TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from TurboTax is terrible and too expensive Took way too long, asked for documents I already uploaded, failed to include all my W-2s which delayed further.
Date published: 2022-05-13
Rated 5 out of 5 by from Yay Very good! Quick easy and straightforward. Turbo tax very nice
Date published: 2022-05-13
Rated 5 out of 5 by from AMAZING AMAZING AMAZING- AMAZING- I have used turbo tax for two years. I love them more and more every year.
Date published: 2022-05-13
Rated 5 out of 5 by from My Preparer was great -- The person I worked with was great and went above and beyond to find the maximum refund -- I hope that Turbo Tax gives her a raise! She took over from another TT preparer who basically disappeared on me. This new person never rushed me, was super communicative, found additional savings for me and overall I felt totally confident with her assistance. Thank you!
Date published: 2022-05-13
Rated 5 out of 5 by from Turbotax was awesome Virginia was very helpful. Great customer service.
Date published: 2022-05-13
Rated 5 out of 5 by from Very helpful TurboTax was very helpful, and very patient with me
Date published: 2022-05-13
Rated 4 out of 5 by from Did not feel like my return had any priority TurboTax seemed a bit overwhelmed this year and I did not feel comfortable in the process
Date published: 2022-05-13
Rated 4 out of 5 by from First time experience and I was satified Having used Turbo Tax and completing taxes myself, I was used to seeing the forms. For some reason, I missed them. I felt like I was driving blind. However, It was nice to have someone else doing the work (after I hunted down documents, etc.) I enjoyed working with Matthew. He was responsive. He explained things. I liked working with him.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo tax is the best It was very good fast and easy and very helpful thank you it was great
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax is Easy I have done my own taxes with Turbo Tax in the past. I felt it was a reasonable value too. This year I did not feel as confident doing them, so hae someone do them for me. I felt the person that did my taxes did an excellent job. My only complaint is I felt the price was high. I have used a CPA in the past and paid less, but will admit it was 4 years ago that i did that. Not saying I am going to change, just thinking I might investigate other services next time around.
Date published: 2022-05-13
All TurboTax® Offerings Reviews - Page 351
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is terrible and too expensive Took way too long, asked for documents I already uploaded, failed to include all my W-2s which delayed further.
Date published: 2022-05-13
Rated 5 out of 5 by from Yay Very good! Quick easy and straightforward. Turbo tax very nice
Date published: 2022-05-13
Rated 5 out of 5 by from AMAZING AMAZING AMAZING- AMAZING- I have used turbo tax for two years. I love them more and more every year.
Date published: 2022-05-13
Rated 5 out of 5 by from My Preparer was great -- The person I worked with was great and went above and beyond to find the maximum refund -- I hope that Turbo Tax gives her a raise! She took over from another TT preparer who basically disappeared on me. This new person never rushed me, was super communicative, found additional savings for me and overall I felt totally confident with her assistance. Thank you!
Date published: 2022-05-13
Rated 5 out of 5 by from Turbotax was awesome Virginia was very helpful. Great customer service.
Date published: 2022-05-13
Rated 5 out of 5 by from Very helpful TurboTax was very helpful, and very patient with me
Date published: 2022-05-13
Rated 4 out of 5 by from Did not feel like my return had any priority TurboTax seemed a bit overwhelmed this year and I did not feel comfortable in the process
Date published: 2022-05-13
Rated 4 out of 5 by from First time experience and I was satified Having used Turbo Tax and completing taxes myself, I was used to seeing the forms. For some reason, I missed them. I felt like I was driving blind. However, It was nice to have someone else doing the work (after I hunted down documents, etc.) I enjoyed working with Matthew. He was responsive. He explained things. I liked working with him.
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo tax is the best It was very good fast and easy and very helpful thank you it was great
Date published: 2022-05-13
Rated 5 out of 5 by from Turbo Tax is Easy I have done my own taxes with Turbo Tax in the past. I felt it was a reasonable value too. This year I did not feel as confident doing them, so hae someone do them for me. I felt the person that did my taxes did an excellent job. My only complaint is I felt the price was high. I have used a CPA in the past and paid less, but will admit it was 4 years ago that i did that. Not saying I am going to change, just thinking I might investigate other services next time around.
Date published: 2022-05-13
All TurboTax® Offerings Reviews - Page 351