TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Good It was fine. The Identification was too long- 2 hours and then it denied me.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax got me through my TAX PHOBIA!!!!!! I could not do it alone, but there was online help - three people who assisted me in: figuring out how to transfer my investment 1099s directly into Turbo Tax (TT) she was absolutely wonderful and patient; two others who helped me navigate the screens in two other parts of the info gathering - again wonderfully understanding and patient. It was much quicker with the last two due to me figuring out the promps with the first one. The two CPAs who helped me Jeanine (sp?) and George was also wonderful. The first walked me through questions concerning my 1099s. The second helped me complete my federal and state deductions - how to answer things that I didn't know didn't applt to me. George also stuck with me to the end of all the input. YAY GEORGE!!
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax is easy for me to prepare my taxes.i Turbo Tax is very easy to follow instructions, corrections, and they guide you in making the best decisions for your personal tax preparation.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is awesome Had another great experience with turbo tax will be coming back next tax year
Date published: 2022-03-27
Rated 3 out of 5 by from TurboTax Premier disappointed this year Downloading or installing via CD is smooth and quick. Once loaded and during use, it some minor worries and one big glitch were revealed. The minor worry was when calculating mortgage refinance interest with cash out not used directly on home improvement, the detailed calculations with good guidance and/or specific "helpful" examples would have been very useful, made for more accurate tax reporting, and time-saving. More specific examples on refi with cash out are sorely needed. The BIG concern was when trying to import brokerage Form 1099 (from a nationally recognized firm), it took the help of a very good TurboTax rep (kudos to her & her patience today March 26) and exactly one hour over the phone to finally import my 1099. The brokerage firm settings were all correct. Once we figured out what was happening, it required back-and-forth changing the display screen resolution with every copy & paste of the account login name and password and authorization code AND the prompts within the TurboTax software and pop-up windows. Even the TurboTax rep was surprised by the awkward process we had to administer (& endure) with Premier. The process was tedious & slow. This was the first time I had ANY difficulty with the TurboTax software after using it for some 15+ straight years. Again, kudos to the helpful support rep.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is the way to go. Have been using Turbo Tax for almost 10 years. Even though my tax situation has changed over time Turbo Tax makes it easy with it's robust tools. It offers helpful support a click away. Highly recommend.
Date published: 2022-03-27
Rated 5 out of 5 by from 5 Star Experience***** I've filed my taxes with TurboTax for 8 years in a row. Every year I'm pleasantly surprised with how easy they make the process.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax Easy to use, like the fact that it incorporates past turbotax files for easy checks with current filing.
Date published: 2022-03-27
Rated 5 out of 5 by from Very user friendly interface Used turbo tax for the first time and found it very straightforward to navigate.
Date published: 2022-03-27
Rated 5 out of 5 by from EASY to USE Tax Prep Followed on-line prompts. Easy to follow. Confident in the application as it related to me. I did not interact with an EXPERT>
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3496
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good It was fine. The Identification was too long- 2 hours and then it denied me.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax got me through my TAX PHOBIA!!!!!! I could not do it alone, but there was online help - three people who assisted me in: figuring out how to transfer my investment 1099s directly into Turbo Tax (TT) she was absolutely wonderful and patient; two others who helped me navigate the screens in two other parts of the info gathering - again wonderfully understanding and patient. It was much quicker with the last two due to me figuring out the promps with the first one. The two CPAs who helped me Jeanine (sp?) and George was also wonderful. The first walked me through questions concerning my 1099s. The second helped me complete my federal and state deductions - how to answer things that I didn't know didn't applt to me. George also stuck with me to the end of all the input. YAY GEORGE!!
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax is easy for me to prepare my taxes.i Turbo Tax is very easy to follow instructions, corrections, and they guide you in making the best decisions for your personal tax preparation.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is awesome Had another great experience with turbo tax will be coming back next tax year
Date published: 2022-03-27
Rated 3 out of 5 by from TurboTax Premier disappointed this year Downloading or installing via CD is smooth and quick. Once loaded and during use, it some minor worries and one big glitch were revealed. The minor worry was when calculating mortgage refinance interest with cash out not used directly on home improvement, the detailed calculations with good guidance and/or specific "helpful" examples would have been very useful, made for more accurate tax reporting, and time-saving. More specific examples on refi with cash out are sorely needed. The BIG concern was when trying to import brokerage Form 1099 (from a nationally recognized firm), it took the help of a very good TurboTax rep (kudos to her & her patience today March 26) and exactly one hour over the phone to finally import my 1099. The brokerage firm settings were all correct. Once we figured out what was happening, it required back-and-forth changing the display screen resolution with every copy & paste of the account login name and password and authorization code AND the prompts within the TurboTax software and pop-up windows. Even the TurboTax rep was surprised by the awkward process we had to administer (& endure) with Premier. The process was tedious & slow. This was the first time I had ANY difficulty with the TurboTax software after using it for some 15+ straight years. Again, kudos to the helpful support rep.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is the way to go. Have been using Turbo Tax for almost 10 years. Even though my tax situation has changed over time Turbo Tax makes it easy with it's robust tools. It offers helpful support a click away. Highly recommend.
Date published: 2022-03-27
Rated 5 out of 5 by from 5 Star Experience***** I've filed my taxes with TurboTax for 8 years in a row. Every year I'm pleasantly surprised with how easy they make the process.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax Easy to use, like the fact that it incorporates past turbotax files for easy checks with current filing.
Date published: 2022-03-27
Rated 5 out of 5 by from Very user friendly interface Used turbo tax for the first time and found it very straightforward to navigate.
Date published: 2022-03-27
Rated 5 out of 5 by from EASY to USE Tax Prep Followed on-line prompts. Easy to follow. Confident in the application as it related to me. I did not interact with an EXPERT>
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3496