TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Marc N Belinda from
Getting easier every year!
Been using TT on and off for over 20 years. About 7 years this last stretch. Usability is excellent.
Date published: 2021-02-24
Rated 1 out of 5 by
fglasier from
turbo tax sucks
no one i talked to had immediate answers i hated when they referred to "articles" constantly. Not knowlegeable!!!!
Date published: 2021-02-24
Rated 1 out of 5 by
jgull from
Turbotax is misleading and inefficient
Very misleading on prices, discounts, services offered and efficiency. Would not have paid so much for this service had I known it would be so inconvenient. Shame on me for trusting turbotax, again!
Date published: 2021-02-24
Rated 5 out of 5 by
Bopper66 from
Turbotax is great
Great experience working with turbotax fast and easy
Date published: 2021-02-24
Rated 3 out of 5 by
fiftyfiftyfifty from
Awesome!!! except for predatory processing fee
TurboTax is a fantastic software platform that allows millions of users to feel confident with their taxes. It's quick, easy, convenient, and stores information from previous years, which helps support the first three superlatives given in this sentence. I have no immediate plans to stop using TurboTax and recommend it to all. I need to give a 3-star review for two reasons. A three-star review is more likely to be considered, especially with this character count. The main reason, however, is the lack of warning or detail about the $40 processing fee. A big pull for TurboTax is the easy-to-use-UI, so it's quite disingenuous that this additional fee is being intentionally underemphasized on the page... especially in relation to the other fees for upgraded TurboTax filing packages. Please add significantly more warning about the $40 processing fee that occurs if you decide to use your tax refund to pay for a Deluxe or other upgraded model. Currently, you guys know what you're doing, and know it's not right.
Date published: 2021-02-24
Rated 5 out of 5 by
johnnyo76 from
great job
It was real easy to use, nothing to it. I'm glad I used it and it was free. Thanks Turbo Tax
Date published: 2021-02-24
Rated 5 out of 5 by
DJMOTORMIKE from
TURBO TAX IS GREAT AND EASY TO USE
BEEN USING TURBO TAX FOR YEARS AND NEVER CHANGING HOW I FILE MY TAXES. THANK YOU
Date published: 2021-02-24
Rated 3 out of 5 by
Rawman from
It was a fun experience
It may have took some time but I got some help from you guys and it was worth it
Date published: 2021-02-24
Rated 5 out of 5 by
Chris19852021 from
Phenomenal
Loved it and will be using it again next year THANK YOU TURBO TAX
Date published: 2021-02-24
Rated 5 out of 5 by
JeffL88 from
Couldn't have done it without Turbotax
Turbo Tax was a great help. I could not have done it without their help.
All TurboTax® Offerings Reviews - Page 351
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Marc N Belinda from
Getting easier every year!
Been using TT on and off for over 20 years. About 7 years this last stretch. Usability is excellent.
Date published: 2021-02-24
Rated 1 out of 5 by
fglasier from
turbo tax sucks
no one i talked to had immediate answers i hated when they referred to "articles" constantly. Not knowlegeable!!!!
Date published: 2021-02-24
Rated 1 out of 5 by
jgull from
Turbotax is misleading and inefficient
Very misleading on prices, discounts, services offered and efficiency. Would not have paid so much for this service had I known it would be so inconvenient. Shame on me for trusting turbotax, again!
Date published: 2021-02-24
Rated 5 out of 5 by
Bopper66 from
Turbotax is great
Great experience working with turbotax fast and easy
Date published: 2021-02-24
Rated 3 out of 5 by
fiftyfiftyfifty from
Awesome!!! except for predatory processing fee
TurboTax is a fantastic software platform that allows millions of users to feel confident with their taxes. It's quick, easy, convenient, and stores information from previous years, which helps support the first three superlatives given in this sentence. I have no immediate plans to stop using TurboTax and recommend it to all. I need to give a 3-star review for two reasons. A three-star review is more likely to be considered, especially with this character count. The main reason, however, is the lack of warning or detail about the $40 processing fee. A big pull for TurboTax is the easy-to-use-UI, so it's quite disingenuous that this additional fee is being intentionally underemphasized on the page... especially in relation to the other fees for upgraded TurboTax filing packages. Please add significantly more warning about the $40 processing fee that occurs if you decide to use your tax refund to pay for a Deluxe or other upgraded model. Currently, you guys know what you're doing, and know it's not right.
Date published: 2021-02-24
Rated 5 out of 5 by
johnnyo76 from
great job
It was real easy to use, nothing to it. I'm glad I used it and it was free. Thanks Turbo Tax
Date published: 2021-02-24
Rated 5 out of 5 by
DJMOTORMIKE from
TURBO TAX IS GREAT AND EASY TO USE
BEEN USING TURBO TAX FOR YEARS AND NEVER CHANGING HOW I FILE MY TAXES. THANK YOU
Date published: 2021-02-24
Rated 3 out of 5 by
Rawman from
It was a fun experience
It may have took some time but I got some help from you guys and it was worth it
Date published: 2021-02-24
Rated 5 out of 5 by
Chris19852021 from
Phenomenal
Loved it and will be using it again next year THANK YOU TURBO TAX
Date published: 2021-02-24
Rated 5 out of 5 by
JeffL88 from
Couldn't have done it without Turbotax
Turbo Tax was a great help. I could not have done it without their help.
All TurboTax® Offerings Reviews - Page 351
Date published: 2021-02-24