communication with me and has been able to answer my questions. It feels so good to know that I don't have to worry about something not being right on my return because of the expertise and guarantee that TurboTax is providing.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3561