TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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Rated 2 out of 5 by
JMH4729 from
Doesn't send your tax documents
Had to double check and resend my taxes 6 weeks after I had originally filed. Taxes were almost late because of it. Prices keep increasing year over year.
Date published: 2022-04-20
Rated 4 out of 5 by
GJessie from
Fast and easy
I feel very confortable because the questions are easy and it is easy to follow.
Date published: 2022-04-20
Rated 3 out of 5 by
Broh55 from
There are far too many questions at the end
As I got to the electronic filing step, there were far too many questions, and details to add. These should be asked during the preperation stages, not at the end.
Date published: 2022-04-20
Rated 5 out of 5 by
Buffenough from
Simple
Do not be afraid if you never have done your own taxes. This program will guide you through it! Quick and easy!
Date published: 2022-04-20
Rated 5 out of 5 by
Alice 512 from
GREAT SERVICE
WOULD USE AGAIN when needing to do my taxes!!!!!!!
Date published: 2022-04-20
Rated 5 out of 5 by
hhahn04 from
Patricia
I needed help with finishing my return. I had spent 5 days trying to figure out what was wrong. I got all my necessary documents and still was having trouble. I called the help line and a pleasant, knowledgeable Patricia assisted me in finally filing my return. Thank you!
Date published: 2022-04-20
Rated 5 out of 5 by
cnunnez from
awsome
no need of expert with turbo tax is easy and fast!!!
Date published: 2022-04-20
Rated 4 out of 5 by
Ace332 from
good product but too much repetition of questions
It would be nice if once I complete a series of questions that I do not have to answer them again when re-entering that section of the return.
Date published: 2022-04-20
Rated 5 out of 5 by
Mackennessy from
so easy
like how easy it is to navigate the site, dont get lost or confused
Date published: 2022-04-20
Rated 1 out of 5 by
DisgustedwithTurboTax from
Can't e-file Mass. Returns with Teachers Pension
There is a software glitch in the 2021 Home & Business whereby the Massachusetts Tax Return cannot be e-filed if you received a Mass. Teachers' Pension, which is mostly taxable one the Federal but fully non-taxable on the Mass. state return. When I google this problem, this glitch has continued for years at TurboTax.
All TurboTax® Offerings Reviews - Page 351
Date published: 2022-04-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
JMH4729 from
Doesn't send your tax documents
Had to double check and resend my taxes 6 weeks after I had originally filed. Taxes were almost late because of it. Prices keep increasing year over year.
Date published: 2022-04-20
Rated 4 out of 5 by
GJessie from
Fast and easy
I feel very confortable because the questions are easy and it is easy to follow.
Date published: 2022-04-20
Rated 3 out of 5 by
Broh55 from
There are far too many questions at the end
As I got to the electronic filing step, there were far too many questions, and details to add. These should be asked during the preperation stages, not at the end.
Date published: 2022-04-20
Rated 5 out of 5 by
Buffenough from
Simple
Do not be afraid if you never have done your own taxes. This program will guide you through it! Quick and easy!
Date published: 2022-04-20
Rated 5 out of 5 by
Alice 512 from
GREAT SERVICE
WOULD USE AGAIN when needing to do my taxes!!!!!!!
Date published: 2022-04-20
Rated 5 out of 5 by
hhahn04 from
Patricia
I needed help with finishing my return. I had spent 5 days trying to figure out what was wrong. I got all my necessary documents and still was having trouble. I called the help line and a pleasant, knowledgeable Patricia assisted me in finally filing my return. Thank you!
Date published: 2022-04-20
Rated 5 out of 5 by
cnunnez from
awsome
no need of expert with turbo tax is easy and fast!!!
Date published: 2022-04-20
Rated 4 out of 5 by
Ace332 from
good product but too much repetition of questions
It would be nice if once I complete a series of questions that I do not have to answer them again when re-entering that section of the return.
Date published: 2022-04-20
Rated 5 out of 5 by
Mackennessy from
so easy
like how easy it is to navigate the site, dont get lost or confused
Date published: 2022-04-20
Rated 1 out of 5 by
DisgustedwithTurboTax from
Can't e-file Mass. Returns with Teachers Pension
There is a software glitch in the 2021 Home & Business whereby the Massachusetts Tax Return cannot be e-filed if you received a Mass. Teachers' Pension, which is mostly taxable one the Federal but fully non-taxable on the Mass. state return. When I google this problem, this glitch has continued for years at TurboTax.
All TurboTax® Offerings Reviews - Page 351
Date published: 2022-04-20