TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome and easy to use! Turbo Tax is great and very easy to use! Thank you for making it so easy.
Date published: 2021-04-13
Rated 5 out of 5 by from ease of use it was very easy to file, very pleased with ease of use
Date published: 2021-04-13
Rated 2 out of 5 by from Payment doesn't work Took all my bank information but no evidence I paid any taxes due yet. Can't revisit payment and research it just keeps saying taxes have been filed.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo tax is awesome! The software is very easy to use and can help you calculate tax refund for free.
Date published: 2021-04-13
Rated 5 out of 5 by from Gets better every year! TurboTax makes it easy to do my taxes on my own time and with the confidence I need to get it done right!
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax made filing easy! Filing 2020 taxes was made easy by TurboTax. Thanks!
Date published: 2021-04-13
Rated 5 out of 5 by from Need CPA review on business taxes too. Business software is pretty good, if you could provide a review by CPA, then it will be very good. I see CPA review on personal taxes but not business taxes. Hope it will be available for my next tax returns in 2022
Date published: 2021-04-13
Rated 3 out of 5 by from Issues with Pop-Ups First, I had issue with Download. After installation, you need to enter a code, but the pop-up window to enter the code would be blank. I have new Windows 10 laptop. I contacted live expert, and luckily he knew immediately what the issue was, that resolution had to be changed from default to 800 x 600, then pop-up worked. Then I could set the resolution back to default. Second, I wanted to e-file state. It launches a pop-up to start payment process, but the pop-up window would not work. Nothing would happen when I clicked on Continue. I tried adjusting display to 800 x 600, but it still did not work. I saw online other people having similar issue and saw someone mention adjusting Scaling options. My computer was set to 125% - the recommended amount for Windows 10. I changed it to 100%, then the Continue button would work on the pop-up. I think they need to seriously look at these pop-ups, and come up with a better design. Not working with the default display settings is unacceptable.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax Makes it easy There was a minor issue but the community chat helped. Outside of the minor item getting stuck and having to start over; the process was easy to follow and a good size print.
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome, two thump's up turbo tax First time filing and with turbo tax and the online went great.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3490
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome and easy to use! Turbo Tax is great and very easy to use! Thank you for making it so easy.
Date published: 2021-04-13
Rated 5 out of 5 by from ease of use it was very easy to file, very pleased with ease of use
Date published: 2021-04-13
Rated 2 out of 5 by from Payment doesn't work Took all my bank information but no evidence I paid any taxes due yet. Can't revisit payment and research it just keeps saying taxes have been filed.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo tax is awesome! The software is very easy to use and can help you calculate tax refund for free.
Date published: 2021-04-13
Rated 5 out of 5 by from Gets better every year! TurboTax makes it easy to do my taxes on my own time and with the confidence I need to get it done right!
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax made filing easy! Filing 2020 taxes was made easy by TurboTax. Thanks!
Date published: 2021-04-13
Rated 5 out of 5 by from Need CPA review on business taxes too. Business software is pretty good, if you could provide a review by CPA, then it will be very good. I see CPA review on personal taxes but not business taxes. Hope it will be available for my next tax returns in 2022
Date published: 2021-04-13
Rated 3 out of 5 by from Issues with Pop-Ups First, I had issue with Download. After installation, you need to enter a code, but the pop-up window to enter the code would be blank. I have new Windows 10 laptop. I contacted live expert, and luckily he knew immediately what the issue was, that resolution had to be changed from default to 800 x 600, then pop-up worked. Then I could set the resolution back to default. Second, I wanted to e-file state. It launches a pop-up to start payment process, but the pop-up window would not work. Nothing would happen when I clicked on Continue. I tried adjusting display to 800 x 600, but it still did not work. I saw online other people having similar issue and saw someone mention adjusting Scaling options. My computer was set to 125% - the recommended amount for Windows 10. I changed it to 100%, then the Continue button would work on the pop-up. I think they need to seriously look at these pop-ups, and come up with a better design. Not working with the default display settings is unacceptable.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax Makes it easy There was a minor issue but the community chat helped. Outside of the minor item getting stuck and having to start over; the process was easy to follow and a good size print.
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome, two thump's up turbo tax First time filing and with turbo tax and the online went great.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3490