TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Annoyed Turbo tax makes filing very easy. I had to upgrade to the next tier because I had too many form or whatever. That's fine. But when prompted to pay for that upgrade, having chosen to deduct from my return, there was an extra $40 charge for the option to pay for the stupid fee with the return. That's ridiculous...
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax Review Love Turbo Tax, its easy, and efficient and when I need help all the resources are right there.
Date published: 2021-04-13
Rated 2 out of 5 by from Big Drop Off this year So many glitches this year and the ability to access support was broken... it would say it was going to call my home number, verify that I wanted them to call my home number, and then inevitably call my cell... which does not get coverage at my home.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo tax is amazing Turbo tax makes taxes easy and fast. I highly recommend it!
Date published: 2021-04-13
Rated 5 out of 5 by from It is so easy to use. This has made it so easy to do our own taxes saving us lots of $$$
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax Excellent Very easy to use. Did not use any live support. Used Turbo Tax for years.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbotax makes taxes easy Turbotax enabled me to complete both my state and federal taxes quickly and easily.
Date published: 2021-04-13
Rated 3 out of 5 by from Not crazy impressed Only using TurboTax because I'm in a vaguely unusual situation. Three stars because the interactivity and presentation of elements/ pages are very user-friendly. However, signing in and retrieving my password from last year was painful, and the customer service rep I spoke with was useless and confrontational. Also, I don't like being blindsided with fees, which Turbo Tax is guilty of year after year. They could be more transparent with pricing.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to use! We have used Turbotax for 2 years now, we love how easy it is to do our taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Very helpful in giving you the best option Had recommended the program to family members and friends.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3499
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Annoyed Turbo tax makes filing very easy. I had to upgrade to the next tier because I had too many form or whatever. That's fine. But when prompted to pay for that upgrade, having chosen to deduct from my return, there was an extra $40 charge for the option to pay for the stupid fee with the return. That's ridiculous...
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax Review Love Turbo Tax, its easy, and efficient and when I need help all the resources are right there.
Date published: 2021-04-13
Rated 2 out of 5 by from Big Drop Off this year So many glitches this year and the ability to access support was broken... it would say it was going to call my home number, verify that I wanted them to call my home number, and then inevitably call my cell... which does not get coverage at my home.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo tax is amazing Turbo tax makes taxes easy and fast. I highly recommend it!
Date published: 2021-04-13
Rated 5 out of 5 by from It is so easy to use. This has made it so easy to do our own taxes saving us lots of $$$
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax Excellent Very easy to use. Did not use any live support. Used Turbo Tax for years.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbotax makes taxes easy Turbotax enabled me to complete both my state and federal taxes quickly and easily.
Date published: 2021-04-13
Rated 3 out of 5 by from Not crazy impressed Only using TurboTax because I'm in a vaguely unusual situation. Three stars because the interactivity and presentation of elements/ pages are very user-friendly. However, signing in and retrieving my password from last year was painful, and the customer service rep I spoke with was useless and confrontational. Also, I don't like being blindsided with fees, which Turbo Tax is guilty of year after year. They could be more transparent with pricing.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to use! We have used Turbotax for 2 years now, we love how easy it is to do our taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Very helpful in giving you the best option Had recommended the program to family members and friends.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3499