TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from OK if you are doing basic upcharges if you have anything above an EZ form. Ok if your doing EZ
Date published: 2021-04-11
Rated 3 out of 5 by from Works well, but re-ordering questions is welcome The software works well. Some sections should be reviewed for the sequence in which they are presented. For example, the stimulus check questions came at the end of "guide me," right before the State taxes, well after the income section was completed. The application of refund to next year's taxes should avoid the message indicated we are "rare" that we neither had to pay in nor got a refund. We got a refund, but applied it. Why doesn't TT know this?
Date published: 2021-04-11
Rated 3 out of 5 by from California PPP adjustment is a mess Calfiornia state product is average at best. The PPP reconciliation is a nightmare. Hope this gets fixed at some point via updates or at least by 2022.
Date published: 2021-04-11
Rated 5 out of 5 by from simply and easy When you efile, one of the questions relates to AGI. The program asks each taxpayer filing jointly to confirm AGI. However, the number automatically provided by Turbo Tax is the total joint income even though the question asks for each to confirm the total. What if one party earned all the income? For joint return, the question should ask for total not by individual name.
Date published: 2021-04-11
Rated 5 out of 5 by from Generally a very good experience I was generally very happy with the software and the support I received with a couple questions.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome!! I have used Turbo Tax for at 10 years plus! I love the ease of completing my taxes at home, comfortably. I also like how I can stop and start my taxes anytime. I can't see myself going to a tax accountant anymore with how easily TurboTax makes sure I have answered every question and reviewed every option.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo is good I think good experience is good. I have Turbo for many many many years.
Date published: 2021-04-11
Rated 5 out of 5 by from SIMPLE AND EASY TO USE GREAT AND EASY TO USE, TOOK LITTLE TIME TO PREPARE
Date published: 2021-04-11
Rated 5 out of 5 by from great experience Brittany was extremely helpful and friendly, the upgrade of live support is worth it
Date published: 2021-04-11
Rated 3 out of 5 by from Great service but they sneak in charges The program is easy to use but they don't tell you when something will cost you until you reach the end. After close to 6 hours of work i got charged 265 dollars because they didn't tell me that transferring federal taxes into the state review costed 50 dollars and i got charged 40 dollars for them to take money out of my return.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3504
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from OK if you are doing basic upcharges if you have anything above an EZ form. Ok if your doing EZ
Date published: 2021-04-11
Rated 3 out of 5 by from Works well, but re-ordering questions is welcome The software works well. Some sections should be reviewed for the sequence in which they are presented. For example, the stimulus check questions came at the end of "guide me," right before the State taxes, well after the income section was completed. The application of refund to next year's taxes should avoid the message indicated we are "rare" that we neither had to pay in nor got a refund. We got a refund, but applied it. Why doesn't TT know this?
Date published: 2021-04-11
Rated 3 out of 5 by from California PPP adjustment is a mess Calfiornia state product is average at best. The PPP reconciliation is a nightmare. Hope this gets fixed at some point via updates or at least by 2022.
Date published: 2021-04-11
Rated 5 out of 5 by from simply and easy When you efile, one of the questions relates to AGI. The program asks each taxpayer filing jointly to confirm AGI. However, the number automatically provided by Turbo Tax is the total joint income even though the question asks for each to confirm the total. What if one party earned all the income? For joint return, the question should ask for total not by individual name.
Date published: 2021-04-11
Rated 5 out of 5 by from Generally a very good experience I was generally very happy with the software and the support I received with a couple questions.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome!! I have used Turbo Tax for at 10 years plus! I love the ease of completing my taxes at home, comfortably. I also like how I can stop and start my taxes anytime. I can't see myself going to a tax accountant anymore with how easily TurboTax makes sure I have answered every question and reviewed every option.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo is good I think good experience is good. I have Turbo for many many many years.
Date published: 2021-04-11
Rated 5 out of 5 by from SIMPLE AND EASY TO USE GREAT AND EASY TO USE, TOOK LITTLE TIME TO PREPARE
Date published: 2021-04-11
Rated 5 out of 5 by from great experience Brittany was extremely helpful and friendly, the upgrade of live support is worth it
Date published: 2021-04-11
Rated 3 out of 5 by from Great service but they sneak in charges The program is easy to use but they don't tell you when something will cost you until you reach the end. After close to 6 hours of work i got charged 265 dollars because they didn't tell me that transferring federal taxes into the state review costed 50 dollars and i got charged 40 dollars for them to take money out of my return.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3504