TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from easy Taxes were easy to understand, file and easy to use.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is efficient! Turbo Tax steered me to itemize deductions for a bigger refund!
Date published: 2022-04-01
Rated 5 out of 5 by from It is great I had my Cheryl to assist she exceeded my expectation, she was very professional, courteous and attentive to my question. You have a gem
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is amazing Pat was my live expert today and she was absolutely amazing, so patient and kind. I would 100% use her again!
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is awesome The experience was very pleasant with questions asked that increased my return.
Date published: 2022-04-01
Rated 5 out of 5 by from Awesome Taxes are made simple. Thanks, Turbo. I highly recommend it. I can do it, anyone can do it.
Date published: 2022-04-01
Rated 1 out of 5 by from Major software errors I have used TurboTax for years, but was disturbed to find that the 2021 version contains software glitches that result in significant errors in tax calculations. Had I not identified these errors, I would have overpaid several thousand $$$ in taxes. The problem areas identified (I question whether there are others) include TT's "recommended" filing status, misreporting of mortgage interest on Schedule A, and the subsequent "recommendation" to take the Standard deduction rather than Itemizing. TurboTax users should NOT assume that TT's recommendations are accurate and should test it both ways. 2021 Filers will also need to ensure that the mortgage interest amount entered in the interview process is reported correctly on Schedule A, and test both the Standard deduction AND Itemized deductions to see which produces the best results. Those filing a State return should note that charitable contribution amounts are limited if Standard deduction is used for Federal form. Equally disturbing is the fact that TurboTax appears to be aware of these software errors (Customer Support provided a "workaround" which didn't work) and continues to market this product without notifying users of these problems. I am concerned for those who significantly overpaid their taxes and have no idea that they have. It is unlikely that I will continue to use TurboTax in the future because of this years' experience.
Date published: 2022-04-01
Rated 4 out of 5 by from Easy to use and helpful tips It was very quick and easy. xxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2022-04-01
Rated 5 out of 5 by from Preparation of Corp 2021 Tax return Not yet talked to a person.I hope to talk to a person soon. Hope I can understand all.
Date published: 2022-04-01
Rated 2 out of 5 by from Major problems Got latest updates. Imports didn't work. After some research on the web, found a work around for one bank. Brokerage company still didn't work. Several days later told I needed to get more updates. Finally, with another workaround managed to get all stock transactions in!!? Tried to e-file. Failed. Said I needed another update. After the update it said "Click "File'" to complete. Did so. It then said "Congratulations, you're all done!" But I wasn't. I had to click "Review" and go through that part to try to refile. This time it was successful. Good thing I didn't believe what it had said or I would have been thinking I'd filed when I hadn't. Bottom line: many major bugs! Every year it seems to get worse. I guess TurboTax has too many customers and is trying to get rid of some.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3491
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy Taxes were easy to understand, file and easy to use.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is efficient! Turbo Tax steered me to itemize deductions for a bigger refund!
Date published: 2022-04-01
Rated 5 out of 5 by from It is great I had my Cheryl to assist she exceeded my expectation, she was very professional, courteous and attentive to my question. You have a gem
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is amazing Pat was my live expert today and she was absolutely amazing, so patient and kind. I would 100% use her again!
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is awesome The experience was very pleasant with questions asked that increased my return.
Date published: 2022-04-01
Rated 5 out of 5 by from Awesome Taxes are made simple. Thanks, Turbo. I highly recommend it. I can do it, anyone can do it.
Date published: 2022-04-01
Rated 1 out of 5 by from Major software errors I have used TurboTax for years, but was disturbed to find that the 2021 version contains software glitches that result in significant errors in tax calculations. Had I not identified these errors, I would have overpaid several thousand $$$ in taxes. The problem areas identified (I question whether there are others) include TT's "recommended" filing status, misreporting of mortgage interest on Schedule A, and the subsequent "recommendation" to take the Standard deduction rather than Itemizing. TurboTax users should NOT assume that TT's recommendations are accurate and should test it both ways. 2021 Filers will also need to ensure that the mortgage interest amount entered in the interview process is reported correctly on Schedule A, and test both the Standard deduction AND Itemized deductions to see which produces the best results. Those filing a State return should note that charitable contribution amounts are limited if Standard deduction is used for Federal form. Equally disturbing is the fact that TurboTax appears to be aware of these software errors (Customer Support provided a "workaround" which didn't work) and continues to market this product without notifying users of these problems. I am concerned for those who significantly overpaid their taxes and have no idea that they have. It is unlikely that I will continue to use TurboTax in the future because of this years' experience.
Date published: 2022-04-01
Rated 4 out of 5 by from Easy to use and helpful tips It was very quick and easy. xxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2022-04-01
Rated 5 out of 5 by from Preparation of Corp 2021 Tax return Not yet talked to a person.I hope to talk to a person soon. Hope I can understand all.
Date published: 2022-04-01
Rated 2 out of 5 by from Major problems Got latest updates. Imports didn't work. After some research on the web, found a work around for one bank. Brokerage company still didn't work. Several days later told I needed to get more updates. Finally, with another workaround managed to get all stock transactions in!!? Tried to e-file. Failed. Said I needed another update. After the update it said "Click "File'" to complete. Did so. It then said "Congratulations, you're all done!" But I wasn't. I had to click "Review" and go through that part to try to refile. This time it was successful. Good thing I didn't believe what it had said or I would have been thinking I'd filed when I hadn't. Bottom line: many major bugs! Every year it seems to get worse. I guess TurboTax has too many customers and is trying to get rid of some.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3491