TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Usually 5 stars but .... I think Turbo Tax is great, and quite easy to use. This year, however, I had a few technical glitches causing me extra troubleshooting, corrections, and even contacting LiveChat. My CA prior year refund was doubled for no reason, and some of the charities I donated to in the prior year, and which I deleted, showed up as charities I donated to this year. It is like the pointers were off. It picked up correct numbers, for but a different charity. I put the correct charity in, but when I looked at my tax return, it was wrong. So weird. Had to reinput numbers for my non-cash giving. Other than that. I like Turbo Tax, and I was very satisfied with the CPA who called and assisted me. Very knowledgeable.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Makes It Super Easy! Every question cues you on what, if any action is required. They break it down and do the work for you for a fast, easy return.
Date published: 2021-02-26
Rated 4 out of 5 by from A little scarry Too easy. One and done. Always paid someone before
Date published: 2021-02-26
Rated 5 out of 5 by from High quality with minimal time spent I was having issues with filing my taxes and within 10 min of being on the phone with Gregory all issues were solved. He was able to navigate the turbo tax software quickly to resolve the hangups I was having.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is fantastic! Everything went very smooth, per usual with TurboTax. There were a few new things I needed to do this year and TurboTax had no problem helping me through it. Also the help window was extremely well done and useful!
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome! So Easy to use. Questions are answered right on the spot. No guesswork. Just follow the prompts, pay, and done!!
Date published: 2021-02-26
Rated 5 out of 5 by from THIS SERVICE IS FIRST RATE We have used Turbo Tax pretty much our entire lives - since the first CD was made. I don't know why anyone would use another provider.
Date published: 2021-02-26
Rated 5 out of 5 by from AWESOME job lee guided me in a very professional manner i would recommend turbotax
Date published: 2021-02-26
Rated 5 out of 5 by from Expectacular The software is easy to do Everyone should do their taxes here. Turbo tax people will guide you and help you, fantastic!
Date published: 2021-02-26
Rated 4 out of 5 by from little hard to find "file" help instructions guided me to find "file" to change from mail to e-file status
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3543
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Usually 5 stars but .... I think Turbo Tax is great, and quite easy to use. This year, however, I had a few technical glitches causing me extra troubleshooting, corrections, and even contacting LiveChat. My CA prior year refund was doubled for no reason, and some of the charities I donated to in the prior year, and which I deleted, showed up as charities I donated to this year. It is like the pointers were off. It picked up correct numbers, for but a different charity. I put the correct charity in, but when I looked at my tax return, it was wrong. So weird. Had to reinput numbers for my non-cash giving. Other than that. I like Turbo Tax, and I was very satisfied with the CPA who called and assisted me. Very knowledgeable.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Makes It Super Easy! Every question cues you on what, if any action is required. They break it down and do the work for you for a fast, easy return.
Date published: 2021-02-26
Rated 4 out of 5 by from A little scarry Too easy. One and done. Always paid someone before
Date published: 2021-02-26
Rated 5 out of 5 by from High quality with minimal time spent I was having issues with filing my taxes and within 10 min of being on the phone with Gregory all issues were solved. He was able to navigate the turbo tax software quickly to resolve the hangups I was having.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is fantastic! Everything went very smooth, per usual with TurboTax. There were a few new things I needed to do this year and TurboTax had no problem helping me through it. Also the help window was extremely well done and useful!
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome! So Easy to use. Questions are answered right on the spot. No guesswork. Just follow the prompts, pay, and done!!
Date published: 2021-02-26
Rated 5 out of 5 by from THIS SERVICE IS FIRST RATE We have used Turbo Tax pretty much our entire lives - since the first CD was made. I don't know why anyone would use another provider.
Date published: 2021-02-26
Rated 5 out of 5 by from AWESOME job lee guided me in a very professional manner i would recommend turbotax
Date published: 2021-02-26
Rated 5 out of 5 by from Expectacular The software is easy to do Everyone should do their taxes here. Turbo tax people will guide you and help you, fantastic!
Date published: 2021-02-26
Rated 4 out of 5 by from little hard to find "file" help instructions guided me to find "file" to change from mail to e-file status
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3543